I hope this message finds you well. My name is Zhe Wang , and I am reaching out regarding some challenges I am facing with my single-page website, and I would greatly appreciate your assistance in resolving these issues.
Navigation Reload Problem: I have implemented an internal navigation bar within my single-page website to allow users to seamlessly navigate between sections. However, I've noticed that when clicking on any navigation link, the page reloads before navigating to the desired section. Ideally, I want a smooth scrolling effect without the page reloading. I have already added internal links for each section in the navigation bar located in the header.
Page Speed and Loading Times: Additionally, I've observed that the current theme is impacting my page speed and leading to longer loading times. This is a concern for providing an optimal user experience. I am eager to enhance the overall performance of my website.
Your expertise in resolving these matters would be immensely helpful, and I am grateful for your assistance. If you require any additional information, please feel free to ask.
Thank you for your time and consideration. I look forward to your guidance on resolving these issues.
is it possible to send us wp admin access in a private comment with full rights using Appearance -> Theme File Editor in case we need to do some modifications?
2. So I ran a quick test in the Browser's network tab with NitroPack in test mode to check which elements are causing the longest delay and I discovered that that longest time (very long, actually) is the server response time.
Thank you for the support, I am reaching out to seek assistance regarding our website, https://theinfluencerplus.com, and its compatibility with Google Lighthouse testing.
Upon attempting to test the site using Google Lighthouse, we encountered an issue, as indicated in the screenshot provided: [https://prnt.sc/i1PXmpnwmwWk]. The test seems to be unsuccessful, and we are currently trying to understand the reasons behind this limitation. We are keen on optimizing our website's performance and ensuring it adheres to best practices, and the insights provided by Google Lighthouse are invaluable in this regard.
Could you please investigate and provide guidance on any potential issues that may be preventing successful testing with Google Lighthouse? We are eager to address any underlying concerns and make the necessary improvements to enhance the site's performance.
Additionally, we would like to inquire about the possibility of removing the loading black background on our website. We believe that this change will contribute to a better user experience and aesthetic appeal. If there are specific steps or recommendations you can provide for this modification, we would greatly appreciate your assistance.
Thank you for your time and support. We look forward to your prompt response and guidance on resolving these matters.
Hello Support Team,
I hope this message finds you well. My name is Zhe Wang , and I am reaching out regarding some challenges I am facing with my single-page website, and I would greatly appreciate your assistance in resolving these issues.
Navigation Reload Problem:
I have implemented an internal navigation bar within my single-page website to allow users to seamlessly navigate between sections. However, I've noticed that when clicking on any navigation link, the page reloads before navigating to the desired section. Ideally, I want a smooth scrolling effect without the page reloading. I have already added internal links for each section in the navigation bar located in the header.
Page Speed and Loading Times:
Additionally, I've observed that the current theme is impacting my page speed and leading to longer loading times. This is a concern for providing an optimal user experience. I am eager to enhance the overall performance of my website.
Additional Information:
Website URL: https://theinfluencerplus.com/
Theme: Harington 1.9.1
Your expertise in resolving these matters would be immensely helpful, and I am grateful for your assistance. If you require any additional information, please feel free to ask.
Thank you for your time and consideration. I look forward to your guidance on resolving these issues.
Best regards,
Zhe Wang
[email protected]
Hello,
is it possible to send us wp admin access in a private comment with full rights using Appearance -> Theme File Editor in case we need to do some modifications?
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hello, I sent the credentials privately. Can you please take a look into it?
Hi there,
1. I made the following change in Harington Child theme, childscript.js file
https://prnt.sc/qM210NZK6W0z
you can also adjust the offset, if you like
2. So I ran a quick test in the Browser's network tab with NitroPack in test mode to check which elements are causing the longest delay and I discovered that that longest time (very long, actually) is the server response time.
https://prnt.sc/2i9msCiQe1gh
https://developer.chrome.com/docs/devtools/network/reference/?utm_source=devtools#timing-explanation
Maybe you should bring that your host?
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Dear Support Team,
Thank you for the support, I am reaching out to seek assistance regarding our website, https://theinfluencerplus.com, and its compatibility with Google Lighthouse testing.
Upon attempting to test the site using Google Lighthouse, we encountered an issue, as indicated in the screenshot provided: [https://prnt.sc/i1PXmpnwmwWk]. The test seems to be unsuccessful, and we are currently trying to understand the reasons behind this limitation. We are keen on optimizing our website's performance and ensuring it adheres to best practices, and the insights provided by Google Lighthouse are invaluable in this regard.
Could you please investigate and provide guidance on any potential issues that may be preventing successful testing with Google Lighthouse? We are eager to address any underlying concerns and make the necessary improvements to enhance the site's performance.
Additionally, we would like to inquire about the possibility of removing the loading black background on our website. We believe that this change will contribute to a better user experience and aesthetic appeal. If there are specific steps or recommendations you can provide for this modification, we would greatly appreciate your assistance.
Thank you for your time and support. We look forward to your prompt response and guidance on resolving these matters.
Best regards,
[email protected]
Hello,
This is not an issue related with the theme itself but most likely related with one of the third party plugins installed.
Therefore try disabling them one by one - we suspect the culprit is NitroPack
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy