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  Public Ticket #3549138
Jquery Related Error
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Comments

  •  1
    Umar started the conversation

    I have successfully setup the Manifesto theme on my website, however some elements seem to be broken. Upon inspecting, I  see that one of the Jquery libraries is not loading correctly. Below is the error on the browser console:


    jquery.min.js?ver=3.7.1:2 Uncaught TypeError: Cannot read properties of undefined (reading 'tools')
        at Frontend.initOnReadyComponents (frontend.min.js?ver=3.18.3:2:7156)
        at Frontend.init (frontend.min.js?ver=3.18.3:2:9273)
        at HTMLDocument.<anonymous> (frontend.min.js?ver=3.18.3:2:9499)
        at e (jquery.min.js?ver=3.7.1:2:27028)
        at t (jquery.min.js?ver=3.7.1:2:27330)

    I have tried disabling and enabling plugins but the issue still remains. I am not sure how to fix it. 


    EDIT: the url is https://9eve.com.ng

    Thank you,

  •  1,802
    Support replied

    Hi there, something is not quite right with your installation - has Elementor been temporarily disabled? In any case if you can provide wp admin access so we can inspect the backend?

    Our Elementor demo site is not throwing this error

    http://manifesto.clapat-themes.com/

    https://prnt.sc/ppLxUrNRae6k

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •   Umar replied privately
  •  1,802
    Support replied

    From the first inspection, I assume that you imported demo data for Gutenberg instead of Elementor.

    That's fine, we can install and setup Elementor demo data free of charge.

    For this we need to remove the previously imported content - if you agree? Plz confirm.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •  1
    Umar replied

    Oh I see. I dont think I noticed the option to import Gutenberg/Elementor. 

    Please go ahead and re-install with Elementor demo data. 


    Thank you.

  •  1,802
    Support replied

    Hello,

    I've managed to import Elementor demo data. I had to disable Jetpack plugin and Starter templates as they may have interfered with the demo data import.

    You need to replace the demo images scattered throughout content with your own, coming from media library. Browsers are blocking them because of the CORS policy.


    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •  1
    Umar replied

    Thanks for the response. Everything works fine now.


    Viva Clapat! :)