Public Tickets
Christina Dunlap
RefundClosed
Updated August 2, 2019 at 12:07pm
1
Most recent comment from Christina Dunlap:Hello,I am requesting a refund as the theme I purchased is too difficult.
Quentin
Create 2 differents showcase pages with differents portfolios.Closed
Updated July 31, 2019 at 3:16pm
22
Most recent comment from Support Team:Ok, sounds good.
Drjones
Centered Slider home pageClosed
Updated July 30, 2019 at 12:42pm
7
Most recent comment from Support Team:You need to optimize the size of your images and video for web to have a smooth transition
Paul Ratka
2 Row LayoutClosed
Updated July 30, 2019 at 6:14am
2
Most recent comment from Support Team:Hi Paulthe way the columns are constructed:two clapat containers inside of parent top clapat containerhttps://d.pr/free/i/qfvWKpthe first child container has 'one_third' as additional class ...
Mladena Ristic
Portfolio itemsClosed
Updated July 26, 2019 at 9:41am
5
Most recent comment from Mladena Ristic:Understood, thank you for fast reply :D
Paul Ratka
adjusting contact formClosed
Updated July 26, 2019 at 9:19am
4
Most recent comment from Support Team:Hi Paul,1. try editing the address asJesinghauserstr. 16 58332Schwelm2. This page template does not have a hero image background you can add a full width image (an image block and you can add class f ...
Hanson
Cannot install themeClosed
Updated July 24, 2019 at 3:13pm
2
Most recent comment from Support Team:Hello,Make sure the zip file you are trying to install is not the main archive (containing demo data, documentation and the theme)Download the install-able WordPress file or inside the main archive yo ...
Mladena Ristic
Menu item link to another page sectionClosed
Updated July 22, 2019 at 9:46am
12
Most recent comment from Mladena Ristic:Not quite, but I'll see with my client
JOSE
Problem with JSClosed
Updated July 22, 2019 at 6:40am
18
Most recent comment from Support Team:Hi Jose, good to hear that.
Mladena Ristic
External captionClosed
Updated July 16, 2019 at 7:44am
5
Most recent comment from Mladena Ristic:Thank youu
Mladena Ristic
Menu link sectionClosed
Updated July 15, 2019 at 4:32pm
2
Most recent comment from Support Team:Hi Mladena,you can add the anchor link (http://mysiteurl/mypage#anchorlink) as custom menu link but then you lose the AJAX affect on that page.
Rod
Issues with Portfolio itemsClosed
Updated July 15, 2019 at 2:59pm
12
Most recent comment from Support Team:Hi Rod,just say:#magic-cursor { display: none;}in customizer -> additional CSS
Mladena Ristic
Links to sectionClosed
Updated July 15, 2019 at 10:34am
6
Most recent comment from Support Team:No, unless you add the menu item as custom menu item link (so that you will add the anchor link) but in this case it will not load the page with AJAX...
Mathieu Lefrancois
Main SliderClosed
Updated July 15, 2019 at 8:52am
2
Most recent comment from Support Team:Hello Mat,The fullscreen slider page does not hold any content it displays only the portfolio items you have defined in admin.To change the styles of the titles in the slider use.slide-title { fo ...
Drjones
Grenada ThemeClosed
Updated July 15, 2019 at 8:37am
2
Most recent comment from Support Team:Does n't look like. It may be using the same version of swiper library for the fullscreensliderhttps://idangero.us/swiper/but the code is compressed - can't really tell.