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Public Tickets

Louay Contact Form - Text size shows differently on Mobile than Desktop version   Harington - Creative Portfolio Theme   Updated 15 hours ago   2 Most recent comment from Support Team:Hi there,I've looked through your other tickets however I could not find the site url and the contact page URL containing the form, to be more specific. Can you send it to us so we can inspect it ... Louay Adding a contact formClosed   Harington - Creative Portfolio Theme   Updated 2 weeks ago   3 Most recent comment from Louay:Thank you! it's done.  Nicolas Harington Elementor Widgets plugin issueClosed   Harington - Creative Portfolio Theme   Updated 3 weeks ago   6 Most recent comment from Support Team:Ok Nicolas, at the end of the day, glad it has been fixed (by itself somehow). Let's keep an eye on it. Felix Hero Text Overlapping LogoClosed   Harington - Creative Portfolio Theme   Updated 3 weeks ago   5 Most recent comment from Felix:perfect! Thank you very much! Matteo Change color of the navigation points (gallery slider)Closed   Harington - Creative Portfolio Theme   Updated March 25, 2024 at 8:56am   5 Most recent comment from Matteo:Hello :)thank you, it should be enough the global solution you proposed.Thanks! This ticket can be closed. Carlota Mobile Version BugsClosed   Harington - Creative Portfolio Theme   Updated March 8, 2024 at 4:45am   8 Most recent comment from Support Team:Of course we try to solve it except that it is impossible for me to reproduce it I attach a screenshot of my mobile screen testing this portfolio item: https://carlotabatalhadesign.com/work/palacio-co ... Xander Team member image popupsClosed   Harington - Creative Portfolio Theme   Updated February 26, 2024 at 12:53pm   4 Most recent comment from Support Team:You can edit the common.js you havee the smoothscroll parameters: var ScrollbarOptions = { damping:0.1, renderByPixel: true, continuousScrolling: true, syncCallbacks: true, plugins: { ... Hanns-Georg PROBLEM WITH IPAD 10/17Closed   Harington - Creative Portfolio Theme   Updated February 25, 2024 at 3:36pm   4 Most recent comment from Support Team:Dear Hanns,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the experti ... Matteo Inject an Aria-Label (accessibility)Closed   Harington - Creative Portfolio Theme   Updated February 21, 2024 at 8:00am   2 Most recent comment from Support Team:Hi Matteo,I'm thinking that you can modify the corresponding page template / portfolio grid widget to add an aria label attribute to the link assigning the portfolio item title to it, perhaps.I& ... Bashir Turning off "Page Title" when disabling Hero SectionClosed   Harington - Creative Portfolio Theme   Updated February 21, 2024 at 5:50am   2 Most recent comment from Support Team:Hi there,you have also an option in customizer -> General Settings'Display Page Title When Hero Section Is Disabled'that you must disable Matteo Mobile - PreloaderClosed   Harington - Creative Portfolio Theme   Updated February 19, 2024 at 5:45pm   3 Most recent comment from Matteo:Hi there,thank you very much for your answer, I'll test it and adjust it. This ticket can be closed. Marco Salvatore Vittorino Slow scrolling on mobileClosed   Harington - Creative Portfolio Theme   Updated February 16, 2024 at 5:20am   2 Most recent comment from Support Team:Hello Marco,you mentioned you are using WordPress version. Is smooth scrolling enabled in customizer -> general settings? Teo Dumi Make scrolling panels clickableClosed   Harington - Creative Portfolio Theme   Updated February 14, 2024 at 7:57am   2 Most recent comment from Support Team:Hello Teo,there are several solutions for displaying the works with lightbox popup (and/or video popup).the easiest is to group in them in columns and rows or sort of a grid.scrolling panels involves ... Bashir Scrollbar AdjustmentClosed   Harington - Creative Portfolio Theme   Updated February 14, 2024 at 6:29am   2 Most recent comment from Support Team:Hello,you can adjust the scrollbar width and color:.scrollbar-track-y {    width: 15px;}.scrollbar-thumb {    width: 15px;    background: rgba(255, 255, 255, .5);}the values of 15px and rgb(25 ... Matteo Mobile DimensionsClosed   Harington - Creative Portfolio Theme   Updated February 13, 2024 at 12:37pm   2 Most recent comment from Matteo:I got it - you can close this ticket, thank you.