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Public Tickets

lucas FooterClosed   Harington - Creative Portfolio Theme   Updated September 22, 2023 at 3:43pm   2 Most recent comment from Support Team:Hi lucas,just to clarify: the footer is the same in both pagesHomehttps://prnt.sc/hbE_WYgrRbo9Servicioshttps://prnt.sc/H_mhQsMl1uQc Francesca I can't activate my theme license, and the theme doesn't workClosed   Harington - Creative Portfolio Theme   Updated September 17, 2023 at 1:11pm   2 Most recent comment from Support Team:Hi, If you can provide wp admin access in a private comment we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. plz specify the prefe ... Belot Mettre une image hero dans le showcase sliderClosed   Harington - Creative Portfolio Theme   Updated September 16, 2023 at 1:47pm   2 Most recent comment from Support Team:Hello Frédéric!If you import demo data, try replacing hero demo images for ALL portfolio items with images coming from your domain/media library, on some sites the webgl will complain about images ... lucas Change color cursorClosed   Harington - Creative Portfolio Theme   Updated September 15, 2023 at 5:30pm   4 Most recent comment from Support Team:Hi Lucas, then the best advice is to look for #ball in css files and then you see which styles are applied for each state:https://prnt.sc/yO6LOMCUdbD0 HAGIHARA change the text and font size & background imageClosed   Harington - Creative Portfolio Theme   Updated September 8, 2023 at 9:39am   8 Most recent comment from Support Team:To hide the comments section you can use#post-comments {       display: none;}in customizer -> additional CSSthe font size of the prev next buttons.post-prev-caption, .post-next-caption {    fo ... vikranth regaeding theme page editClosed   Harington - Creative Portfolio Theme   Updated September 8, 2023 at 4:36am   2 Most recent comment from Support Team:Hi there, Some page templates will not display the content entered in the editor. They just build the layout automatically based on portfolio items options (hero image, hero title, subtitle, backgrou ... Marcus Video on Home Page above the foldClosed   Harington - Creative Portfolio Theme   Updated September 4, 2023 at 5:25pm   2 Most recent comment from Support Team:Hi Marcus,To add a youtube video at the top of the page I'm thinking that you can disable hero section entirely (both in page options and customizer -> general settings) and embed the video in a ... Mikaleen Can't build a popupClosed   Harington - Creative Portfolio Theme   Updated August 31, 2023 at 3:01pm   13 Most recent comment from Mikaleen:I deleted the Elementor footer from the site and even the header, and it's still not showing the other galleries....  Kevin Adding a link to About Page Team Member ImagesClosed   Harington - Creative Portfolio Theme   Updated August 30, 2023 at 4:28am   2 Most recent comment from Support Team:Hi Kevin,by visiting the link you provided, I realize that this is about the HTML version of the theme (we have also WordPress)Plz contact the author directly regarding the HTML template you bought. ... Jose TransalationClosed   Harington - Creative Portfolio Theme   Updated August 29, 2023 at 4:40pm   5 Most recent comment from Support Team:Hi there,we will respond to your own ticket you created regarding Polylang plugin. lucas Error purchaseClosed   Harington - Creative Portfolio Theme   Updated August 29, 2023 at 4:08pm   2 Most recent comment from Support Team:Hi Lucas,plz buy the WordPress version and submit a refund request herehttps://themeforest.net/refund_requests/newfor the HTML version and notify us here so we can approve it. Fernando Portfolio grid imagesClosed   Harington - Creative Portfolio Theme   Updated August 25, 2023 at 2:42pm   12 Most recent comment from Support Team:Hello Fernando,We discovered that the problem was caused by a a category that had the slug 'portfolio' conflicting with the page that had the same slug. We changed the the portfolio category ... Charles Portfolio Auto Navigate On End ScrollClosed   Harington - Creative Portfolio Theme   Updated August 24, 2023 at 4:21pm   2 Most recent comment from Support Team:Hi Charles,the 'going back to previous when done scrolling up' feature requires heavy coding to implement as it involves the hero section - quite different from next page nav sectionso here ... Hitesh Demo content not loading properlyClosed   Harington - Creative Portfolio Theme   Updated August 23, 2023 at 6:55am   8 Most recent comment from Hitesh:Thank you. Anand Kumar IOS/Safari Browser Loading IssueClosed   Harington - Creative Portfolio Theme   Updated August 22, 2023 at 9:05am   2 Most recent comment from Support Team:Hello, do you mean the home page or in general on your site?This is how the network tab (with elements loading time sorted in the descending order) looks like:https://prnt.sc/n-zFaI7ex5gEI am wonderin ...