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Public Tickets

Belal Theme Customization, and documentation filesClosed   Harington - Creative Portfolio Theme   Updated March 4, 2023 at 5:28am   2 Most recent comment from Support Team:Hello,If you can provide wp admin access we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. You just need to specify your preferred ... Thomas Bad result with PageSpeed InsightsClosed   Harington - Creative Portfolio Theme   Updated March 1, 2023 at 2:44pm   4 Most recent comment from Support Team:Hello Thomas,Yes, we believe so. For instance, it will help caching images and other content thus reducing the network latency. Avoid minifying since it may break the theme almost all js libraries ar ... OMW Map is not workingClosed   Harington - Creative Portfolio Theme   Updated February 28, 2023 at 3:42pm   2 Most recent comment from Support Team:Hi there you have an error in the Google Console:Geocoding Service: This API project is not authorized to use this API.  For more information on authentication and Google Maps JavaScript API services ... Grégory Aegerter plugin missingClosed   Harington - Creative Portfolio Theme   Updated February 27, 2023 at 8:42am   4 Most recent comment from Support Team:Thank you and we wish you a great week as well. If you have any questions, you know where to find us. Chiara Malfatto image animationsClosed   Harington - Creative Portfolio Theme   Updated February 23, 2023 at 6:05pm   2 Most recent comment from Support Team:Hello Chiara,1 & 2. can you give us more details? page loaded and images are there:https://www.uovostudio.com/humpton_portfolio/nocciola-amore-mio_packaging/https://prnt.sc/LGDD9BnNKWBiif it's p ... Dũng How to change menu opacity - header. please help me correct or change how can you guide meClosed   Harington - Creative Portfolio Theme   Updated February 22, 2023 at 6:54am   2 Most recent comment from Support Team:I'm not sure if you want to change the opacity of the header or the transparency. Opacity will fade it into background. For exampleheader {    background-color: transparent;    opacity: 0.5;} ... Xavi Marin Icons not workingClosed   Harington - Creative Portfolio Theme   Updated February 20, 2023 at 11:05am   4 Most recent comment from Support Team:Thanks, I was able to login but whenever I try to access/preview the contact page I see the page not found splash screen https://prnt.sc/KMP4FImHXaPl sooukian Editing and customizing the themeClosed   Harington - Creative Portfolio Theme   Updated February 17, 2023 at 5:16pm   10 Most recent comment from sooukian:You're welcome! Burak When I open the site, the computer gives a virus warning and blocks the site.Closed   Harington - Creative Portfolio Theme   Updated February 15, 2023 at 3:39pm   5 Most recent comment from Burak:you are great! It's fixed now. thanks Niels Burger menu on scrolldownClosed   Harington - Creative Portfolio Theme   Updated February 13, 2023 at 7:18pm   4 Most recent comment from Support Team:As you can see in /core/js/common.js there is a function that is processing change-header-color sectionshttps://prnt.sc/ol9cDsjRAxwhamong others it adds white-header class to the header when entering ... Ed Rams Showcase Slider ShortcodeClosed   Harington - Creative Portfolio Theme   Updated February 10, 2023 at 4:55am   2 Most recent comment from Support Team:Hi Ed,Unfortunately this is not possible. The showcase slider is designed fullscreen. It does not display any content. It shows just the portfolio items created in the system in the showcase layout. ... Aikaterini Showcase SliderClosed   Harington - Creative Portfolio Theme   Updated February 9, 2023 at 7:00pm   3 Most recent comment from Aikaterini:Thank you I resolved the issue with your help. Xavi Marin Loading time is very slowClosed   Harington - Creative Portfolio Theme   Updated February 8, 2023 at 3:10pm   2 Most recent comment from Support Team:Hi, this is the speed I got for your site (on a hard refresh Ctrl+F5):https://prnt.sc/qyA4rPH0IpPCwhich is pretty neat. We are using W3 Total Cache to improve speed performance, I see that you are usi ... Xavi Marin Images not loadingClosed   Harington - Creative Portfolio Theme   Updated February 7, 2023 at 1:11pm   2 Most recent comment from Support Team:Hi, If you import demo data, try replacing hero demo images for ALL portfolio items with images coming from your domain/media library, on some sites the webgl will complain about images coming from a ... Stavros Featured image for portfolioClosed   Harington - Creative Portfolio Theme   Updated February 6, 2023 at 2:29pm   10 Most recent comment from Stavros:Great. Thank you very much for the help.