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Public Tickets

Jose TransalationClosed   Harington - Creative Portfolio Theme   Updated August 29, 2023 at 4:40pm   5 Most recent comment from Support Team:Hi there,we will respond to your own ticket you created regarding Polylang plugin. lucas Error purchaseClosed   Harington - Creative Portfolio Theme   Updated August 29, 2023 at 4:08pm   2 Most recent comment from Support Team:Hi Lucas,plz buy the WordPress version and submit a refund request herehttps://themeforest.net/refund_requests/newfor the HTML version and notify us here so we can approve it. Fernando Portfolio grid imagesClosed   Harington - Creative Portfolio Theme   Updated August 25, 2023 at 2:42pm   12 Most recent comment from Support Team:Hello Fernando,We discovered that the problem was caused by a a category that had the slug 'portfolio' conflicting with the page that had the same slug. We changed the the portfolio category ... Charles Portfolio Auto Navigate On End ScrollClosed   Harington - Creative Portfolio Theme   Updated August 24, 2023 at 4:21pm   2 Most recent comment from Support Team:Hi Charles,the 'going back to previous when done scrolling up' feature requires heavy coding to implement as it involves the hero section - quite different from next page nav sectionso here ... Hitesh Demo content not loading properlyClosed   Harington - Creative Portfolio Theme   Updated August 23, 2023 at 6:55am   8 Most recent comment from Hitesh:Thank you. Anand Kumar IOS/Safari Browser Loading IssueClosed   Harington - Creative Portfolio Theme   Updated August 22, 2023 at 9:05am   2 Most recent comment from Support Team:Hello, do you mean the home page or in general on your site?This is how the network tab (with elements loading time sorted in the descending order) looks like:https://prnt.sc/n-zFaI7ex5gEI am wonderin ... Ashley TemplateClosed   Harington - Creative Portfolio Theme   Updated August 22, 2023 at 8:09am   26 Most recent comment from Support Team:Hello,the link itself is not customizable, it just scrolls the hero section to the first line of content underneath. The caption is customizable in page options:https://prnt.sc/kjSyNRtFtJbV Thomas woocommerce problem with haringhton themeClosed   Harington - Creative Portfolio Theme   Updated August 21, 2023 at 7:10pm   6 Most recent comment from Support Team:Not a pb Thomas and thank you for sharing your attempt to use Harington with woocommercePlz check the theme page from time to time for updates. Sahil Prakash Hide header on scroll down, show on scroll upClosed   Harington - Creative Portfolio Theme   Updated August 21, 2023 at 5:26pm   2 Most recent comment from Support Team:Hi there,as I think I suggested on theme's dashboard you can settle for an easier solution:You must disable smooth scrolling in customizer -> general settings and then add in customizer -> additi ... hendrixx66 Hero images alignment on mobile.Closed   Harington - Creative Portfolio Theme   Updated August 11, 2023 at 1:49pm   2 Most recent comment from Support Team:Hello,if it is about the top hero section in portfolio item pages you can play with the background-position CSS property:https://developer.mozilla.org/en-US/docs/Web/CSS/background-positionand you can ... Kristin Demo Theme Not VisibleClosed   Harington - Creative Portfolio Theme   Updated August 6, 2023 at 5:23pm   11 Most recent comment from Kristin:Sorry for my late reply, didn't get a chance to come here and say that late one day I was able to see the different collumns and widgets and able to add more as well. Not sure if your team did th ... Felix Import demo data ElementorClosed   Harington - Creative Portfolio Theme   Updated August 5, 2023 at 4:37pm   15 Most recent comment from Felix:Thank you very much! Albert Not optimisationClosed   Harington - Creative Portfolio Theme   Updated August 1, 2023 at 10:42am   7 Most recent comment from Albert:all optimization settings were also revised on the server. any attempts did not affect the speed of the theme David Scatigna Harington: Portfolio GridClosed   Harington - Creative Portfolio Theme   Updated July 31, 2023 at 5:00am   2 Most recent comment from Support Team:Hi Dave,just to make sure I understand correctly: you want to display a specific portfolio item individual page as your home page? for example:http://clapat-themes.com/wordpress/harington/harington_p ... Bradley Installation of FilesClosed   Harington - Creative Portfolio Theme   Updated July 28, 2023 at 8:44am   2 Most recent comment from Support Team:Hi there, great to hear it's working now. concerning your second question each portfolio item has an option Project Navigation Cursor Color that sets the color of the mouse ball cursor when you ...