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Public Tickets

Santiago ​Highlight or copy text disabled​​Closed   Harington - Creative Portfolio Theme   Updated November 16, 2023 at 5:52am   2 Most recent comment from Support Team:Hello Santiago,Try adding in customizer -> additional CSS html, body, #main{          user-select: auto !important; /* supported by Chrome and Opera */          -webkit-user-select: auto ! ... Sander Oudejans Editing portfolio items with ElementorClosed   Harington - Creative Portfolio Theme   Updated November 14, 2023 at 2:13pm   3 Most recent comment from Sander Oudejans:Appreciating the fast response! It seems the portfolio setting in Elementor was indeed disabled, but it was a breeze to fix. All sorted out now, feel free to mark this ticket as resolved. Thank you,re ... Gregg Wordpress 6.3Closed   Harington - Creative Portfolio Theme   Updated November 7, 2023 at 6:33am   2 Most recent comment from Support Team:Hi there, yes it is. Actually the live demo runs on latest WordPress. We updated the item's requirements section. Daniel Correal DemoClosed   Harington - Creative Portfolio Theme   Updated November 7, 2023 at 6:30am   2 Most recent comment from Support Team:Hello Daniel,If you can provide wp admin access we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. Just specify your editor of choic ... LU Navigation Portfolio ProjectsClosed   Harington - Creative Portfolio Theme   Updated November 5, 2023 at 4:37pm   2 Most recent comment from Support Team:Dear Liliana,Yes, we got this question a few times. And the answer is it is difficult to implement. The reason is that the autoscroll effect relies on the specific structure of the next portfolio navi ... Prashant Jain Unable to install the theme on wordpressClosed   Harington - Creative Portfolio Theme   Updated October 30, 2023 at 8:51am   2 Most recent comment from Support Team:Hi there,my question is did you buy the HTML templatehttps://themeforest.net/item/harington-creative-portfolio-template/40753895or the WordPress themehttps://themeforest.net/item/harington-creative-po ... Daniel Stein Loading IssuesClosed   Harington - Creative Portfolio Theme   Updated October 26, 2023 at 6:10am   4 Most recent comment from Support Team:Hello Daniel,I was referring more to the Elementor widgets/properties (for example the section with image background in About) but if Work has problems displaying the items (with or without ajax) plz ... zorkan Main BackgroundClosed   Harington - Creative Portfolio Theme   Updated October 26, 2023 at 5:08am   2 Most recent comment from Support Team:Hello,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the expertise to ... New Media Video above the foldClosed   Harington - Creative Portfolio Theme   Updated October 25, 2023 at 4:09pm   6 Most recent comment from Support Team:Hi there,let me explain what I had in mind:- in the child theme create a new page template based on Portfolio Parallax Panels (you can name it Portfolio Parallax Panels Video for example)- remove thi ... Kirsten white screen on mobileClosed   Harington - Creative Portfolio Theme   Updated October 25, 2023 at 2:35pm   2 Most recent comment from Support Team:Hi Kirsten,Where do you run your site? I see a bunch of codes in the page source that are not part of the theme. Do you have a cache plugin? A CDN? if would be useful to provide wp admin access so we ... Lukas Göbel Animations by scrollingClosed   Harington - Creative Portfolio Theme   Updated October 24, 2023 at 4:14pm   6 Most recent comment from Support Team:Hell Lukas,the fullscreen slider is a page template and displays only the showcase slider with the portfolio items defined in the system. The only shortcode/block/widget is the portfolio items row mad ... Sander Oudejans Stuck in preloader after button added with ElementorClosed   Harington - Creative Portfolio Theme   Updated October 22, 2023 at 9:22am   3 Most recent comment from Sander Oudejans:I appreciate your assistance with this matter. I had previously attempted to use the URL you suggested, and I am now pleased to report that it appears to be functioning correctly. I'm not entirel ... farhan disable smooth scrollClosed   Harington - Creative Portfolio Theme   Updated October 20, 2023 at 5:18am   6 Most recent comment from Support Team:Hi, that's actually custom work - because we need to design a solution and implement it. farhan mobile view is too laggyClosed   Harington - Creative Portfolio Theme   Updated October 18, 2023 at 8:11am   6 Most recent comment from Support Team:Same they are all working (events, gallery, contact) loading & scrolling farhan hide hero sectionClosed   Harington - Creative Portfolio Theme   Updated October 18, 2023 at 8:09am   2 Most recent comment from Support Team:Hello,So you can hide hero section in a page by:- disabling it in page options- globally disabling the default hero section (that displays the page title) in customizer -> general settingsA portfolio ...