Great so I was able to login, now, before everything, I can see that you imported Gutenberg demo data but you have Elementor installed. Which one do you actually prefer?
We finished setting up the demo data, please verify.
I had to manually add all hero images and reassign them to all portfolio items because your wordpress importer did not import demo images properly in media library.
You need to replace the demo images scattered throughout content with your own, coming from media library. Browsers are blocking them because of the CORS policy.
Submit a refund request to Envato as all the files are handles through them. We assisted you nevertheless in this regard.
Would like a refund, im stuck, theme is not working and the animation from the mouse is not working.
Hello Nick,
no problem with a refund, let's try to fix it first. Can you provide wp admin access in a private comment?
We can also import demo data (Gutenberg or Elementor) free of charge. This will give you a snapshot of our live demo you can start customizing from.
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
If I like the use and feel of the theme I keep it otherwise I'm still opting for a refund. The private reply has credentials for logging in to wp
Sorry, forgot about that, might come in handy yeah?
https://uncoded.works/wp-admin/
Great so I was able to login, now, before everything, I can see that you imported Gutenberg demo data but you have Elementor installed. Which one do you actually prefer?
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Elementor
I also imported the elementor data from the folder
So rather the folder contents are wrong or something else is happening
Alright can we do it again. Just erase remove all the content first?
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
what do u mean
Process the refund please, this is not going to work for me. Thank you very much
Hi there,
We finished setting up the demo data, please verify.
I had to manually add all hero images and reassign them to all portfolio items because your wordpress importer did not import demo images properly in media library.
You need to replace the demo images scattered throughout content with your own, coming from media library. Browsers are blocking them because of the CORS policy.
Submit a refund request to Envato as all the files are handles through them. We assisted you nevertheless in this regard.
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy