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Public Tickets

James Importing the DemoClosed   Harington - Creative Portfolio Theme   Updated June 14, 2024 at 5:36am   2 Most recent comment from Support Team:Hello James,my first question is if you have the HTML templatehttps://themeforest.net/item/harington-creative-portfolio-template/40753895or the WordPress theme:https://themeforest.net/item/harington-c ... Dominique Video Autoplay MobileClosed   Harington - Creative Portfolio Theme   Updated June 13, 2024 at 4:41am   10 Most recent comment from Support Team:Hmm, only with custom work that involves two different video URL options for mobile and then using wp_is_mobile() to differentiate mohammad Cache and AjaxClosed   Harington - Creative Portfolio Theme   Updated June 11, 2024 at 4:25am   2 Most recent comment from Support Team:Hello,1. Spectra elements may not be compatible with theme's ajax page transitions. So we advise to disable ajax in customizer -> general settings. You can disable the preloader, too.Short explan ... mohammad Problem with theme BackgroundClosed   Harington - Creative Portfolio Theme   Updated May 27, 2024 at 2:50pm   4 Most recent comment from Support Team:Hello Mohammad,plz open /include/metabox-config.php nad change line 339 to 'default'   => '#ffffff',and line 352 to'default'   => 'dark-content', mohammad Background color ProblemClosed   Harington - Creative Portfolio Theme   Updated May 26, 2024 at 6:51am   6 Most recent comment from Support Team:Hello Mohammad,The theme has been tested (and integrated with) Gutenberg and Elementor.You can hide hero caption from specific page id if you disable ajax page transitions. This way you can take advan ... Carlota Mobile Version BugsClosed   Harington - Creative Portfolio Theme   Updated May 11, 2024 at 2:38pm   10 Most recent comment from Support Team:Hello, yes, the site is a bit slow. I ran the site in incognito mode with Network tab opened and here is the result:https://prnt.sc/gxDZLNx2oOT-As you can see, there is a quite big png image Foto3_min ... Niels Updating ThemeClosed   Harington - Creative Portfolio Theme   Updated April 30, 2024 at 5:48pm   2 Most recent comment from Support Team:Hi Niels,Unfortunately is not possible to update the theme without merging the changes (if the theme files have been changed, I don't recall if it was done only with css)Regarding the portfolio v ... Louay Contact Form - Text size shows differently on Mobile than Desktop versionClosed   Harington - Creative Portfolio Theme   Updated April 18, 2024 at 3:04pm   2 Most recent comment from Support Team:Hi there,I've looked through your other tickets however I could not find the site url and the contact page URL containing the form, to be more specific. Can you send it to us so we can inspect it ... Louay Adding a contact formClosed   Harington - Creative Portfolio Theme   Updated April 3, 2024 at 8:00am   3 Most recent comment from Louay:Thank you! it's done.  Nicolas Harington Elementor Widgets plugin issueClosed   Harington - Creative Portfolio Theme   Updated March 29, 2024 at 3:07pm   6 Most recent comment from Support Team:Ok Nicolas, at the end of the day, glad it has been fixed (by itself somehow). Let's keep an eye on it. Felix Hero Text Overlapping LogoClosed   Harington - Creative Portfolio Theme   Updated March 26, 2024 at 9:06am   5 Most recent comment from Felix:perfect! Thank you very much! Matteo Change color of the navigation points (gallery slider)Closed   Harington - Creative Portfolio Theme   Updated March 25, 2024 at 8:56am   5 Most recent comment from Matteo:Hello :)thank you, it should be enough the global solution you proposed.Thanks! This ticket can be closed. Xander Team member image popupsClosed   Harington - Creative Portfolio Theme   Updated February 26, 2024 at 12:53pm   4 Most recent comment from Support Team:You can edit the common.js you havee the smoothscroll parameters: var ScrollbarOptions = { damping:0.1, renderByPixel: true, continuousScrolling: true, syncCallbacks: true, plugins: { ... Hanns-Georg PROBLEM WITH IPAD 10/17Closed   Harington - Creative Portfolio Theme   Updated February 25, 2024 at 3:36pm   4 Most recent comment from Support Team:Dear Hanns,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the experti ... Matteo Inject an Aria-Label (accessibility)Closed   Harington - Creative Portfolio Theme   Updated February 21, 2024 at 8:00am   2 Most recent comment from Support Team:Hi Matteo,I'm thinking that you can modify the corresponding page template / portfolio grid widget to add an aria label attribute to the link assigning the portfolio item title to it, perhaps.I& ...