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Public Tickets

Pearce Robinson COursel Slider ProblemClosed   Harington - Creative Portfolio Theme   Updated December 29, 2023 at 7:08am   5 Most recent comment from Support Team:Hi there,plz check now:https://pearcerobinson.com/NewSite2024/ zhew3 Request for Assistance: Single Page Website Navigation and Page Speed IssuesClosed   Harington - Creative Portfolio Theme   Updated December 28, 2023 at 9:38am   8 Most recent comment from Support Team:Hello,This is not an issue related with the theme itself but most likely related with one of the third party plugins installed.Therefore try disabling them one by one - we suspect the culprit is Nitro ... Samuel touch and mouse pointer not responsiveClosed   Harington - Creative Portfolio Theme   Updated December 22, 2023 at 11:28am   2 Most recent comment from Support Team:Hello Samuel,As you well assumed the youtube vide is embedded, therefore it runs in a different iframe (as any other embedded videos)The pb with smooth scrolling is that it overrides the normal scroll ... Samuel Image sliderClosed   Harington - Creative Portfolio Theme   Updated December 21, 2023 at 5:39am   2 Most recent comment from Support Team:You can try setting the autoplay parameter to the content slider options in /core/js/common.js (path relative to the root theme folder)https://prnt.sc/d9gCjT0Ta-cchttps://swiperjs.com/types/interfaces ... Gisela mp activacion del carrusel y funcionalidadesClosed   Harington - Creative Portfolio Theme   Updated December 18, 2023 at 8:55am   2 Most recent comment from Support Team:Hello Gisela,If you can provide wp admin access in a private comment we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. Specify if ... Samuel Duno Support RequestClosed   Harington - Creative Portfolio Theme   Updated December 7, 2023 at 5:09am   2 Most recent comment from Support Team:Hi there,I got a coming soon page while accessing your site, however from the screenshots I think it is about the portfolio grid page template. if it's about the categories listed in the category ... Hitesh Put scrolling logos in the footerClosed   Harington - Creative Portfolio Theme   Updated December 4, 2023 at 4:16pm   2 Most recent comment from Support Team:Hello,if I can give you a suggestion a shortcode block/widget Moving( or scrolling ) gallery http://clapat-themes.com/wordpress/harington/harington_portfolio/hotel-room/that you can add at the end of ... Daniel Stein Next Project QuestionClosed   Harington - Creative Portfolio Theme   Updated November 28, 2023 at 6:49am   2 Most recent comment from Support Team:Hello Daniel,regarding the next project navigation:the order is actually the forward or reverse chronological order of the portfolio items (published date). the setting (reverse or forward) can be fo ... Kate Change preloader fontClosed   Harington - Creative Portfolio Theme   Updated November 24, 2023 at 8:57am   10 Most recent comment from Support Team:The thing is that we tested (and integrated the theme) with Custom Fonts plugin.https://wordpress.org/plugins/custom-fonts/It accepts also Google Fonts.Once you have installed this plugin you will see ... Casper Edit intro loadClosed   Harington - Creative Portfolio Theme   Updated November 20, 2023 at 9:53am   4 Most recent comment from Support Team:You can do that in Appearance -> Theme File Editor, assuming it's enabled.https://stackoverflow.com/questions/38426864/wordpress-theme-editor-is-missing Santiago ​Highlight or copy text disabled​​Closed   Harington - Creative Portfolio Theme   Updated November 16, 2023 at 5:52am   2 Most recent comment from Support Team:Hello Santiago,Try adding in customizer -> additional CSS html, body, #main{          user-select: auto !important; /* supported by Chrome and Opera */          -webkit-user-select: auto ! ... Sander Oudejans Editing portfolio items with ElementorClosed   Harington - Creative Portfolio Theme   Updated November 14, 2023 at 2:13pm   3 Most recent comment from Sander Oudejans:Appreciating the fast response! It seems the portfolio setting in Elementor was indeed disabled, but it was a breeze to fix. All sorted out now, feel free to mark this ticket as resolved. Thank you,re ... Gregg Wordpress 6.3Closed   Harington - Creative Portfolio Theme   Updated November 7, 2023 at 6:33am   2 Most recent comment from Support Team:Hi there, yes it is. Actually the live demo runs on latest WordPress. We updated the item's requirements section. Daniel Correal DemoClosed   Harington - Creative Portfolio Theme   Updated November 7, 2023 at 6:30am   2 Most recent comment from Support Team:Hello Daniel,If you can provide wp admin access we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. Just specify your editor of choic ... LU Navigation Portfolio ProjectsClosed   Harington - Creative Portfolio Theme   Updated November 5, 2023 at 4:37pm   2 Most recent comment from Support Team:Dear Liliana,Yes, we got this question a few times. And the answer is it is difficult to implement. The reason is that the autoscroll effect relies on the specific structure of the next portfolio navi ...