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Public Tickets

Daniel Stein Next Project QuestionClosed   Harington - Creative Portfolio Theme   Updated November 28, 2023 at 6:49am   2 Most recent comment from Support Team:Hello Daniel,regarding the next project navigation:the order is actually the forward or reverse chronological order of the portfolio items (published date). the setting (reverse or forward) can be fo ... Kate Change preloader fontClosed   Harington - Creative Portfolio Theme   Updated November 24, 2023 at 8:57am   10 Most recent comment from Support Team:The thing is that we tested (and integrated the theme) with Custom Fonts plugin.https://wordpress.org/plugins/custom-fonts/It accepts also Google Fonts.Once you have installed this plugin you will see ... Casper Edit intro loadClosed   Harington - Creative Portfolio Theme   Updated November 20, 2023 at 9:53am   4 Most recent comment from Support Team:You can do that in Appearance -> Theme File Editor, assuming it's enabled.https://stackoverflow.com/questions/38426864/wordpress-theme-editor-is-missing Santiago ​Highlight or copy text disabled​​Closed   Harington - Creative Portfolio Theme   Updated November 16, 2023 at 5:52am   2 Most recent comment from Support Team:Hello Santiago,Try adding in customizer -> additional CSS html, body, #main{          user-select: auto !important; /* supported by Chrome and Opera */          -webkit-user-select: auto ! ... Sander Oudejans Editing portfolio items with ElementorClosed   Harington - Creative Portfolio Theme   Updated November 14, 2023 at 2:13pm   3 Most recent comment from Sander Oudejans:Appreciating the fast response! It seems the portfolio setting in Elementor was indeed disabled, but it was a breeze to fix. All sorted out now, feel free to mark this ticket as resolved. Thank you,re ... Gregg Wordpress 6.3Closed   Harington - Creative Portfolio Theme   Updated November 7, 2023 at 6:33am   2 Most recent comment from Support Team:Hi there, yes it is. Actually the live demo runs on latest WordPress. We updated the item's requirements section. Daniel Correal DemoClosed   Harington - Creative Portfolio Theme   Updated November 7, 2023 at 6:30am   2 Most recent comment from Support Team:Hello Daniel,If you can provide wp admin access we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. Just specify your editor of choic ... LU Navigation Portfolio ProjectsClosed   Harington - Creative Portfolio Theme   Updated November 5, 2023 at 4:37pm   2 Most recent comment from Support Team:Dear Liliana,Yes, we got this question a few times. And the answer is it is difficult to implement. The reason is that the autoscroll effect relies on the specific structure of the next portfolio navi ... Prashant Jain Unable to install the theme on wordpressClosed   Harington - Creative Portfolio Theme   Updated October 30, 2023 at 8:51am   2 Most recent comment from Support Team:Hi there,my question is did you buy the HTML templatehttps://themeforest.net/item/harington-creative-portfolio-template/40753895or the WordPress themehttps://themeforest.net/item/harington-creative-po ... Daniel Stein Loading IssuesClosed   Harington - Creative Portfolio Theme   Updated October 26, 2023 at 6:10am   4 Most recent comment from Support Team:Hello Daniel,I was referring more to the Elementor widgets/properties (for example the section with image background in About) but if Work has problems displaying the items (with or without ajax) plz ... zorkan Main BackgroundClosed   Harington - Creative Portfolio Theme   Updated October 26, 2023 at 5:08am   2 Most recent comment from Support Team:Hello,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the expertise to ... New Media Video above the foldClosed   Harington - Creative Portfolio Theme   Updated October 25, 2023 at 4:09pm   6 Most recent comment from Support Team:Hi there,let me explain what I had in mind:- in the child theme create a new page template based on Portfolio Parallax Panels (you can name it Portfolio Parallax Panels Video for example)- remove thi ... Kirsten white screen on mobileClosed   Harington - Creative Portfolio Theme   Updated October 25, 2023 at 2:35pm   2 Most recent comment from Support Team:Hi Kirsten,Where do you run your site? I see a bunch of codes in the page source that are not part of the theme. Do you have a cache plugin? A CDN? if would be useful to provide wp admin access so we ... Lukas Göbel Animations by scrollingClosed   Harington - Creative Portfolio Theme   Updated October 24, 2023 at 4:14pm   6 Most recent comment from Support Team:Hell Lukas,the fullscreen slider is a page template and displays only the showcase slider with the portfolio items defined in the system. The only shortcode/block/widget is the portfolio items row mad ... Sander Oudejans Stuck in preloader after button added with ElementorClosed   Harington - Creative Portfolio Theme   Updated October 22, 2023 at 9:22am   3 Most recent comment from Sander Oudejans:I appreciate your assistance with this matter. I had previously attempted to use the URL you suggested, and I am now pleased to report that it appears to be functioning correctly. I'm not entirel ...