Okay

Public Tickets

Afirma General - change positionClosed   Updated June 6, 2019 at 6:56pm   5 Most recent comment from Support Team:Hello,try adding#show-filters {    float: right;}in customizer -> additional CSS AMZFREEDOMS jeremie PROBLEM THEME DOESNT WORKClosed   Updated May 29, 2019 at 9:08am   2 Most recent comment from Support Team:Hi there,Plz try first the following two things: - see if the images work okay if you disable AJAX in appearance -> theme options -> general options. or - use the child theme we provide in the main ar ... Michael WP Bakery BuilderClosed   Updated May 28, 2019 at 3:05pm   7 Most recent comment from Support Team:Right, try to remove both theme and plugin first. Tara nectar scroll icon for html temlateClosed   Updated May 25, 2019 at 3:44pm   3 Most recent comment from Support Team:Dear Tara,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the expertis ... Cam Removing hero image from top of pageClosed   Updated May 21, 2019 at 5:21pm   20 Most recent comment from Support Team:Normal Sliderhttp://clapat.ro/themes/grenada-wordpress/grenada_portfolio/sonya/Carouselhttp://clapat.ro/themes/grenada-wordpress/grenada_portfolio/kitchen-options/Collagehttp://clapat.ro/themes/grenad ... Barcheti ​WP Multilang pluginClosed   Updated May 20, 2019 at 2:38pm   4 Most recent comment from Support Team:Hi, no, apparently you need to create a config file wpm-config.json I quote from here: https://wordpress.org/plugins/wp-multilang/ "Manage translation settings via json. Add in the root of your theme ... Chris Davis Enable WP Bakery Frontend EditorClosed   Updated May 18, 2019 at 2:51pm   4 Most recent comment from Support Team:Hi Chris,have you checked through the settings? I haven't really used it but you can send us wp admin access in a private comment so we can check. Ashwin Gupta Image load failureClosed   Updated May 17, 2019 at 3:23pm   5 Most recent comment from HELMUT KOENIG:No it is not working as when Im not refreshing particular de grids not appearing.. See enclosed before and after refreshing Rod Main logo linkClosed   Updated May 14, 2019 at 5:22pm   2 Most recent comment from Support Team:Hello Rod,plz open /sections/header_section.php and modify line 22: Jonathan Font Mismatch in Portfolio PostClosed   Updated May 13, 2019 at 9:52am   5 Most recent comment from Jonathan:Thank you for your help. This has solved the issue. Maël BackgroundClosed   Updated May 10, 2019 at 11:31am   3 Most recent comment from Maël:Hello, Thank you for the help. It know works, I forgot to refresh the page with Ctrl+F5! Thx yas Submenu not showingClosed   Updated May 10, 2019 at 8:49am   4 Most recent comment from Support Team:This is because you addednav {    text-align:center;    width:100%;    position:relative;    height:auto;    overflow:hidden;    background:none;}in customize -> additional CSS yas Visual Composer half and half rows not working in portfolioClosed   Updated May 10, 2019 at 8:15am   4 Most recent comment from Support Team:OK, try using the grenda wpbakery child theme that is provided with the main archive. I attach it here for your convenience. Alfredo Gildemeister Keep the navigation menu stillClosed   Updated May 10, 2019 at 8:04am   2 Most recent comment from Support Team:Dear Alfredo,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the exper ... KBock Easing animationClosed   Updated May 6, 2019 at 9:53am   5 Most recent comment from Support Team:Hi,You need to find the click function for //Load Project Page from Split Sliderin scrips.js and adjust your easing and timing as you wish.