Public Tickets
Alyssa
Theme UpdatesClosed
Updated March 20, 2019 at 1:06pm
6
Most recent comment from Support Team:Most likely it was Grenada Functionality Plugin, after database upgrade somehow it lost the contact with the page options you entered previously.
Phil Bastiaans
Theme changeClosed
Updated March 18, 2019 at 6:51pm
2
Most recent comment from Support Team:Dear Phil,
We want you to buy all of the themes you need from us, unfortunately Satelite portfolio is actually a different custom post type, so different content. the only thing you can do is actua ...
daniel
show specified categories on portfolioClosed
Updated March 13, 2019 at 4:21pm
2
Most recent comment from Support Team:Hello Daniel,1. Each category page has its own url for examplehttp://clapat.ro/themes/grenada-wordpress/portfolio_category/photography/plz note 'portfolio_category' followed by the category slug2. no ...
JOSE
Import data menu failedClosed
Updated March 13, 2019 at 2:53pm
3
Most recent comment from JOSE:Cool! Didnt see that! Thank you very much!
Raffaele Valerio
faviconClosed
Updated March 11, 2019 at 4:09pm
6
Most recent comment from Support Team:You can also add your code in header.php, line 7Or send us wp admin access in a private comment to have a look.
VictorLab
Social Media IconsClosed
Updated March 7, 2019 at 12:00am
8
Most recent comment from Kartik Solanki:That worked like a charm! I thought Font Awesome Plugin is already included. I got this working. Thanks a lot, Jose Urbina. I really appreciate that.
Ishmil Waterman
Category Page LayoutClosed
Updated March 6, 2019 at 3:58pm
2
Most recent comment from Support Team:Hello Ishmiljust making sure you are aware you can display portfolio category pages as, for example:http://clapat.ro/themes/grenada-wordpress/portfolio_category/photography/note 'portfolio_category' ...
Raffaele Valerio
portfolio orderClosed
Updated March 5, 2019 at 6:03pm
2
Most recent comment from Support Team:Hello Rafaelle,Either you backdate the portfolio items https://www.wpbeginner.com/beginners-guide/how-to-back-date-your-wordpress-posts/or you can use post reorder plugin such as this one:https://en- ...
Phil Bastiaans
WP Bakery updateClosed
Updated March 1, 2019 at 7:05pm
2
Most recent comment from Support Team:Hello Phil,1. re-download teh theme from envato and you wil find the latest in /required_plugins/js_composer.zip2. send us wp admin access in a private comment and we will update it for you.
Dennis
css changesClosed
Updated February 28, 2019 at 4:18pm
2
Most recent comment from Support Team:Hi DennisIn customizer -> Additional CSS add the following:#external-caption:before { height: 2px;}increase/decrease 2px value
Gilda Rebello
Fotos disapearedClosed
Updated February 27, 2019 at 12:54pm
13
Most recent comment from Support Team:My question was not about WHAT happened, was about WHY it happened and what was the solution.
Greg
Centered Carousel AND FullscreenClosed
Updated February 27, 2019 at 12:31am
5
Most recent comment from Greg:I understand! Of course...it makes sense why they are separate.Thank you so much for helping
Tayla Wetherick
Changing background colourClosed
Updated February 26, 2019 at 9:50pm
3
Most recent comment from Tayla Wetherick:Ok thanks!
Alessandro
hide paginationClosed
Updated February 24, 2019 at 9:30pm
12
Most recent comment from Support Team:Alright, sounds good.
Denis Vullo
problem with the link of buttonClosed
Updated February 21, 2019 at 6:44pm
2
Most recent comment from Support Team:Hello DenisPlz contact the author directly regarding the HTML template you bought.
https://themeforest.net/user/clapat
This support forum is dedicated only to WordPress themes and we lack the expert ...