Okay

Public Tickets

Abrar JavaScript error - Masonry Post Grid not workingClosed   Updated January 20, 2019 at 5:12pm   2 Most recent comment from Support Team:Hello Abrar,try the following:- disable ajax loading in theme options OR- add an empty masonry post grid in the showcase page (assuming it's your home page) OR- use our portfolio masonry grid (http:// ... Anthony Harmon Content not loading properlyClosed   Updated January 19, 2019 at 5:13pm   8 Most recent comment from Support Team:Hi Pete, Anthony,reiterating, try one of the following: - disable ajax loading in theme options    or - add an empty VC row in your home page content. Assuming you have a portfolio template as your ... Sean Ross Site is not loading as it did in DemoClosed   Updated January 18, 2019 at 12:22am   4 Most recent comment from Support Team:That's right and great you fixed it. Sean Ross Portfolio items are not loading seamlessly.Closed   Updated January 16, 2019 at 1:14am   3 Most recent comment from Support Team:That's correct! Masha Grenada slider showcase gradientClosed   Updated January 9, 2019 at 4:45pm   2 Most recent comment from Support Team:Hi MashaTry adding.split-slider div#image-slider {    opacity: 1 !important;}in customizer -> additional CSS Charith FunctionalityClosed   Updated January 5, 2019 at 2:48am   4 Most recent comment from Support Team:Hi,I made the change. We will include it in our next update as well.You may want to wait for this update which includes a portfolio masonry grid. Krzym Post Grid PortfolioClosed   Updated January 5, 2019 at 12:14am   9 Most recent comment from Support Team:Hello, so re-playing the steps:1. go to /wp-content/plugins/grenada-functionality-plugin/include/custom-post-types-config.php and modify line 39 'supports' => array('title', 'editor'), to 'supports' ... Stanley grid layout issuesClosed   Updated January 2, 2019 at 3:44pm   2 Most recent comment from Support Team:Hi Stanley,try adding an empty WPBakery row in the home page content (the showcase slider)it will not be displayed anyway, but it will trigger the enqueing the VC rows and columns styles in the subseq ... Ashwin Gupta Bugs in the theme and other Q+AClosed   Updated December 28, 2018 at 6:49pm   8 Most recent comment from Support Team:Hello Ashwin,I think it works okay now (autoplay and loop) plz check and let us know.http://thecreativekida.com/grenada_portfolio/stanley-kubrick-film-festival/ Kevin URL addressClosed   Updated December 24, 2018 at 10:20pm   2 Most recent comment from Kevin:Nevermind, i could search for the solution from the forum itself. ThanksSorry, i'm having to reply to my own tickets just to let you know because i don't find a way to delete it. Regards :) Manon Vermote About the item in generalClosed   Updated December 22, 2018 at 5:40pm   2 Most recent comment from Support Team:Hi Manon,Send us wp admin access if possible (login url, admin username and password) so we can have a look and help you further.How can we help regarding the customizations of the project pages? Edgard Troadec Page Option / MultisiteClosed   Updated December 18, 2018 at 2:56pm   7 Most recent comment from Edgard Troadec:Great thank you Antoine Badeau Install and Use demo version of Grenada templateClosed   Updated December 13, 2018 at 7:16pm   4 Most recent comment from Support Team:Hi Antoine, I set it up for you.The page in question is called Split Slider david hero/fullscreen sliderClosed   Updated December 13, 2018 at 7:09pm   5 Most recent comment from Support Team:This FAQ may help you:How do I upgrade the theme? Will I lose all my changes? Owner Seventyone Slider ScrollingClosed   Updated December 13, 2018 at 6:44pm   4 Most recent comment from Support Team:Hi there,We've just released an update fixing this. If you don't wish to upgrade I can tell you exactly what and where to modify.