Public Tickets
Asif Hassan
LayoutClosed
Updated December 13, 2018 at 8:28am
4
Most recent comment from Support Team:Asif,try doing the following:Add an empty VC row in your showcase page (the home page) content - this will trigger VC styles enqeuing of VC styles in the home page - the starting point of AJAX navigat ...
Victoria
Repeated PostsClosed
Updated December 13, 2018 at 8:13am
2
Most recent comment from Support Team:The showcase slider has been designed as a rotating slider. Are you planning to add more than two slides?
Victoria
Changing URLClosed
Updated December 13, 2018 at 8:12am
2
Most recent comment from Support Team:Hello Victoria,You can go to theme options -> portfolio options and change the custom slug. Just enter your own and after saving the changes go to Settings -> Permalinks and press 'Save' to refresh t ...
Małgorzata
How add theme contentClosed
Updated December 12, 2018 at 6:36am
2
Most recent comment from Support Team:Hi there,if you want to add an extra slide in the showcase slider just add a new Portfolio item. Setup its properties in portfolio item options. And it will show up in the slider.Normal pages you can ...
Gilda Rebello
ThankfulnessClosed
Updated December 12, 2018 at 6:32am
2
Most recent comment from Support Team:Thank you Gilda for your feedback as well. Good job on the site.
Gilda Rebello
Firefox blankClosed
Updated December 9, 2018 at 4:06pm
5
Most recent comment from Gilda Rebello:Cheers! I had jetpack plug in because of secure logging but I guess I can live wothout itThank you
Asif Hassan
Can't find optionsClosed
Updated December 8, 2018 at 3:42pm
4
Most recent comment from Support Team:They're right there:https://d.pr/free/i/Dxw4LNhttps://d.pr/free/i/k80Sk5
David Picarazzi
WPBakery requires a paid version for built in themes?Closed
Updated December 6, 2018 at 8:14pm
3
Most recent comment from Support Team:not sure what happened with light dark background we need wp admin access for that to inspect it.
Seigfred
WPBakery Page BuilderClosed
Updated December 5, 2018 at 7:30am
15
Most recent comment from Support Team:On your admin dashboard it says all plugins are up to date.
So, yes, the plugin has been updated to the latest version.
Activation refers to the full license mentioned in my prev commentAnd you are ...
Philip Montagu-Evans
Design not working on mobileClosed
Updated December 4, 2018 at 4:44pm
4
Most recent comment from Support Team:Hi Philip try on my android mobile phone but I have the same issue no matter how many times I'm refreshing, something is blocking the content (see your other ticket)
ivan
I can not install a custom fontClosed
Updated December 4, 2018 at 8:54am
2
Most recent comment from Support Team:Hi Ivan,You can install a custom font as described hereHow can I add my own custom icons/fonts to the theme?Then replace Poppins family with the custom font in your child theme.
DANILO GOMES FRANCO
plugin update redux frameworkClosed
Updated December 4, 2018 at 8:41am
8
Most recent comment from Support Team:Try disabling - reenabling Grenada Functionality Plugin.
Stanley
curating portfolio pieces in different pagesClosed
Updated November 28, 2018 at 5:10pm
6
Most recent comment from Support Team:Hello StanleyI understand if you find the price prohibitive so I give you some guidelines to implement it.You can create two page templates out of showcase-page.php. lEave one as it is to display all ...
Charith
Site is destroyedClosed
Updated November 28, 2018 at 4:50pm
14
Most recent comment from Support Team:Hi Charith, sorry for my late reply.I know, however filtering projects is more like portfolio grid with filters which we have in other themes except that Grenada does not have it, it is a showcase ori ...
SImone
Custom homepageClosed
Updated November 28, 2018 at 11:51am
2
Most recent comment from Support Team:Hello Simone,the showcase page is displaying only the showcase slider covering the whole screen. It is not a header section or similar.