Okay
  Public Ticket #2026411
Issues with Portfolio items
Closed

Comments

  • Rod started the conversation

    Hello,

    I am getting issues with the Portfolio Item.

    See below link:

    https://cypraea.mu/grenada_portfolio/aqua/

    Also, i have activated WP Bekery Page Builder for Portfolio Item. Now got issues with Image Gallery and Image Carousel. They doesn't load properly. See link below for your reference.

    https://cypraea.mu/grenada_portfolio/odyssey/

    Please advise.

    Thx

    Rod

  •  1,814
    Support replied

    Hi Rod,

    if it's possible to send wp admin access in a private comment.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •   Rod replied privately
  •  1,814
    Support replied

    Hello Rod, 

    the issue is caused by the Extensive VC Pack plugin, which I disabled.

    It's probably interfering with our sliders.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •  1,814
    Support replied

    I've also installed wpbakery child theme bundled in our main archive that provides some compatibility between ajax page transitions and basic WpBakery elements.

    We strongly recommend using our shortcodes when using AJAX transitions.

    I like your site btw!

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •   Rod replied privately
  •   Rod replied privately
  •  1,814
    Support replied

    Hi Rod,

    the whole issue revolves around AJAX page transitions and WPBakery (and other third party plugins) elements.

    What makes AJAX implementation in our theme so smooth is that we do not reload the page at all we just refresh the current page container with the content from current page.

    That implies that extra javascript initialisation from the target page is left aside (since we do not load the entire page)

    So if you want to use WPBakery and the add-ons we recommend disabling AJAX page transitions

    We recommend that if you prefer ajax page loading to stick to clean, simple HTML and CSS content and using our shortcodes which are tuned to work with AJAX

    We also provide grenada wpbakery child plugin that makes basic elements (row, columns and others) compatible with AJAX, however it does not guarantee it will work with all elements mainly because their API is not properly documented, transparent

    Regarding the contact form page layout you can follow the example from our demo

    http://clapat.ro/themes/grenada-wordpress/contact/

    which has a Contact Form 7 form.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •   Rod replied privately
  •  1,814
    Support replied

    Hello Rod

    1. you can't really, this requires custom work. If you are interested we can send you a quote

    2. you can change the navigation caption in Appearance -> theme options -> Next Project Caption

    3. This requires several changes in files

    if you open header.php you will have to modify this bit (bolded-italic)

          <!-- Preloader -->
            <div class="preloader-wrap">
                <div class="outer">
                    <div class="inner">
                        <div class="percentage" id="precent"></div>                          
                    </div>
                </div>
            </div>
            <!--/Preloader -->  

    Replacing it with your animated gif

    and remove any calls referring to #precent in /js/scripts.js

    // Percentage Increment Animation
    var PercentageID = $("#precent"),
    start = 0,
    end = 100,
    durataion = time;
    animateValue(PercentageID, start, end, durataion);


    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Rod replied

    Hello Clapat,

    Many thanks for your reply.

    Gratefully if you could advise me how to deactivate the "circle" that follow the mouse cursor please.

    Thank you

  •  1,814
    Support replied

    Hi Rod,

    just say:

    #magic-cursor {
        display: none;
    }

    in customizer -> additional CSS


    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy