Public Tickets
Francisco Gancedo
I want to buy ur theme but...Closed
Aruba - Minimal Ajax WordPress Portfolio Theme
Updated April 25, 2019 at 3:14pm
1
Most recent comment from Francisco Gancedo:Hi! I want to buy this theme but I;ve a little question. In the DEMO, I saw an error in SAFARI browser with the background in posts and single porfolio (images in attachment). The cursor has a blur ...
Jan Hörnes
Text EditorClosed
Villar - Creative Portfolio WordPress Theme
Updated April 25, 2019 at 2:50pm
4
Most recent comment from Support Team:Hello Jan,
This was the problem
https://d.pr/free/i/5NxqAl
I've also updated WPBakery to the latest
You should use a different password and username - these ones are very easy to guess.
Carlovn
BugsClosed
Aruba - Minimal Ajax WordPress Portfolio Theme
Updated April 24, 2019 at 6:45pm
15
Most recent comment from Carlovn:Thank you! Also for the explanation. I think it is more clear to me now!
Luis Zep
Showcase slide & featured imagesClosed
Wizzaro
Updated April 24, 2019 at 11:11am
4
Most recent comment from Support Team:Hello Luis,Safari is the only browser that does not recognize the blur effect.
Jan Hörnes
Search FunctionClosed
Villar - Creative Portfolio WordPress Theme
Updated April 23, 2019 at 6:20pm
4
Most recent comment from Support Team:Hello! Same!Best,
Alexandr Strnad
Mobile navigation problemClosed
Aruba - Minimal Ajax WordPress Portfolio Theme
Updated April 23, 2019 at 2:23pm
23
Most recent comment from Alexandr Strnad:Great! It works nice now! Thank you very much for support.Alex
Steven
Tablet/Mobile Responsive HiccupsClosed
Wizzaro
Updated April 23, 2019 at 2:11pm
4
Most recent comment from Support Team:Hello,try adding in customizer -> additional CSS the follwoing.item-shadow, .section-shadow { display: none;}
Panayiotis Terzis
Portfolio items giving us a 404 error messageClosed
Holver - Minimal Portfolio WordPress Theme
Updated April 22, 2019 at 3:12pm
4
Most recent comment from Support Team:It's one of the WordPress mishaps that when you do an upgrade or migrate, for example you need sometimes to refresh the permalinks. Glad the issue has been fixed.
Ed Pfromer
collage bulk addClosed
Satelite WordPress Theme
Updated April 22, 2019 at 2:52pm
2
Most recent comment from Support Team:Hello Ed,Unfortunately no, in the current implementation. It's a good idea we may implement it in the feature.
KBock
Child css tweaksClosed
Updated April 22, 2019 at 2:40pm
2
Most recent comment from Support Team:Hi therewe value your appreciation, first of all.It is not recommended to either modify the theme's file directly or duplicate parent's files.What you can do is add your changes in child the ...
Jonathan Wingrove
Defining portfolio itemsClosed
Satelite WordPress Theme
Updated April 19, 2019 at 2:46pm
4
Most recent comment from Support Team:OK, closing this for now.
Yunus Karahan
New Portfolio not showingClosed
Newave - Wordpress Responsive One Page Parallax
Updated April 17, 2019 at 2:55pm
5
Most recent comment from Yunus Karahan:I followed the video on this post and It's now working.https://clapat.ticksy.com//ticket/1747275/
michael
music background autoplay issueClosed
Satelite WordPress Theme
Updated April 16, 2019 at 6:49pm
2
Most recent comment from Support Team:Hi Michael,the audio background plays fine.It looks like the background music is sometimes off due to chrome policy for autoplay: https://developers.google.com/web/updates/2017/09/autoplay-policy-cha ...
Click
Theme EditingClosed
Newave - Wordpress Responsive One Page Parallax
Updated April 15, 2019 at 9:29pm
2
Most recent comment from Support Team:Hi there,Our demo runs on WordPress 5.1.1 and we have no problems editing the pages.https://d.pr/free/i/0I9ADyhttps://d.pr/free/i/AFmOIACan you detail the problems you are having and provide wp admin ...
Darby
Grenada - slider height and bugClosed
Updated April 15, 2019 at 8:06pm
2
Most recent comment from Support Team:Hello Darby,could you upgrade Grenada to the latest? 2.3How do I upgrade the theme? Will I lose all my changes?