Public Tickets
Cecilia Sam
Pop Up Image with CaptionClosed
Updated April 8, 2019 at 4:25pm
2
Most recent comment from Support Team:Hi Ceciliaa caption for a pop up image element - this is relatively and we ca do this custom work for a fee (20USD)in case you may find it too expensive:/wp-content/plugins/grenada-functionality-plug ...
Andrew Zareck
Load MoreClosed
Aruba - Minimal Ajax WordPress Portfolio Theme
Updated April 6, 2019 at 2:05pm
2
Most recent comment from Support Team:Hi Andrew,No, we don't have a Load More function but you can use one of the lazy plugins availablehttps://premium.wpmudev.org/blog/6-lazy-load-plugins-to-make-your-wordpress-site-faster/We have n ...
adam s
Vimeo Usage, WP Bakery IntegrationClosed
Satelite WordPress Theme
Updated April 6, 2019 at 1:57pm
2
Most recent comment from Support Team:Hello Adam,1. You can only use URLs of the self hosted videos in mp4 and webm formats, not vimeo codes or embedded html codes. Vimeo is exposing these URLshttps://help.vimeo.com/hc/en-us/articles/224 ...
Kolya Kalinin
Get JS error when to try upload new Hero Image for Portfolio ItemClosed
Satelite WordPress Theme
Updated April 4, 2019 at 3:55pm
6
Most recent comment from Support Team:Right, thanks for pointing this to us.
Igor
XML Demo file errorClosed
Satelite WordPress Theme
Updated April 4, 2019 at 3:20pm
3
Most recent comment from Igor :Hello,Thank you for your quick and useful answer! The problem has solved!
emanuele sirtori
Add new custom font on TypographyClosed
Aruba - Minimal Ajax WordPress Portfolio Theme
Updated April 3, 2019 at 4:06pm
2
Most recent comment from Support Team:Hi Emanuele,if it's not a google font:How can I add my own custom icons/fonts to the theme?
timoteo
Home Page CustomizationClosed
Satelite WordPress Theme
Updated April 2, 2019 at 7:30pm
4
Most recent comment from Support Team:Hi Timoteo,it's in the include folder, https://d.pr/free/i/8WY7Yalook in the theme's folder for 'include'
Alexandr Strnad
Mobile navigation bugClosed
Aruba - Minimal Ajax WordPress Portfolio Theme
Updated April 2, 2019 at 4:31pm
2
Most recent comment from Support Team:Hi Alexandr,This ticket is duplicate, closing this one we will reply to your other ticket.
emanuele sirtori
How to modify size of Normal Image SLiderClosed
Aruba - Minimal Ajax WordPress Portfolio Theme
Updated April 2, 2019 at 1:01pm
4
Most recent comment from Support Team:Ok, you specified a max height in viewport units.
Sola Soetan
How can I create a new page and make it appear on the home page?Closed
Newave - Wordpress Responsive One Page Parallax
Updated April 1, 2019 at 11:58pm
2
Most recent comment from Support Team:Hello Sola,in order for a page to appear as a section of the one pager you must do the following:- check 'This page is a section' in page options- add the page to the Main Menu at the positi ...
Marvin
Ajax Loading & Animation + Portfolio-ItemsClosed
Satelite WordPress Theme
Updated April 1, 2019 at 3:14pm
2
Most recent comment from Support Team:Hello Marvin,- WPBakery is a different beast when it comes to animation effects and elements becuase it uses a lot of javascript to initialize theme whereas ajax transitions load just HTML and CSS fro ...
Laura
Instagram Embed block not workingClosed
Updated April 1, 2019 at 2:15pm
2
Most recent comment from Support Team:Hi Laura, not sure what is going on - we haven't tested the instagram block can you provide wp admin access in private comment - so we can have look?
Lawrence
NavigationClosed
Satelite WordPress Theme
Updated March 30, 2019 at 4:10pm
2
Most recent comment from Support Team:Hello Lawrence,the hero image (I think this is the main image you are referring to) is needed to display the portfolio item in the showcase. Short answer it's a custom work involving /sections/h ...
Lawrence
Showcase photos not showingClosed
Satelite WordPress Theme
Updated March 27, 2019 at 8:36pm
2
Most recent comment from Support Team:The showcase slider (the one that you have in the home page) does not display any content except the fullscreen slider. You can add slides (and their captions) by adding new items under Portfolio sec ...
cemre ceyhan
Show portfolio by Category NameClosed
Satelite WordPress Theme
Updated March 26, 2019 at 4:20pm
11
Most recent comment from Support Team:https://forums.envato.com/t/locked-how-to-rate-a-file-template-download-it-now/77665