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Public Tickets

Darby Grenada homepageClosed   Updated April 11, 2019 at 2:05pm   2 Most recent comment from Support Team:Hi Darby,We recommend switching to Satelite if you feel that the theme would serve you better.Of course, all the images and content would not be lost. You have to redo the options and part of the cont ... webfotografica Changing Icons on Icon ServiceClosed   Aruba - Minimal Ajax WordPress Portfolio Theme   Updated April 11, 2019 at 12:35pm   4 Most recent comment from Support Team:It works I changed fa fa-trophy with fa fa-globe:http://www.fgfotografica.it/You need to use the icon class namehttps://fontawesome.com/v4.7.0/icons/ Lwazi Sijaji Uploading contentClosed   Satelite WordPress Theme   Updated April 11, 2019 at 12:30pm   4 Most recent comment from Support Team:Hi,We used Gutenberg page builder for the About page (and the Satelite blocks available in the editor)In the Contact page we have a Contact Form 7 form and the code we used for that can be found in th ... simone kawano "Satelite" word in the urlClosed   Satelite WordPress Theme   Updated April 11, 2019 at 11:57am   2 Most recent comment from simone kawano:Hi Support!Thank you for your agility!I answered in private.Thank you v much!Simone K. Igor Cannot see the DemoClosed   Satelite WordPress Theme   Updated April 9, 2019 at 10:17pm   5 Most recent comment from Igor :Okey, thank you! That was helpful!  Rafael remove the circle that follows the mouse cursorClosed   Aruba - Minimal Ajax WordPress Portfolio Theme   Updated April 9, 2019 at 2:32pm   3 Most recent comment from Rafael:Thank you very much!!:D VictorLab Multi-language websiteClosed   Updated April 9, 2019 at 1:57pm   2 Most recent comment from Support Team:Hello Victor,We provide a file wpml-config.xml that is 'understood' by WPML and Polylang, a config file that tells the plugins the IDs of the translatable options.https://wpml.org/documenta ... VictorLab 404 - Dark themeClosed   Updated April 9, 2019 at 1:52pm   2 Most recent comment from Support Team:Hello, try opening header.php and change line 30  $grenada_bknd_color = 'dark-content'; to $grenada_bknd_color = 'light-content'; Ju CustomizationClosed   Satelite WordPress Theme   Updated April 8, 2019 at 8:47pm   2 Most recent comment from Support Team:Hello Ju,Do the following:A. open function.php and replace function satelite_span_wordwrap withfunction satelite_span_wordwrap( $param_text_input ){      return $param_text_input; }or B. install ... michael is this theme is compatible with WPML plugin like you pointed?Closed   Satelite WordPress Theme   Updated April 8, 2019 at 8:36pm   7 Most recent comment from Support Team:Hello Michale,first time we are actually hearing about this error, looks like https://wpml.org/forums/topic/too-many-redirects-in-any-browser/https://wpml.org/forums/topic/too-many-redirects-message/ ... Cecilia Sam Pop Up Image with CaptionClosed   Updated April 8, 2019 at 4:25pm   2 Most recent comment from Support Team:Hi Ceciliaa caption for a pop up image element - this is relatively and we ca do this custom work for a fee (20USD)in case you may find it too expensive:/wp-content/plugins/grenada-functionality-plug ... Andrew Zareck Load MoreClosed   Aruba - Minimal Ajax WordPress Portfolio Theme   Updated April 6, 2019 at 2:05pm   2 Most recent comment from Support Team:Hi Andrew,No, we don't have a Load More function but you can use one of the lazy plugins availablehttps://premium.wpmudev.org/blog/6-lazy-load-plugins-to-make-your-wordpress-site-faster/We have n ... adam s Vimeo Usage, WP Bakery IntegrationClosed   Satelite WordPress Theme   Updated April 6, 2019 at 1:57pm   2 Most recent comment from Support Team:Hello Adam,1. You can only use URLs of the self hosted videos in mp4 and webm formats, not vimeo codes or embedded html codes. Vimeo is exposing these URLshttps://help.vimeo.com/hc/en-us/articles/224 ... Kolya Kalinin Get JS error when to try upload new Hero Image for Portfolio ItemClosed   Satelite WordPress Theme   Updated April 4, 2019 at 3:55pm   6 Most recent comment from Support Team:Right, thanks for pointing this to us. Igor XML Demo file errorClosed   Satelite WordPress Theme   Updated April 4, 2019 at 3:20pm   3 Most recent comment from Igor :Hello,Thank you for your quick and useful answer! The problem has solved!