Public Tickets
Gilda Rebello
Fotos disapearedClosed
Updated February 27, 2019 at 12:54pm
13
Most recent comment from Support Team:My question was not about WHAT happened, was about WHY it happened and what was the solution.
Greg
Centered Carousel AND FullscreenClosed
Updated February 27, 2019 at 12:31am
5
Most recent comment from Greg:I understand! Of course...it makes sense why they are separate.Thank you so much for helping
Tayla Wetherick
Changing background colourClosed
Updated February 26, 2019 at 9:50pm
3
Most recent comment from Tayla Wetherick:Ok thanks!
Alessandro
mansory media gridClosed
ClaPat - Creative Masonry Blog WordPress
Updated February 25, 2019 at 5:18pm
3
Most recent comment from Alessandro:Perfect!!!ThanksA.
Jan Breens
content placed next to [service] shortcode is rendered on topClosed
Newave - Wordpress Responsive One Page Parallax
Updated February 25, 2019 at 4:23pm
10
Most recent comment from Jan Breens:awesome, that worked. I'm just working on swapping out the page now. Thanks support, much appreciated!
Heumsik Jang
Not working on MobileClosed
Andra - Photography Portfolio WordPress Ajax Theme
Updated February 25, 2019 at 12:01pm
3
Most recent comment from Lukas:I am encountering this issue as well! Is there a way to fix this problem without enabling Ajax as Ajax comes along with several other issues. Thanks!
Alessandro
hide paginationClosed
Updated February 24, 2019 at 9:30pm
12
Most recent comment from Support Team:Alright, sounds good.
Jovan Babovic
Unable to Add Text to Portfolio PageClosed
Cubez - Creative WordPress Showcase Portfolio Theme
Updated February 24, 2019 at 5:54am
5
Most recent comment from Jovan Babovic:Perfect, thanks a lot for the help! Yeah it shows error page because I set it as a homepage.
Denis Vullo
problem with the link of buttonClosed
Updated February 21, 2019 at 6:44pm
2
Most recent comment from Support Team:Hello DenisPlz contact the author directly regarding the HTML template you bought.
https://themeforest.net/user/clapat
This support forum is dedicated only to WordPress themes and we lack the expert ...
Denis Vullo
problem with the call to actionClosed
Updated February 21, 2019 at 6:43pm
2
Most recent comment from Support Team:Hello Denis,Does it mean you are using the HTML version? Or the Wordpress version. Which version did you buy?
Florian Taverniez
Homepage TitleClosed
Aruba - Minimal Ajax WordPress Portfolio Theme
Updated February 21, 2019 at 3:35pm
3
Most recent comment from Support Team:Hello Florian,1. you can assign Portfolio Mixed template instead of Portfolio template and then add in the content the title and display it above the portfolio grid2. open /sections/page_bottom_secti ...
Mark laurence
Home page sliderClosed
ClaPat - Creative Masonry Blog WordPress
Updated February 21, 2019 at 3:08pm
4
Most recent comment from Support Team:Hello,Not a problem, except that this support forum is dedicated only to WordPress themes and we lack the expertise to help you with HTML templates. Plz contact the author directly
https://themefore ...
Ruba
Links not workingClosed
Updated February 19, 2019 at 2:03pm
4
Most recent comment from Support Team:Ok I see, this is about the HTML template.Plz contact the author directly regarding the HTML template you bought.
https://themeforest.net/user/clapat
This support forum is dedicated only to WordPress ...
Leah Gallegos
page load times and overall speed of websiteClosed
Updated February 19, 2019 at 1:13am
4
Most recent comment from Support Team:Hi Leah, we would gladly give you a refund.https://themeforest.net/refund_requests/new'Some sort of glitch with the theme that won't allow for a proper site to function properly.'This is vague. Usual ...
anita rahman
Load time is very longClosed
Updated February 18, 2019 at 2:12pm
2
Most recent comment from Support Team:Hi Anita,Plz contact the author directly regarding the HTML template you bought.
https://themeforest.net/user/clapat
This support forum is dedicated only to WordPress themes and we lack the expertise ...