Public Tickets
Pratik
MenuClosed
Tetriz - Creative Portfolio WordPress Theme
Updated February 13, 2019 at 3:56pm
4
Most recent comment from Support Team:Yes, that's correct, looks like you solved the problem
Greg
Customise centred showcase to be full screenClosed
Updated February 13, 2019 at 3:53pm
3
Most recent comment from Support Team:Hi Greg,yes, inline styles implies they were added with javascript code.
Luigi Maddaloni
Portfolio grid templateClosed
Updated February 13, 2019 at 12:32am
4
Most recent comment from Support Team:Hi LuigiYes, you can group them in categories and then you just get the page with a special url which includes 'Portfolio_category' and the category slugso for example, in your case:http://misterlgra ...
Alessandro
hamburger menu on mobileClosed
ClaPat - Creative Masonry Blog WordPress
Updated February 12, 2019 at 11:47pm
8
Most recent comment from Support Team:Hi Alessandro,someone commented this on line 127, in /sections/header_section.php// get_template_part('sections/primary_menu_section');so there are no menu items to be displayed for primary menu.
Kartik Solanki
Hero Caption Title in Portfolio Grid PageClosed
Updated February 11, 2019 at 10:32pm
3
Most recent comment from Kartik Solanki:Perfect! Thanks.
yoyotte adone
youtube video that does not loadClosed
Newave - Wordpress Responsive One Page Parallax
Updated February 11, 2019 at 7:24pm
9
Most recent comment from Support Team:Hello PatrickI basically replaced the http protocol in urls with https in /jsjquery.mb.YTPlayer.js file (path relative to root theme folder) because the site was hosted on https - I think this was the ...
Romain
Overlay menuClosed
Bario - Showcase Portfolio WordPress Theme
Updated February 9, 2019 at 3:02pm
9
Most recent comment from Support Team:Sorry my French is not so good, but:De rien, bon week-end!
Lars
GutenbergClosed
Newave - Wordpress Responsive One Page Parallax
Updated February 8, 2019 at 8:22pm
2
Most recent comment from Support Team:Hello Lars,this demo runs on WP 5.0.3http://clapat.ro/themes/newave-reloadedthe only issue we are aware of (reported by our clients) is that for pages with big-length content scrolling through would o ...
Emilia
Cloudflare page rulesClosed
Cubez - Creative WordPress Showcase Portfolio Theme
Updated February 8, 2019 at 2:48pm
2
Most recent comment from Support Team:Hello Emilia, Everything that is under /js and /css folders (path relative to the theme folder) must be enqueued – minified or not.
xdrac
Satelite Theme - disable preloader and music?Closed
Villar - Creative Portfolio WordPress Theme
Updated February 8, 2019 at 12:51am
2
Most recent comment from Support Team:Hi there,Plz contact the author directly regarding the HTML template you bought.
https://themeforest.net/user/clapat
This support forum is dedicated only to WordPress themes and we lack the expertise ...
Gavan
Short Code Button does not support Anchor Link ?Closed
Newave - Wordpress Responsive One Page Parallax
Updated February 6, 2019 at 4:33pm
2
Most recent comment from Support Team:Hi Gavanyou need to check what is the section id you are scrolling to. You can do that by inspecting the HTML source of the page. for example #about-usWhen you add the button shortcode specify also cl ...
John
Soho theme, is it still supported?Closed
Soho - The Ultimate Portfolio WordPress Theme
Updated February 6, 2019 at 3:12pm
2
Most recent comment from Support Team:Hello JohnYes we are continuing supporting the theme and we will do small updates with WPBakery updated to the latest or small bug fixes related with new versions of WordPress, if necessary. Unlikely ...
Roman
instalationClosed
Andra - Photography Portfolio WordPress Ajax Theme
Updated February 6, 2019 at 1:11pm
4
Most recent comment from Support Team:Hello Roman,You can go to theme options -> portfolio options and change the custom slug 'andra_portfolio'. Just type in your own and after saving the changes go to Settings -> Permalinks and press 'Sa ...
DF
Portfolio Grid doesn't workClosed
Updated February 5, 2019 at 11:35pm
7
Most recent comment from Support Team:Hello,Yes, we know and we provided a fix for it today. Download version 2.2 and upgrade your theme.How do I upgrade the theme? Will I lose all my changes?
Robed
Header in light mode not displaying properlyClosed
Updated February 5, 2019 at 5:30pm
4
Most recent comment from Support Team:Sure, plz ask for a refund. Just make sure you uninstall the theme on your site. You probably need a multipurpose theme. This is a minimal theme. Sorry about confusion, WPBakery was formerly named Vi ...