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Jorge Autoplay LoopClosed   Updated January 28, 2019 at 1:53pm   4 Most recent comment from Support Team:Hello Jorge,can you try now?http://sensationalfix.com/grenada_portfolio/blank-ticket/Make sure you hard refresh the page (Ctrl+F5)

Tom Stigler Remove Mouse Ball CursorClosed   Updated January 28, 2019 at 10:03am   3 Most recent comment from Tom Stigler:Thank you! 

Sherry category pageClosed   Newave - Wordpress Responsive One Page Parallax   Updated January 27, 2019 at 3:11pm   2 Most recent comment from Support Team:Hi Sherry,if you can provide wp admin access in a private comment I can actually make some modifications to make it masonry layout.

Lukas Website different than WP-PreviewClosed   Aruba - Minimal Ajax WordPress Portfolio Theme   Updated January 27, 2019 at 1:03am   2 Most recent comment from Support Team:Hi Lukas,As I mentioned in your other ticket, some WPBakery elements are not compatible with ajax loading and if you disable AJAX loading in theme options the page would load normally.Here are some w ...

Bimbimz image featuresClosed   Aruba - Minimal Ajax WordPress Portfolio Theme   Updated January 24, 2019 at 11:13pm   4 Most recent comment from Support Team:Hi,Not sure if I understand the problem correctly, however you can remove (and disable) hero image from the portfolio item settings.

Bimbimz Audio hostedClosed   Aruba - Minimal Ajax WordPress Portfolio Theme   Updated January 24, 2019 at 11:11pm   2 Most recent comment from Support Team:Hello,Aruba has a shortcode only for video hosted. for audio hosted you can use a plugin:https://www.wpbeginner.com/plugins/9-best-audio-player-plugins-for-wordpress/

Sean Ross Title text isn't being inherited by all titlesClosed   Updated January 24, 2019 at 11:08pm   7 Most recent comment from Support Team:Hello Sean,Here is a FAQ regarding theme update in general:How do I upgrade the theme? Will I lose all my changes?We can help you with that.By design the theme comes with two backgrounds dark or light ...

Tom Stigler Link with anchor to a different page is not workingClosed   Updated January 24, 2019 at 5:38pm   4 Most recent comment from Support Team:Tom, you're right I think there is something blocking the anchor - I need to discuss a solution with our web designer.However this may take a couple of days since he is away right now. I appreciate yo ...

Axel How to install the music in the theme?Closed   Legrand - Creative Photography Portfolio Theme   Updated January 24, 2019 at 4:55pm   2 Most recent comment from Support Team:Hello Axel!Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the experti ...

ANDREW FAUX IMAGESClosed   Updated January 24, 2019 at 4:38pm   2 Most recent comment from Support Team:Hello Andrewif you must use woocommerce try disabling AJAX transitions in theme options -> general.

Pablo Echeverri Bug adminClosed   Wizzaro   Updated January 23, 2019 at 6:06pm   7 Most recent comment from Support Team:Hello Pablo,Glad it has been worked out. The theme runs with WP 5.0.x however you are not able to use Gutenberg editor in portfolio pages.

Maria Image CarrouselClosed   Wizzaro   Updated January 23, 2019 at 3:18pm   23 Most recent comment from Support Team:Ah, ok. Glad it's working now.

Sergio Browsers back buttonClosed   ClaPat - Creative Masonry Blog WordPress   Updated January 23, 2019 at 12:27am   11 Most recent comment from Support Team:Thank you Sergio!

Rafael UpdateClosed   Updated January 23, 2019 at 12:26am   2 Most recent comment from Support Team:Hello Rafael,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the exper ...

Ion Crivenco VR integrationClosed   Updated January 21, 2019 at 5:56pm   11 Most recent comment from Support Team:Hello Ion, In both cases, you must specify links to self-hosted videos not youtube or vimeo links.

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