Public Tickets
Andrea Voudouris
Video QualityClosed
Updated April 15, 2019 at 8:00pm
2
Most recent comment from Support Team:Hi Andrea,looks good on our monitors. Can you send us screenshots from your screen / device?
Boris Wenzel
Standard sizeClosed
Satelite WordPress Theme
Updated April 13, 2019 at 4:21pm
2
Most recent comment from Support Team:Boris, this is a general guideline. of curse you can use different sizes to maintain the original aspect ration in the context of the current viewport:
My fullscreen parallax image is not responsive a ...
Alessandro
header bgClosed
Andra - Photography Portfolio WordPress Ajax Theme
Updated April 13, 2019 at 1:35pm
4
Most recent comment from Support Team:HiWhy is the header transparency still there?https://d.pr/free/i/7tW9HXYou need to delete it from style.css
pat
Maps API KeyClosed
Satelite WordPress Theme
Updated April 13, 2019 at 1:15pm
7
Most recent comment from Support Team:Yes, I was able to see the error console:Geocoding Service: This API project is not authorized to use this API. For more information on authentication and Google Maps JavaScript API services please ...
pat
Change Hero Caption Title fontClosed
Satelite WordPress Theme
Updated April 11, 2019 at 2:46pm
5
Most recent comment from pat:Many thanks! All good and works fine ;)
Darby
Grenada homepageClosed
Updated April 11, 2019 at 2:05pm
2
Most recent comment from Support Team:Hi Darby,We recommend switching to Satelite if you feel that the theme would serve you better.Of course, all the images and content would not be lost. You have to redo the options and part of the cont ...
webfotografica
Changing Icons on Icon ServiceClosed
Aruba - Minimal Ajax WordPress Portfolio Theme
Updated April 11, 2019 at 12:35pm
4
Most recent comment from Support Team:It works I changed fa fa-trophy with fa fa-globe:http://www.fgfotografica.it/You need to use the icon class namehttps://fontawesome.com/v4.7.0/icons/
Lwazi Sijaji
Uploading contentClosed
Satelite WordPress Theme
Updated April 11, 2019 at 12:30pm
4
Most recent comment from Support Team:Hi,We used Gutenberg page builder for the About page (and the Satelite blocks available in the editor)In the Contact page we have a Contact Form 7 form and the code we used for that can be found in th ...
simone kawano
"Satelite" word in the urlClosed
Satelite WordPress Theme
Updated April 11, 2019 at 11:57am
2
Most recent comment from simone kawano:Hi Support!Thank you for your agility!I answered in private.Thank you v much!Simone K.
Igor
Cannot see the DemoClosed
Satelite WordPress Theme
Updated April 9, 2019 at 10:17pm
5
Most recent comment from Igor :Okey, thank you! That was helpful!
Rafael
remove the circle that follows the mouse cursorClosed
Aruba - Minimal Ajax WordPress Portfolio Theme
Updated April 9, 2019 at 2:32pm
3
Most recent comment from Rafael:Thank you very much!!:D
VictorLab
Multi-language websiteClosed
Updated April 9, 2019 at 1:57pm
2
Most recent comment from Support Team:Hello Victor,We provide a file wpml-config.xml that is 'understood' by WPML and Polylang, a config file that tells the plugins the IDs of the translatable options.https://wpml.org/documenta ...
VictorLab
404 - Dark themeClosed
Updated April 9, 2019 at 1:52pm
2
Most recent comment from Support Team:Hello,
try opening header.php and change line 30
$grenada_bknd_color = 'dark-content';
to
$grenada_bknd_color = 'light-content';
Ju
CustomizationClosed
Satelite WordPress Theme
Updated April 8, 2019 at 8:47pm
2
Most recent comment from Support Team:Hello Ju,Do the following:A. open function.php and replace function satelite_span_wordwrap withfunction satelite_span_wordwrap( $param_text_input ){ return $param_text_input; }or B. install ...
michael
is this theme is compatible with WPML plugin like you pointed?Closed
Satelite WordPress Theme
Updated April 8, 2019 at 8:36pm
7
Most recent comment from Support Team:Hello Michale,first time we are actually hearing about this error, looks like https://wpml.org/forums/topic/too-many-redirects-in-any-browser/https://wpml.org/forums/topic/too-many-redirects-message/ ...