Public Tickets
simone kawano
"Satelite" word in the urlClosed
Satelite WordPress Theme
Updated April 11, 2019 at 11:57am
2
Most recent comment from simone kawano:Hi Support!Thank you for your agility!I answered in private.Thank you v much!Simone K.
Igor
Cannot see the DemoClosed
Satelite WordPress Theme
Updated April 9, 2019 at 10:17pm
5
Most recent comment from Igor :Okey, thank you! That was helpful!
Rafael
remove the circle that follows the mouse cursorClosed
Aruba - Minimal Ajax WordPress Portfolio Theme
Updated April 9, 2019 at 2:32pm
3
Most recent comment from Rafael:Thank you very much!!:D
VictorLab
Multi-language websiteClosed
Updated April 9, 2019 at 1:57pm
2
Most recent comment from Support Team:Hello Victor,We provide a file wpml-config.xml that is 'understood' by WPML and Polylang, a config file that tells the plugins the IDs of the translatable options.https://wpml.org/documenta ...
VictorLab
404 - Dark themeClosed
Updated April 9, 2019 at 1:52pm
2
Most recent comment from Support Team:Hello,
try opening header.php and change line 30
$grenada_bknd_color = 'dark-content';
to
$grenada_bknd_color = 'light-content';
Ju
CustomizationClosed
Satelite WordPress Theme
Updated April 8, 2019 at 8:47pm
2
Most recent comment from Support Team:Hello Ju,Do the following:A. open function.php and replace function satelite_span_wordwrap withfunction satelite_span_wordwrap( $param_text_input ){ return $param_text_input; }or B. install ...
michael
is this theme is compatible with WPML plugin like you pointed?Closed
Satelite WordPress Theme
Updated April 8, 2019 at 8:36pm
7
Most recent comment from Support Team:Hello Michale,first time we are actually hearing about this error, looks like https://wpml.org/forums/topic/too-many-redirects-in-any-browser/https://wpml.org/forums/topic/too-many-redirects-message/ ...
Cecilia Sam
Pop Up Image with CaptionClosed
Updated April 8, 2019 at 4:25pm
2
Most recent comment from Support Team:Hi Ceciliaa caption for a pop up image element - this is relatively and we ca do this custom work for a fee (20USD)in case you may find it too expensive:/wp-content/plugins/grenada-functionality-plug ...
Andrew Zareck
Load MoreClosed
Aruba - Minimal Ajax WordPress Portfolio Theme
Updated April 6, 2019 at 2:05pm
2
Most recent comment from Support Team:Hi Andrew,No, we don't have a Load More function but you can use one of the lazy plugins availablehttps://premium.wpmudev.org/blog/6-lazy-load-plugins-to-make-your-wordpress-site-faster/We have n ...
adam s
Vimeo Usage, WP Bakery IntegrationClosed
Satelite WordPress Theme
Updated April 6, 2019 at 1:57pm
2
Most recent comment from Support Team:Hello Adam,1. You can only use URLs of the self hosted videos in mp4 and webm formats, not vimeo codes or embedded html codes. Vimeo is exposing these URLshttps://help.vimeo.com/hc/en-us/articles/224 ...
Kolya Kalinin
Get JS error when to try upload new Hero Image for Portfolio ItemClosed
Satelite WordPress Theme
Updated April 4, 2019 at 3:55pm
6
Most recent comment from Support Team:Right, thanks for pointing this to us.
Igor
XML Demo file errorClosed
Satelite WordPress Theme
Updated April 4, 2019 at 3:20pm
3
Most recent comment from Igor :Hello,Thank you for your quick and useful answer! The problem has solved!
emanuele sirtori
Add new custom font on TypographyClosed
Aruba - Minimal Ajax WordPress Portfolio Theme
Updated April 3, 2019 at 4:06pm
2
Most recent comment from Support Team:Hi Emanuele,if it's not a google font:How can I add my own custom icons/fonts to the theme?
timoteo
Home Page CustomizationClosed
Satelite WordPress Theme
Updated April 2, 2019 at 7:30pm
4
Most recent comment from Support Team:Hi Timoteo,it's in the include folder, https://d.pr/free/i/8WY7Yalook in the theme's folder for 'include'
Alexandr Strnad
Mobile navigation bugClosed
Aruba - Minimal Ajax WordPress Portfolio Theme
Updated April 2, 2019 at 4:31pm
2
Most recent comment from Support Team:Hi Alexandr,This ticket is duplicate, closing this one we will reply to your other ticket.