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Public Tickets

Loic Paillard Differents carousselClosed   Satelite WordPress Theme   Updated June 5, 2019 at 4:57pm   5 Most recent comment from Support Team:Hi Loic,Our minimum rate is 40 EU, so this kind of work fits the minimum rate (less than 1hr)if you are interested plz send us the FTP access and WP admin access Loic Paillard Different menu for mobile devicesClosed   Satelite WordPress Theme   Updated June 4, 2019 at 1:41pm   2 Most recent comment from Support Team:Hello,perhaps you can try this?https://www.wpstud.io/show-different-homepage-mobile-devices/ Igor Custom order and featuresClosed   Satelite WordPress Theme   Updated June 4, 2019 at 12:41pm   2 Most recent comment from Support Team:Hi Igor,Send us plz a detailed list with the custom work you want in a private comment and we will get back to you with our feedback and with a quote (and if it's possible to do them)  AMZFREEDOMS jeremie PROBLEM THEME DOESNT WORKClosed   Updated May 29, 2019 at 9:08am   2 Most recent comment from Support Team:Hi there,Plz try first the following two things: - see if the images work okay if you disable AJAX in appearance -> theme options -> general options. or - use the child theme we provide in the main ar ... Michael WP Bakery BuilderClosed   Updated May 28, 2019 at 3:05pm   7 Most recent comment from Support Team:Right, try to remove both theme and plugin first. Artur Skotnik Visual Composer is not working correctlyClosed   Berger - WordPress Creative Agency Portfolio Theme   Updated May 27, 2019 at 6:34pm   5 Most recent comment from Artur Skotnik:Thanks guys!Great! Works fine as far as i can see. :-)Nice support as always!Regards,Artur Jordan Stewart Adding overlay to video backgroundsClosed   Newave - Wordpress Responsive One Page Parallax   Updated May 27, 2019 at 4:59am   9 Most recent comment from Support Team:Hi Jordan, no I don't have a WordPress account and I actually need access to try to tweak the background. Bryan Need reply to issue after 4 days of waiting for help.Closed   Satelite WordPress Theme   Updated May 26, 2019 at 10:35pm   2 Most recent comment from Bryan:Purchase code:  1fb1f9e4-376b-477c-9446-ab96964ce185I also need to know how to enlarge the logo, it's very small and I tried to load it as 400x400 but it's not working.Can you please answer ... Tara nectar scroll icon for html temlateClosed   Updated May 25, 2019 at 3:44pm   3 Most recent comment from Support Team:Dear Tara,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the expertis ... Jordan Stewart WPBakery Update RequestClosed   Newave - Wordpress Responsive One Page Parallax   Updated May 23, 2019 at 4:30pm   4 Most recent comment from Support Team:Hi Greg, plz delete the account or make the comment private, the ticket is public. We updated the plugin. Sascha Maissen Problem with Java ScriptClosed   Aruba - Minimal Ajax WordPress Portfolio Theme   Updated May 22, 2019 at 5:19am   2 Most recent comment from Support Team:Hello SaschaPlz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the exper ... Cam Removing hero image from top of pageClosed   Updated May 21, 2019 at 5:21pm   20 Most recent comment from Support Team:Normal Sliderhttp://clapat.ro/themes/grenada-wordpress/grenada_portfolio/sonya/Carouselhttp://clapat.ro/themes/grenada-wordpress/grenada_portfolio/kitchen-options/Collagehttp://clapat.ro/themes/grenad ... Derek Green Broken StylesClosed   Bario - Showcase Portfolio WordPress Theme   Updated May 21, 2019 at 5:56am   6 Most recent comment from Support Team:Hi Derek, you need to update your raw html element containing the WpBakery inline styles.https://d.pr/free/v/QAtzIx Barcheti ​WP Multilang pluginClosed   Updated May 20, 2019 at 2:38pm   4 Most recent comment from Support Team:Hi, no, apparently you need to create a config file wpm-config.json I quote from here: https://wordpress.org/plugins/wp-multilang/ "Manage translation settings via json. Add in the root of your theme ... Panayiotis Terzis Text placementClosed   Holver - Minimal Portfolio WordPress Theme   Updated May 18, 2019 at 4:41pm   3 Most recent comment from Panayiotis Terzis:hello-I figured this out in the meantime, but again I am truly disappointed in the theme and the lack of support you offer. You should not be advertising any assistance if you refuse to actually provi ...