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Public Tickets

Hanson Cannot install themeClosed   Updated July 24, 2019 at 3:13pm   2 Most recent comment from Support Team:Hello,Make sure the zip file you are trying to install is not the main archive (containing demo data, documentation and the theme)Download the install-able WordPress file or inside the main archive yo ... dustin tomas torres de castro Navigation doesn't work in localClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated July 24, 2019 at 2:31pm   5 Most recent comment from dustin tomas torres de castro:Ok, Thanks. Paul Mobile MenClosed   Wizzaro   Updated July 24, 2019 at 9:10am   5 Most recent comment from Paul:Thank you - worked perfectly. Aaron Bains USing the themeClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated July 23, 2019 at 5:40am   4 Most recent comment from Support Team:Hello Aaron,For each page you can set the background color of the page (this will affect the foreground color)https://d.pr/free/i/lPkvVNand in customizer -> general settings you have 'Enable Full ... Ash D couple of small changesClosed   Newave - Wordpress Responsive One Page Parallax   Updated July 22, 2019 at 5:34pm   5 Most recent comment from Support Team:Hi Ash,I thought that we expressed clearly that you need to extend your support period. We did quite a few customization for you and support work in 25 tickets you opened so far (not counting this one ... Mladena Ristic Menu item link to another page sectionClosed   Updated July 22, 2019 at 9:46am   12 Most recent comment from Mladena Ristic:Not quite, but I'll see with my client JOSE Problem with JSClosed   Updated July 22, 2019 at 6:40am   18 Most recent comment from Support Team:Hi Jose, good to hear that. Marvin Background Music BugClosed   Satelite WordPress Theme   Updated July 22, 2019 at 6:17am   24 Most recent comment from Support Team:Hello Marvin,As I mentioned but the last two points are out of scope. You would have to accept the changes as they are - we can make them free of charge, not a problem. Nic Drop-down menuClosed   Nerduck - Minimal and Creative Portfolio Theme   Updated July 18, 2019 at 5:09pm   2 Most recent comment from Support Team:Hello Nic,this is a part of the flexnav menu used in Nerduckhttp://www.jque.re/plugins/version3/flexnav/index.htmlNot sure if it has this option of opening submenus on click Nic Slider errorClosed   Nerduck - Minimal and Creative Portfolio Theme   Updated July 18, 2019 at 12:43pm   2 Most recent comment from Nic:Sorry, please ignore. I found a solution by using revolution slider instead.Thanks Markus Header OverlayClosed   Wizzaro   Updated July 17, 2019 at 4:45pm   2 Most recent comment from Support Team:Hi,try adding#hero-bg-image {    opacity: 1;}in customizer -> additional CSS if we are talking about hero image Zach Burgett How to Hyperlink Hero Caption TitleClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated July 16, 2019 at 9:38am   2 Most recent comment from Support Team:Hi Zach,the difficulty is that the hero title is being displayed bot in the fullscreen sliders or portfolio grids and the individual page. Also hero title in fullscreen sliders are already linking to ... Mladena Ristic External captionClosed   Updated July 16, 2019 at 7:44am   5 Most recent comment from Mladena Ristic:Thank youu Mladena Ristic Menu link sectionClosed   Updated July 15, 2019 at 4:32pm   2 Most recent comment from Support Team:Hi Mladena,you can add the anchor link (http://mysiteurl/mypage#anchorlink) as custom menu link but then you lose the AJAX affect on that page. Christopher Whitlatch Portfolio items not loadingClosed   Satelite WordPress Theme   Updated July 15, 2019 at 4:28pm   3 Most recent comment from Christopher Whitlatch:Thank you. That worked.