Okay

Public Tickets

Julien Brault-Chénier This is not an issue but a requestClosed   Satelite WordPress Theme   Updated December 10, 2019 at 5:19pm   2 Most recent comment from Support Team:Hello Julien,the large carousel is implemented in carousel-page.php and initialised in /js/scripts.js, function LargeShowcaseCarousel() Rhys Hero Videos not showing up on portfolio item pageClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated December 8, 2019 at 4:33pm   2 Most recent comment from Support Team:Hi there,both portfolio items play alright on my machine (the videos in hero section), could it be a matter of network speed? Bianca Remove word from URLClosed   Cubez - Creative WordPress Showcase Portfolio Theme   Updated December 7, 2019 at 3:58pm   2 Most recent comment from Support Team:Hello Bianca,You can go to theme options -> portfolio options to change the custom slug. Just enter your own and after saving the changes go to Settings -> Permalinks and press 'Save' to re ... Jesusweb1 How do I change the link in the portfolio pages! They say permanent links but do not explain how it is doneClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated December 7, 2019 at 3:52pm   2 Most recent comment from Support Team:Hi,if you want to change/remove 'hervin_portfolio' from the portfolio items urls:You can go to customizer -> portfolio settings to change the custom slug. Just enter your own and after savin ... Matthew Isbrecht Warnings displayed on front pageClosed   Newave - Wordpress Responsive One Page Parallax   Updated December 6, 2019 at 7:01pm   3 Most recent comment from Matthew Isbrecht:Thank you, I was able to get the header warning removed, but I'm not planning on using the twitter section so I removed it. All is well now, this ticket can be closed.  Lennard Wenzel NofollowClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated December 6, 2019 at 3:45am   4 Most recent comment from Support Team:Hi Lennard , plz post it here in a private comment, it's safe. Fred Grenada Gutenberg BlocksClosed   Updated December 5, 2019 at 8:05am   3 Most recent comment from Fred:Hi,It solved the problem !Thank you very much Clapat Support ! Boyang CSS MistakeClosed   Satelite WordPress Theme   Updated December 2, 2019 at 6:24pm   2 Most recent comment from Support Team:Hi there, make sure you are setting the menu as Primary Menu in Appearance -> Menus(the check box Primary Menu at the bottom of the current menu) Joseph Satelite Gutenberg Blocks PluginClosed   Satelite WordPress Theme   Updated November 29, 2019 at 6:26am   6 Most recent comment from Support Team:Hello Joseph,I think the process of updating the theme should be more transparent to the users. Some clarifications- the 'theme needs an update' notification in admin -> themes dashboard is ... Panagiotis New Wave ThemeClosed   Newave - Wordpress Responsive One Page Parallax   Updated November 28, 2019 at 6:55pm   2 Most recent comment from Support Team:Hello,1. try adding                                                                                                                        ... todor.kakachev Munio page loading speedClosed   Munio - Creative Portfolio Theme   Updated November 28, 2019 at 5:32pm   8 Most recent comment from Support Team:Hi there, problem solved, modified only  /js/scripts.js file plz hard refresh the page Ctrl+F5 Elias Torres Arroyo blank load portfolio editorClosed   Updated November 27, 2019 at 5:47pm   5 Most recent comment from Support Team:Hello Elias,the main issue is that when you load pages via ajax the target content is loaded inside the original page container so it will keep the original background color. Disabling AJAX in theme o ... Francesco Change fontClosed   Munio - Creative Portfolio Theme   Updated November 27, 2019 at 5:38pm   4 Most recent comment from Support Team:Hi, I think you should enqueue your fonts inside youser second function with /* Translators: If there are characters in your language that are not supported by chosen font(s), translate this to ' ... forceWERK Bug: "Classic" block after reload > Invalid ContentClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated November 27, 2019 at 5:29pm   4 Most recent comment from Support Team:hmm, good to know indeed Vadim Eggi Remove lineClosed   Updated November 27, 2019 at 4:43pm   3 Most recent comment from Vadim Eggi:Many thanks!