Public Tickets
Fred
Grenada Gutenberg BlocksClosed
Updated December 5, 2019 at 8:05am
3
Most recent comment from Fred:Hi,It solved the problem !Thank you very much Clapat Support !
Boyang
CSS MistakeClosed
Satelite WordPress Theme
Updated December 2, 2019 at 6:24pm
2
Most recent comment from Support Team:Hi there, make sure you are setting the menu as Primary Menu in Appearance -> Menus(the check box Primary Menu at the bottom of the current menu)
Joseph
Satelite Gutenberg Blocks PluginClosed
Satelite WordPress Theme
Updated November 29, 2019 at 6:26am
6
Most recent comment from Support Team:Hello Joseph,I think the process of updating the theme should be more transparent to the users. Some clarifications- the 'theme needs an update' notification in admin -> themes dashboard is ...
Panagiotis
New Wave ThemeClosed
Newave - Wordpress Responsive One Page Parallax
Updated November 28, 2019 at 6:55pm
2
Most recent comment from Support Team:Hello,1. try adding ...
todor.kakachev
Munio page loading speedClosed
Munio - Creative Portfolio Theme
Updated November 28, 2019 at 5:32pm
8
Most recent comment from Support Team:Hi there,
problem solved, modified only /js/scripts.js file plz hard refresh the page Ctrl+F5
Elias Torres Arroyo
blank load portfolio editorClosed
Updated November 27, 2019 at 5:47pm
5
Most recent comment from Support Team:Hello Elias,the main issue is that when you load pages via ajax the target content is loaded inside the original page container so it will keep the original background color. Disabling AJAX in theme o ...
Francesco
Change fontClosed
Munio - Creative Portfolio Theme
Updated November 27, 2019 at 5:38pm
4
Most recent comment from Support Team:Hi,
I think you should enqueue your fonts inside youser second function with
/* Translators: If there are characters in your language that are not supported by chosen font(s), translate this to ' ...
forceWERK
Bug: "Classic" block after reload > Invalid ContentClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated November 27, 2019 at 5:29pm
4
Most recent comment from Support Team:hmm, good to know indeed
Vadim Eggi
Remove lineClosed
Updated November 27, 2019 at 4:43pm
3
Most recent comment from Vadim Eggi:Many thanks!
Damian
Embed an external websiteClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated November 27, 2019 at 4:29pm
6
Most recent comment from Support Team:Hi Damian,that's a good question but a though one The magic cursor simply does not see the external frame as part of the page
Francesco
Change loading and cursor iconClosed
Munio - Creative Portfolio Theme
Updated November 27, 2019 at 8:56am
5
Most recent comment from Francesco:Thanks!
Velichka Takeva
Munio on mobileClosed
Munio - Creative Portfolio Theme
Updated November 25, 2019 at 8:32am
2
Most recent comment from Support Team:Hello,I tried navigating on mobile (Samsung Android device) and photos are all there - both on main / home slider and inner portfolio pages content. What could be the problem, can you give us more det ...
abdullah
style page portfiloClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated November 22, 2019 at 6:56am
6
Most recent comment from Support Team:We approved your refund request. You need to uninstall the theme from your site. Do it as soon as possible. We will follow if you comply. Otherwise you will be reported to envato for illegal use of ...
Federico Moretto
PHP versionClosed
Updated November 21, 2019 at 4:59pm
2
Most recent comment from Support Team:You should not have any issues, but if you have any problems let us know.
Abdul Qayyum
Google Maps not updatingClosed
Satelite WordPress Theme
Updated November 21, 2019 at 4:38pm
2
Most recent comment from Support Team:If I visit the page url you have sent I get a maintenance mode page.Make sure the Geocoding API is also authorized for this API key (you can also open the browser console and check for any error messa ...