Public Tickets
Nikolay
MenuClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated September 13, 2019 at 4:01pm
8
Most recent comment from Nikolay:hello yes you can close this ticket.
Josh Sellars
Change Slider Items and backgroundsClosed
Updated September 13, 2019 at 9:31am
2
Most recent comment from Support Team:Hello Josh,You need to edit each of the portfolio items and then change the titles, subtitles and background images in portfolio item options (hero image, hero caption title & subtitle):https://d.pr/f ...
Tobias
Disable portfolio navigation at bottom of pageClosed
Updated September 12, 2019 at 5:23pm
2
Most recent comment from Support Team:Hi Tobias,try adding#project-nav { display: none;}in customizer -> additional CSS
Guillermo
Reload class in ajax transitionClosed
Tetriz - Creative Portfolio WordPress Theme
Updated September 12, 2019 at 5:20pm
2
Most recent comment from Support Team:Hi Guillermo,that's correct and it's because the AJAX page transitions does not load the target page it loads the target container inside the element of the current page.With this approach ...
Lawrence Meulenhoff
View case buttonClosed
Satelite WordPress Theme
Updated September 12, 2019 at 5:14pm
4
Most recent comment from Support Team:That's great! we are closing this ticket then.
Ariane Cosso
RefundClosed
Updated September 12, 2019 at 4:51pm
2
Most recent comment from Support Team:Hello Ariane,plz submit a refund request to envato and quote this ticket number in the comment - after we receive it we can approve it (if as you said you are within the 14 days of your purchase).
Giulio Crealia
404 error Url Back and ForwardClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated September 12, 2019 at 4:25pm
3
Most recent comment from Support Team:Hello Giulio,Plz contact the author directly regarding the HTML template you bought.
https://themeforest.net/user/clapat
This support forum is dedicated only to WordPress themes and we lack the exper ...
Harry King
Google Map not workingClosed
Satelite WordPress Theme
Updated September 12, 2019 at 4:22pm
2
Most recent comment from Support Team:Hello Harry,You need a Google Maps API key that you paste in customizer -> map settings -> google maps api keyfor this key you need to enable Maps Javascript API, Geocoding and geolocating APIs in it ...
melvin
Live DemoClosed
Wizzaro
Updated September 5, 2019 at 7:52pm
2
Most recent comment from Support Team:hello Melvin it is possible send is wp admin access and we will take care of it. But you have to wait until after 12th of September when our support theme returns from vacation.
Alex
Google mapsClosed
Squares - Interactive Design Agency Portfolio Wordpress
Updated September 3, 2019 at 7:19am
2
Most recent comment from Support Team:Hi Alex,
Most definitely. You must provide your own Google Maps API key in theme options and then the map will function correctly.https://d.pr/free/i/p00PYg
Isabel Contín
Quality of imagesClosed
Satelite WordPress Theme
Updated September 2, 2019 at 6:02pm
2
Most recent comment from Support Team:Hi,Removing the black overlay from the bottom of the image, please add this in Customizer > Aditional CSS:#hero-bg-image::after {display:none;}Our hero image has mouse movement effect which scale the ...
Lennard Wenzel
How do I remove "+ All Projects"Closed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated September 2, 2019 at 5:53pm
3
Most recent comment from Lennard Wenzel:Thank you! :)
Ricardo Roberts
Showcase Slider SettingsClosed
Soho - The Ultimate Portfolio WordPress Theme
Updated August 31, 2019 at 3:28pm
3
Most recent comment from Ricardo Roberts:Great, thank you so much for the superfast reply! You guys are awesome.
Julian
Unable to upload hero images in the portfolio sectionClosed
Updated August 30, 2019 at 2:58pm
5
Most recent comment from Julian:Thank you!
Dan Gregory
Full width video from youtubeClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated August 29, 2019 at 6:37pm
5
Most recent comment from Dan Gregory:Great this works !