Okay
  Public Ticket #2343788
child theme
Closed

Comments

  • Hayden Skaggs started the conversation

    When purchasing this theme it said it was "child theme ready" however, no child theme downloaded to my wordpress. I searched through all of the files that were given to me and also checked the other tickets to see if this was a reoccuring issue.

  •  1,814
    Support replied

    Hello Hayden,

    we can install the child theme if you can provide wp admin access. or we can attach it here, whatever you prefer

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Hayden Skaggs replied

    attaching it would be great thank you!

  •  1,814
    Support replied

    Hello Hayden,

    Attached you can find the child theme (archived)

    Plz install it, try it and let us know.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Hayden Skaggs replied

    Hi! I downloaded the child theme attached and now I seem to be running into some problems. I think something may be missing from the CSS? I've attached an image explaining some of the issues but mainly it's the spacing of the menu and the bottom navigation being misaligned that's the problem. 

  •  1,814
    Support replied

    Send us wp admin access in private comment plz if possible so we can check

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Frank replied

    This is a very nice theme. But after installing your child-theme files in WP i get exactly the same error as Hayden shows in his screenshot. Main-navigation in the header and progress circle in the footer are with wrong css.  

    Could you please update the fixed child-files? 

    Thank you very much. 

  •  1,814
    Support replied

    Hey guys,

    sorry about this by mistake I uploaded a wrong version. Can you plz try this one (attached)

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Frank replied

    ... this works now. Problem solved.

    Thank you for the quick solution!

  •   Hayden Skaggs replied privately
  •   Support replied privately