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Public Tickets

Shawn Fix overlapping text on Mobile Navigation near footerClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated October 16, 2019 at 11:26am   3 Most recent comment from Support Team:Got back from our designer: the difficulty is that titles and subtitles have absolute positioning, changing the position of subtitle will drastically affect the slider.try reducing the titles and subt ... Kit Cheung Hyperlink doesn't automatically add class="link"Closed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated October 9, 2019 at 2:41pm   6 Most recent comment from Support Team:Hi Kit, I think best is to create custom gutenberg block you can follow the code (and add the code there) in wp-contentpluginshervin-gutenberg-blocksblocksblocks.jsthat's the best solution I can ... Scott Kowalski theme_options_demo.txt won't uploadClosed   Updated October 9, 2019 at 1:32pm   4 Most recent comment from Support Team:Hi, so I imported only the missing portfolio demo items and assigned Split Slider as front page. WN Captions AlignmentClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated October 7, 2019 at 5:17am   4 Most recent comment from Support Team:Hi,1. you need to send us your site url and specify which titles exactly. you may need to decrease the line height of the title2. you can try adding in customizer -> additional CSS#burger-wrapper{  � ... Niklas Creative portfolio category filterClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated October 3, 2019 at 3:50pm   2 Most recent comment from Support Team:Hi Niklas,If I get your question right:- you can display the portfolio category page in the grid masonry format with a specific url, for examplehttp://clapat.ro/themes/hervin-wordpress/portfolio_categ ... Israel Website Mobile optimizationClosed   Updated October 3, 2019 at 10:10am   4 Most recent comment from Support Team:Hi Israel,That would require a custom work in my opinion using wp_is_mobile function to assign different hero images for mobile deviceshttps://codex.wordpress.org/Function_Reference/wp_is_mobileor yo ... Rhys Demo dataClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated October 2, 2019 at 2:53am   13 Most recent comment from Rhys:OK Fixed :D LEONCE Pictures ratioClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated October 1, 2019 at 3:47pm   3 Most recent comment from LEONCE:Hello,You're omnipotent!that's right it was one of them which caused this.Thank you very much ! Owen Home page slider + colour optionsClosed   Updated October 1, 2019 at 9:50am   6 Most recent comment from Support Team:Ok Owen, we are closing this ticket and we respond to your other ticket you have opened. DrDoll Just Installed The Theme SSL issue + MobileClosed   Satelite WordPress Theme   Updated October 1, 2019 at 7:45am   5 Most recent comment from Support Team:Hi,the reason you have the icon you mentioned (site is not fully secured) is because some images are delivered via http:https://d.pr/free/i/4AYD1wto add comments to portfolio page follow the model fro ... Kirill WooCommerceClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated September 24, 2019 at 1:29pm   2 Most recent comment from Support Team:Hello Kirill,We have not tested or integrated the theme with woocommerce, so I cannot be too much of help here.  Nino theme installationClosed   Satelite WordPress Theme   Updated September 23, 2019 at 4:32pm   2 Most recent comment from Support Team:Hi, sorry, so you bought Satelite and you want to switch to Grenada? Rudolph Troncone Adding another galleryClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated September 18, 2019 at 3:27pm   2 Most recent comment from Support Team:Hi Rudolph,We need to make some modifications to the Hervin Functionality Plugin and /js/scripts.js so we need access to Appearance -> Editor so we modify some files.So when you have it online somewhe ... Jeffry Ramirez Mobile Site is offClosed   Satelite WordPress Theme   Updated September 16, 2019 at 2:52pm   4 Most recent comment from Support Team:Hi Jeffry have you try using class full ?http://clapat.ro/themes/satelite/documentation/creating-content.html#css-classes LEONCE Loading problemsClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated September 14, 2019 at 3:38pm   3 Most recent comment from LEONCE:Hello,Thank you so much for your quick reply and all the hard work :)