Public Tickets
Laurent Ades
Portfolio Grid Thumbnails DimensionClosed
Newave - Wordpress Responsive One Page Parallax
Updated June 10, 2019 at 4:38pm
2
Most recent comment from Support Team:Hi Laurent,If you open /js/scripts.js you will find a function called MasonryPortfolio() there you will see that injQuery(window).on( 'resize', function () {...}the dimensions of the portfol ...
Sharkster
Icon for Opening HoursClosed
Updated June 8, 2019 at 3:21pm
2
Most recent comment from Support Team:Hi there,
try fa-fa-clock-o
https://fontawesome.com/v4.7.0/icon/clock-oOr do you mean to show it in the social networks list?
Loic Paillard
URGENT! Button missing on Safari mobile browserClosed
Satelite WordPress Theme
Updated June 7, 2019 at 4:44pm
2
Most recent comment from Support Team:Try to uninstall the pagespeed plugin and test again
Afirma
General - change positionClosed
Updated June 6, 2019 at 6:56pm
5
Most recent comment from Support Team:Hello,try adding#show-filters { float: right;}in customizer -> additional CSS
Monica Danquah
InstallationClosed
Berger - WordPress Creative Agency Portfolio Theme
Updated June 6, 2019 at 6:45pm
6
Most recent comment from Support Team:You can ask a refund for the HTML template quoting this ticket number as reference if you are within 14 days since the day you purchased it.
Basilio
Polylang plugin integration errorClosed
Satelite WordPress Theme
Updated June 6, 2019 at 11:37am
5
Most recent comment from Basilio:sorry, problem is solved
Raj Potula
Change order of the Portfolio in Full sliderClosed
Satelite WordPress Theme
Updated June 5, 2019 at 6:42pm
2
Most recent comment from Raj Potula:Never mind, found it. Installed a order change plugin (Post Types Order) as you suggested in another post! Thanks a lot for the great theme! :)
Loic Paillard
Differents carousselClosed
Satelite WordPress Theme
Updated June 5, 2019 at 4:57pm
5
Most recent comment from Support Team:Hi Loic,Our minimum rate is 40 EU, so this kind of work fits the minimum rate (less than 1hr)if you are interested plz send us the FTP access and WP admin access
Loic Paillard
Different menu for mobile devicesClosed
Satelite WordPress Theme
Updated June 4, 2019 at 1:41pm
2
Most recent comment from Support Team:Hello,perhaps you can try this?https://www.wpstud.io/show-different-homepage-mobile-devices/
Igor
Custom order and featuresClosed
Satelite WordPress Theme
Updated June 4, 2019 at 12:41pm
2
Most recent comment from Support Team:Hi Igor,Send us plz a detailed list with the custom work you want in a private comment and we will get back to you with our feedback and with a quote (and if it's possible to do them)
AMZFREEDOMS jeremie
PROBLEM THEME DOESNT WORKClosed
Updated May 29, 2019 at 9:08am
2
Most recent comment from Support Team:Hi there,Plz try first the following two things:
- see if the images work okay if you disable AJAX in appearance -> theme options -> general options.
or
- use the child theme we provide in the main ar ...
Michael
WP Bakery BuilderClosed
Updated May 28, 2019 at 3:05pm
7
Most recent comment from Support Team:Right, try to remove both theme and plugin first.
Artur Skotnik
Visual Composer is not working correctlyClosed
Berger - WordPress Creative Agency Portfolio Theme
Updated May 27, 2019 at 6:34pm
5
Most recent comment from Artur Skotnik:Thanks guys!Great! Works fine as far as i can see. :-)Nice support as always!Regards,Artur
Jordan Stewart
Adding overlay to video backgroundsClosed
Newave - Wordpress Responsive One Page Parallax
Updated May 27, 2019 at 4:59am
9
Most recent comment from Support Team:Hi Jordan, no I don't have a WordPress account and I actually need access to try to tweak the background.
Bryan
Need reply to issue after 4 days of waiting for help.Closed
Satelite WordPress Theme
Updated May 26, 2019 at 10:35pm
2
Most recent comment from Bryan:Purchase code: 1fb1f9e4-376b-477c-9446-ab96964ce185I also need to know how to enlarge the logo, it's very small and I tried to load it as 400x400 but it's not working.Can you please answer ...