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Public Tickets

Ed Pfromer collage bulk addClosed   Satelite WordPress Theme   Updated April 22, 2019 at 2:52pm   2 Most recent comment from Support Team:Hello Ed,Unfortunately no, in the current implementation. It's a good idea we may implement it in the feature. KBock Child css tweaksClosed   Updated April 22, 2019 at 2:40pm   2 Most recent comment from Support Team:Hi therewe value your appreciation, first of all.It is not recommended to either modify the theme's file directly or duplicate parent's files.What you can do is add your changes in child the ... Jonathan Wingrove Defining portfolio itemsClosed   Satelite WordPress Theme   Updated April 19, 2019 at 2:46pm   4 Most recent comment from Support Team:OK, closing this for now. Yunus Karahan New Portfolio not showingClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 17, 2019 at 2:55pm   5 Most recent comment from Yunus Karahan:I followed the video on this post and It's now working.https://clapat.ticksy.com//ticket/1747275/ michael music background autoplay issueClosed   Satelite WordPress Theme   Updated April 16, 2019 at 6:49pm   2 Most recent comment from Support Team:Hi Michael,the audio background plays fine.It looks like the background music is sometimes off due to chrome policy for autoplay: https://developers.google.com/web/updates/2017/09/autoplay-policy-cha ... Click Theme EditingClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 15, 2019 at 9:29pm   2 Most recent comment from Support Team:Hi there,Our demo runs on WordPress 5.1.1 and we have no problems editing the pages.https://d.pr/free/i/0I9ADyhttps://d.pr/free/i/AFmOIACan you detail the problems you are having and provide wp admin ... Darby Grenada - slider height and bugClosed   Updated April 15, 2019 at 8:06pm   2 Most recent comment from Support Team:Hello Darby,could you upgrade Grenada to the latest? 2.3How do I upgrade the theme? Will I lose all my changes? Andrea Voudouris Video QualityClosed   Updated April 15, 2019 at 8:00pm   2 Most recent comment from Support Team:Hi Andrea,looks good on our monitors. Can you send us screenshots from your screen / device? Boris Wenzel Standard sizeClosed   Satelite WordPress Theme   Updated April 13, 2019 at 4:21pm   2 Most recent comment from Support Team:Boris, this is a general guideline. of curse you can use different sizes to maintain the original aspect ration in the context of the current viewport: My fullscreen parallax image is not responsive a ... Alessandro header bgClosed   Andra - Photography Portfolio WordPress Ajax Theme   Updated April 13, 2019 at 1:35pm   4 Most recent comment from Support Team:HiWhy is the header transparency still there?https://d.pr/free/i/7tW9HXYou need to delete it from style.css pat Maps API KeyClosed   Satelite WordPress Theme   Updated April 13, 2019 at 1:15pm   7 Most recent comment from Support Team:Yes, I was able to see the error console:Geocoding Service: This API project is not authorized to use this API.  For more information on authentication and Google Maps JavaScript API services please ... pat Change Hero Caption Title fontClosed   Satelite WordPress Theme   Updated April 11, 2019 at 2:46pm   5 Most recent comment from pat:Many thanks! All good and works fine ;) Darby Grenada homepageClosed   Updated April 11, 2019 at 2:05pm   2 Most recent comment from Support Team:Hi Darby,We recommend switching to Satelite if you feel that the theme would serve you better.Of course, all the images and content would not be lost. You have to redo the options and part of the cont ... webfotografica Changing Icons on Icon ServiceClosed   Aruba - Minimal Ajax WordPress Portfolio Theme   Updated April 11, 2019 at 12:35pm   4 Most recent comment from Support Team:It works I changed fa fa-trophy with fa fa-globe:http://www.fgfotografica.it/You need to use the icon class namehttps://fontawesome.com/v4.7.0/icons/ Lwazi Sijaji Uploading contentClosed   Satelite WordPress Theme   Updated April 11, 2019 at 12:30pm   4 Most recent comment from Support Team:Hi,We used Gutenberg page builder for the About page (and the Satelite blocks available in the editor)In the Contact page we have a Contact Form 7 form and the code we used for that can be found in th ...