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Public Tickets

Ariane Cosso RefundClosed   Updated September 12, 2019 at 4:51pm   2 Most recent comment from Support Team:Hello Ariane,plz submit a refund request to envato and quote this ticket number in the comment - after we receive it we can approve it (if as you said you are within the 14 days of your purchase). Giulio Crealia 404 error Url Back and ForwardClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated September 12, 2019 at 4:25pm   3 Most recent comment from Support Team:Hello Giulio,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the exper ... Harry King Google Map not workingClosed   Satelite WordPress Theme   Updated September 12, 2019 at 4:22pm   2 Most recent comment from Support Team:Hello Harry,You need a Google Maps API key that you paste in customizer -> map settings -> google maps api keyfor this key you need to enable Maps Javascript API, Geocoding and geolocating APIs in it ... melvin Live DemoClosed   Wizzaro   Updated September 5, 2019 at 7:52pm   2 Most recent comment from Support Team:hello Melvin it is possible send is wp admin access and we will take care of it. But you have to wait until after 12th of September when our support theme returns from vacation. Alex Google mapsClosed   Squares - Interactive Design Agency Portfolio Wordpress   Updated September 3, 2019 at 7:19am   2 Most recent comment from Support Team:Hi Alex, Most definitely. You must provide your own Google Maps API key in theme options and then the map will function correctly.https://d.pr/free/i/p00PYg Isabel Contín Quality of imagesClosed   Satelite WordPress Theme   Updated September 2, 2019 at 6:02pm   2 Most recent comment from Support Team:Hi,Removing the black overlay from the bottom of the image, please add this in Customizer > Aditional CSS:#hero-bg-image::after {display:none;}Our hero image has mouse movement effect which scale the ... Lennard Wenzel How do I remove "+ All Projects"Closed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated September 2, 2019 at 5:53pm   3 Most recent comment from Lennard Wenzel:Thank you! :) Ricardo Roberts Showcase Slider SettingsClosed   Soho - The Ultimate Portfolio WordPress Theme   Updated August 31, 2019 at 3:28pm   3 Most recent comment from Ricardo Roberts:Great, thank you so much for the superfast reply! You guys are awesome.  Julian Unable to upload hero images in the portfolio sectionClosed   Updated August 30, 2019 at 2:58pm   5 Most recent comment from Julian:Thank you! Dan Gregory Full width video from youtubeClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated August 29, 2019 at 6:37pm   5 Most recent comment from Dan Gregory:Great this works ! Dan Gregory Category subhead on home pages and MenuClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated August 29, 2019 at 5:38am   2 Most recent comment from Support Team:Hello Dan,The easiest is to increase the Case Study fonts with.hero-subtitle {    font-size: 14px;    font-weight: 600;    line-height: 20px;}in customizer -> additional CSS. These are the font ... Dan Gregory Social media icons instead of InitialsClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated August 28, 2019 at 10:28am   5 Most recent comment from Dan Gregory:Superb. Thank you xz the image heightClosed   Updated August 27, 2019 at 5:25pm   2 Most recent comment from Support Team:If I go to the link you provided I get this:https://d.pr/free/i/3I4MDq xz change the background colorClosed   Updated August 27, 2019 at 5:20pm   2 Most recent comment from Support Team:In page options you have light or dark backgrounds. To change to different colors just open /js/scripts.js and at line 388 you will findif ($("#page-content").hasClass("light-content")) { $("main, nav ... Guy Commerce ImplementationsClosed   Wizzaro   Updated August 27, 2019 at 3:09pm   3 Most recent comment from Guy:Ah.. Thank you for the advice! Was not considering WooCommerce since I'm using an HTML template; however, I continue exploring options.