Okay
  Public Ticket #2294455
The music, Click and Hold and Music on
Closed

Comments

  • Milanga Sam started the conversation

    01. I cannot see the Turn Up the Volume icon at the beginning of the screen, How  do I fix it ?

    02. Click and Hold function seems lost after I edit the theme. How do I fix it ?

    03. I need to place the Music On button and the same music that plays in the theme. 


    That would be all. Thanks

  •  1,823
    Support replied

    I can see the Music is on on your website you need to enable it by pasting the music URL in customizer -> Background Music Settings

    The Click - and - Hold. You need to enable it Showcase page options AND disable AJAX page transitions in customizer -> general settings

    https://i.imgur.com/3eLPRsz.png

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Milanga Sam replied

    Everything is fixed and smooth, Loving it. Thank you very much.  Just need 1 thing.

    I turned off the 

    "Enable PreloaderEnable preloader mask while the page is loading." 

    option because the music was playing from the start when I click a new page and I dont want the preloader for every page. its annoying. 

    Now the preloader is lost at the start (when I visit the site)

    I want to keep the preloader only at the beginning of the site.

    I hope you can help me. Thanks

  •  1,823
    Support replied

    Hello,

    try this: enable the preloader and enable AJAX page transitions in customizer -> general settings

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Milanga Sam replied

    Wow, it works. Are you a wizard ^_^ Thank you very much.

  •  1,823
    Support replied

    If you like our theme and our services in general plz don't forget to rate it, we appreciate it.

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy