Public Tickets
Dustin Ellison
SiteOrigin Page Builder PluginClosed
Newave - Wordpress Responsive One Page Parallax
Updated February 5, 2019 at 4:12am
4
Most recent comment from Dustin Ellison:Ok, will try out the shortcodes. Thanks for the quick reply!Dustin
Mike Reyes
Scrolling when embedding videoClosed
Updated February 4, 2019 at 10:03pm
2
Most recent comment from Support Team:Hi Mike,can we get more details there is no problem with scrolling in my browser:https://d.pr/free/v/mi4TZxyou can disable the 'circled' mouse cursor with:#magic-cursor { display: none;}in custom ...
May Chung
Holver HeaderClosed
ClaPat - Creative Masonry Blog WordPress
Updated February 2, 2019 at 4:33pm
2
Most recent comment from Support Team:Hi May,Can you provide wp admin access in a private comment so we can have a look?
Fredrik
Content created in Page Builder not showing upClosed
Nerduck - Minimal and Creative Portfolio Theme
Updated February 1, 2019 at 9:37pm
9
Most recent comment from Fredrik:Alright, that gives me something to play around with. Thanks mate, you've been very helpful!
Greg
Video not autoplayingClosed
Updated February 1, 2019 at 9:18pm
8
Most recent comment from Support Team:No, this was actually a bug when ajax is disabled - thanks for pointing this to us. It will be included in our next update. The file we modified is /js/scripts.js
Bernhard Gratzl
show only specific category in showcaseClosed
Wizzaro
Updated February 1, 2019 at 6:52pm
5
Most recent comment from Bernhard Gratzl:oh wow its that eays haha... thought this i just a hint for developer...thanks for your help i got everything running!
thomas
Portfolio SlowClosed
Newave - Wordpress Responsive One Page Parallax
Updated February 1, 2019 at 2:13pm
7
Most recent comment from thomas:Thank you Thank you Thank you
Greg
Home Link on menuClosed
Updated February 1, 2019 at 12:34pm
3
Most recent comment from Greg:Thank you so much :)
Alexandr Strnad
Child themeClosed
Aruba - Minimal Ajax WordPress Portfolio Theme
Updated January 31, 2019 at 11:44pm
2
Most recent comment from Support Team:Hello Alex,Here it is, attached.
Saad Ali
update wpbakeryClosed
Updated January 30, 2019 at 10:08pm
2
Most recent comment from Support Team:Hi there,I see only a coming soon page. What happened? The latest version of the theme (2.1)is shipped with the latest WPBakery version (5.6)The Wp Bakery Page Builder (formerly known as Visual Compo ...
Mike L
clapat-iconClosed
Updated January 30, 2019 at 10:06pm
2
Most recent comment from Support Team:Hello Mike,
if you are referring to the shortcode elements using clapat-icon you must specify the fontawesome class of the icon in the 'icon' attribute of the shortcode.
For example 'fa-fa-cogs'
htt ...
Mohamed
Hero Image not UploadingClosed
Updated January 30, 2019 at 5:14pm
6
Most recent comment from Support Team:Hi Mohamed,can you check now? I modified Grenada Functionality Plugin only.
Graham Humphrys
MigrationClosed
Aruba - Minimal Ajax WordPress Portfolio Theme
Updated January 30, 2019 at 3:32pm
2
Most recent comment from Support Team:Hello Graham,Can we get access to the Www.allinghams.com backend so we can have a look? Use a private comment for that.
Sean Ross
Updating Theme to Latest versionClosed
Updated January 30, 2019 at 2:50pm
9
Most recent comment from Support Team:Hello Sean,This is the relation between cropping, image's aspect ratio and current viewport:My fullscreen parallax image is not responsive and does not scale well
Dobrin Draganov
Translating problem for the main Slider RevolutionClosed
Newave - Wordpress Responsive One Page Parallax
Updated January 28, 2019 at 2:12pm
2
Most recent comment from Support Team:Hello Dobrin,This is an article from WPML about translating the Rev Slider:https://wpml.org/documentation/plugins-compatibility/creating-multilingual-sliders-with-revolution-slider-and-wpml/