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  Public Ticket #2129371
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  • Joseph started the conversation

    Sending us code is not helping resolve our issues. It was our understanding that someone on the team at ClaPat Studio would help us with several issues by allowing us to hire someone at ClaPat Studio to help us. It's been weeks now and we have been left stranded with this theme. We continue to have problems with the Satelite Theme. Now on the Services page after the Brand Awareness Blog Post is selected and you go down to the end of the page the Next page link is missing. We are really struggling to make this theme to work. We have tried for almost five weeks to get this to work and it seems every day there is a problems. We have submitted so many tickets. We even tried to hire Freelancers and they are having a difficult time working with the theme. Also, we have a technical assistance account with Blue Sky to help but they are very limited. Also, we have been trying to resolve the pagination and next page issue when using the Default Template. 

    We have been trying to do the following:

    Set the Default Template for all Blog Post linked to a Category via a Page 

    Add the pagination from the Blog Template to the Default Template for Pages and Blog Posts 

    Add Next with link to the Category (linked to the Menu list) to all Page and Blog Post. 

    I need to apply the changes to four categories within the menu list: Services, Stories, Celebrities, and News. It is our understanding when we change code for the template, we have to change it from different files used for that template design (CSS, IS, PHP files). 

    For example, the Blog Template under the Page Attributes section for the Blog Post: https://showbizify.com/services/. However, any Blog Post will appear within the Blog Template regardless of category. Now when I change them to the Default Template the pagination is removed however the next page option does remain. However, the Default Template will keep the categories (Blog Post) separate which is what I need.

    Now once on a blog page, I need to apply the pagination again between blog post within the page. So for example for the Stories category, there are three posts so instead of having the Next Partnership In Art, the pagination would appear. Basically, at any point someone is selecting Next it should be to go to another category as listed also in the menu when they see any Blog Post or Page. These changes are important to make the website more streamline and follow a better pattern.

    The Default Template is the only option I can find within the theme to keep the categories separated. So, the simple solution is the place the correct code for the pagination and next page functionality linked to actual pages and not Blog Post within the default template. The pagination is the difference and with the Blog Template structure which will take all 17 posts you saw and place them on that Services Page if I activate them all right now regardless of the categories. That means there will be random blogs all over the place that will appear based on when the blogs were created linked to date and time. The default template is the only option to get the blog post separate by category, but the pagination is missing and the next category (Page) link. WE NEED HELP WITH THIS THEME!


  •  1,823
    Support replied

    Sorry, but I thought we made clear we are not doing custom work for you or anyone else at this point in time.

    Second, I was sending you guidelines about changes to help you. Obviously, you are not happy with that (!)

    Third, you said you are going to hire a freelancer.

    Thank you.

    Clapat Support

    https://www.clapat.com/

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