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Public Tickets

ANDREW FAUX IMAGESClosed   Updated January 24, 2019 at 4:38pm   2 Most recent comment from Support Team:Hello Andrewif you must use woocommerce try disabling AJAX transitions in theme options -> general. Pablo Echeverri Bug adminClosed   Wizzaro   Updated January 23, 2019 at 6:06pm   7 Most recent comment from Support Team:Hello Pablo,Glad it has been worked out. The theme runs with WP 5.0.x however you are not able to use Gutenberg editor in portfolio pages. Maria Image CarrouselClosed   Wizzaro   Updated January 23, 2019 at 3:18pm   23 Most recent comment from Support Team:Ah, ok. Glad it's working now. Sergio Browsers back buttonClosed   ClaPat - Creative Masonry Blog WordPress   Updated January 23, 2019 at 12:27am   11 Most recent comment from Support Team:Thank you Sergio! Rafael UpdateClosed   Updated January 23, 2019 at 12:26am   2 Most recent comment from Support Team:Hello Rafael,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the exper ... Ion Crivenco VR integrationClosed   Updated January 21, 2019 at 5:56pm   11 Most recent comment from Support Team:Hello Ion, In both cases, you must specify links to self-hosted videos not youtube or vimeo links. Abrar JavaScript error - Masonry Post Grid not workingClosed   Updated January 20, 2019 at 5:12pm   2 Most recent comment from Support Team:Hello Abrar,try the following:- disable ajax loading in theme options OR- add an empty masonry post grid in the showcase page (assuming it's your home page) OR- use our portfolio masonry grid (http:// ... Maria Order projects and urlClosed   Wizzaro   Updated January 19, 2019 at 11:07pm   4 Most recent comment from Support Team:Responded to your 'Image Carrousel' ticket Maria Broken PagesClosed   Wizzaro   Updated January 19, 2019 at 11:06pm   10 Most recent comment from Support Team:Hi Maria,Responded to your 'Image Carrousel' ticket Tokunboh Creating form fieldsClosed   Wizzaro   Updated January 19, 2019 at 5:54pm   4 Most recent comment from Support Team:Hello,I realize this is about Wizzard HTML. Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPr ... Francesco Russo Footer on MenuClosed   Cubez - Creative WordPress Showcase Portfolio Theme   Updated January 19, 2019 at 5:21pm   5 Most recent comment from Support Team:We appreciate it! Anthony Harmon Content not loading properlyClosed   Updated January 19, 2019 at 5:13pm   8 Most recent comment from Support Team:Hi Pete, Anthony,reiterating, try one of the following: - disable ajax loading in theme options    or - add an empty VC row in your home page content. Assuming you have a portfolio template as your ... Pete Tetriz portfolio's not honouring WPBakery layoutClosed   Tetriz - Creative Portfolio WordPress Theme   Updated January 19, 2019 at 5:12pm   3 Most recent comment from Support Team:Of course, if you are able to provide wp admin access we can show you how, as an example. Emmanuelle Prevot I can't use WPBakery Visual ComposerClosed   California - A theme for Creatives   Updated January 18, 2019 at 1:35am   12 Most recent comment from Support Team:Hello Emmanuelle,so you have this page setup as parallax grid:http://emmanuelleprevot.fr/portfoliothis will display all the portfolio items defined under admin -> Portfolio and have a Featured image a ... Sean Ross Site is not loading as it did in DemoClosed   Updated January 18, 2019 at 12:22am   4 Most recent comment from Support Team:That's right and great you fixed it.