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Public Tickets

Ju CustomizationClosed   Satelite WordPress Theme   Updated April 8, 2019 at 8:47pm   2 Most recent comment from Support Team:Hello Ju,Do the following:A. open function.php and replace function satelite_span_wordwrap withfunction satelite_span_wordwrap( $param_text_input ){      return $param_text_input; }or B. install ... michael is this theme is compatible with WPML plugin like you pointed?Closed   Satelite WordPress Theme   Updated April 8, 2019 at 8:36pm   7 Most recent comment from Support Team:Hello Michale,first time we are actually hearing about this error, looks like https://wpml.org/forums/topic/too-many-redirects-in-any-browser/https://wpml.org/forums/topic/too-many-redirects-message/ ... Cecilia Sam Pop Up Image with CaptionClosed   Updated April 8, 2019 at 4:25pm   2 Most recent comment from Support Team:Hi Ceciliaa caption for a pop up image element - this is relatively and we ca do this custom work for a fee (20USD)in case you may find it too expensive:/wp-content/plugins/grenada-functionality-plug ... Andrew Zareck Load MoreClosed   Aruba - Minimal Ajax WordPress Portfolio Theme   Updated April 6, 2019 at 2:05pm   2 Most recent comment from Support Team:Hi Andrew,No, we don't have a Load More function but you can use one of the lazy plugins availablehttps://premium.wpmudev.org/blog/6-lazy-load-plugins-to-make-your-wordpress-site-faster/We have n ... adam s Vimeo Usage, WP Bakery IntegrationClosed   Satelite WordPress Theme   Updated April 6, 2019 at 1:57pm   2 Most recent comment from Support Team:Hello Adam,1. You can only use URLs of the self hosted videos in mp4 and webm formats, not vimeo codes or embedded html codes. Vimeo is exposing these URLshttps://help.vimeo.com/hc/en-us/articles/224 ... Kolya Kalinin Get JS error when to try upload new Hero Image for Portfolio ItemClosed   Satelite WordPress Theme   Updated April 4, 2019 at 3:55pm   6 Most recent comment from Support Team:Right, thanks for pointing this to us. Igor XML Demo file errorClosed   Satelite WordPress Theme   Updated April 4, 2019 at 3:20pm   3 Most recent comment from Igor :Hello,Thank you for your quick and useful answer! The problem has solved! emanuele sirtori Add new custom font on TypographyClosed   Aruba - Minimal Ajax WordPress Portfolio Theme   Updated April 3, 2019 at 4:06pm   2 Most recent comment from Support Team:Hi Emanuele,if it's not a google font:How can I add my own custom icons/fonts to the theme? timoteo Home Page CustomizationClosed   Satelite WordPress Theme   Updated April 2, 2019 at 7:30pm   4 Most recent comment from Support Team:Hi Timoteo,it's in the include folder, https://d.pr/free/i/8WY7Yalook in the theme's folder for 'include' Alexandr Strnad Mobile navigation bugClosed   Aruba - Minimal Ajax WordPress Portfolio Theme   Updated April 2, 2019 at 4:31pm   2 Most recent comment from Support Team:Hi Alexandr,This ticket is duplicate, closing this one we will reply to your other ticket. emanuele sirtori How to modify size of Normal Image SLiderClosed   Aruba - Minimal Ajax WordPress Portfolio Theme   Updated April 2, 2019 at 1:01pm   4 Most recent comment from Support Team:Ok, you specified a max height in viewport units. Sola Soetan How can I create a new page and make it appear on the home page?Closed   Newave - Wordpress Responsive One Page Parallax   Updated April 1, 2019 at 11:58pm   2 Most recent comment from Support Team:Hello Sola,in order for a page to appear as a section of the one pager you must do the following:- check 'This page is a section' in page options- add the page to the Main Menu at the positi ... Marvin Ajax Loading & Animation + Portfolio-ItemsClosed   Satelite WordPress Theme   Updated April 1, 2019 at 3:14pm   2 Most recent comment from Support Team:Hello Marvin,- WPBakery is a different beast when it comes to animation effects and elements becuase it uses a lot of javascript to initialize theme whereas ajax transitions load just HTML and CSS fro ... Laura Instagram Embed block not workingClosed   Updated April 1, 2019 at 2:15pm   2 Most recent comment from Support Team:Hi Laura, not sure what is going on - we haven't tested the instagram block can you provide wp admin access in  private comment - so we can have look? Lawrence NavigationClosed   Satelite WordPress Theme   Updated March 30, 2019 at 4:10pm   2 Most recent comment from Support Team:Hello Lawrence,the hero image (I think this is the main image you are referring to) is needed to display the portfolio item in the showcase. Short answer it's a custom work involving /sections/h ...