Public Tickets
George DCruz
Theme upload failureClosed
Updated November 10, 2018 at 8:13am
2
Most recent comment from Support Team:Hi George,You probably tried to install the main archive instead of the installable zip, plz check.inside the main archive you can find a file grenada.zip, that's the actual wordpress theme.
Jannay
How can I change the background colorClosed
Updated November 9, 2018 at 2:12pm
4
Most recent comment from Support Team:ok, i hope you enjoy our theme.
Gilda Rebello
Font SizeClosed
Updated November 8, 2018 at 10:24am
2
Most recent comment from Support Team:Gilda,first of all cool site!you have to be specific about the font sizes because differ for sections throughout the design.for example changing the size of the showcase titles.slide-title { font ...
Jacob Colmenero
Removing the default cursorClosed
Updated November 8, 2018 at 9:49am
4
Most recent comment from Support Team:Hello Jacob,where exactly, can you give us more details?The ball cursor will chnage over certain elements, purposely (links, for example)
Cassandra Hertel
Portfolio ItemsClosed
Cubez - Creative WordPress Showcase Portfolio Theme
Updated November 7, 2018 at 6:09pm
3
Most recent comment from Cassandra Hertel:Nevermind! I think I figured out the problem
Cloé
Problem with pageClosed
Tetriz - Creative Portfolio WordPress Theme
Updated November 4, 2018 at 4:13pm
6
Most recent comment from Support Team:Hi,if you must use more complex elements from WpBakery (such as masonry media grid) you need to disable AJAX.AJAX loads HTML+CSS and initialises in javascript whatever the theme needs (shortcodes for ...
Christian
DemoClosed
Updated November 3, 2018 at 7:58am
2
Most recent comment from Support Team:Hello Christian,The installation process and demo data import is fairly easy and is described here: http://clapat.ro/themes/grenada/documentation/getting-started.htmlYou probably skipped the step with ...
Warwick Behrens
Site brokenClosed
Aruba - Minimal Ajax WordPress Portfolio Theme
Updated November 2, 2018 at 10:53pm
3
Most recent comment from Warwick Behrens:all is good now - thank you
Christopher
Background Color and ImagesClosed
Updated November 1, 2018 at 5:04pm
5
Most recent comment from Christopher:Thanks so much for this! I understand now - I actually have to capture the Bakery Builder styles AFTER they are created and force them into the readable content. In my case, I think I'll just call th ...
naiiri
Main Slider MenuClosed
Updated November 1, 2018 at 10:21am
6
Most recent comment from Support Team:Ok, all done.Using the theme is actually fairly simple:- the home page has Showcase template. this page template displays in the slider the portfolio items you define in admin -> PortfolioThe image fr ...
Warwick Behrens
Portfolio display orderClosed
Aruba - Minimal Ajax WordPress Portfolio Theme
Updated November 1, 2018 at 7:01am
2
Most recent comment from Support Team:Hello Warwick,You can either use a plugin such as Post Types Orderhttps://wordpress.org/plugins/post-types-order/or you can change the date for the portfolio itemshttps://www.wpbeginner.com/beginners- ...
Warwick Behrens
Portfolio image loadingClosed
Aruba - Minimal Ajax WordPress Portfolio Theme
Updated November 1, 2018 at 6:54am
10
Most recent comment from Support Team:Thank You Warwick
Ismael
How to add content in homepageClosed
Updated October 31, 2018 at 7:36pm
4
Most recent comment from Support Team:Hi Ismael,it does not work to change it because the showcase slider is designed as full screen and you would not be able to scroll up and down.Sorry.
ALEXANDER KRAEV
Portfolio item PageBuilderClosed
Updated October 31, 2018 at 7:00pm
4
Most recent comment from Support Team:That's right!
jorge calderon
grenada htmlClosed
Updated October 31, 2018 at 5:41pm
2
Most recent comment from Support Team:Hello,
Plz contact the author directly regarding the HTML template you bought.
https://themeforest.net/user/clapat
We are only supporting WordPress themes and we lack the expertise to help you with ...