Public Tickets
Innova
modify theme codeClosed
Tetriz - Creative Portfolio WordPress Theme
Updated August 31, 2018 at 4:55pm
2
Most recent comment from Support Team:Hello try opening footer.php and modify lines 33 to 41
Jonathan
PreloaderClosed
Maestro - Modern Portfolio Showcase WordPress Theme
Updated August 29, 2018 at 1:51pm
7
Most recent comment from Jonathan:It seems to be working well on Chrome, but it broke my website on Safari. On safari, the preloader shows up but the webpage never loads. Also, on Safari, it's not showing the changes I made to the ...
Wisetm
Problem with 3d-party js, css using Ajax loadClosed
Wizzaro
Updated August 27, 2018 at 7:16am
4
Most recent comment from Support Team:Hi Paul, with ajax does not load any js initializations of third party plugins. You can disable ajax loading and any third party plugin will load the normal way.
Oscar Bowring
Logo FontClosed
Villar - Creative Portfolio WordPress Theme
Updated August 21, 2018 at 9:22am
2
Most recent comment from Support Team:Dear Oscar,Plz contact the author directly regarding the HTML template you bought.
https://themeforest.net/user/clapat
We are only supporting WordPress themes and we lack the expertise to help you w ...
Wisetm
Limiting elements in wizzaro_prev_post_link functionClosed
Wizzaro
Updated August 21, 2018 at 9:15am
2
Most recent comment from Support Team:Hello,you have some options available for previous_post_link and next_post_linkhttps://codex.wordpress.org/Function_Reference/previous_post_link#Parameterssee 'excluded_terms'see /sections/project_nav ...
maia benaim
missing style.ccs stylesheetClosed
Andra - Photography Portfolio WordPress Ajax Theme
Updated August 21, 2018 at 8:58am
7
Most recent comment from Support Team:Hello Maia, we are working on it!Plz follow us to see when it's released!Ram, plz contact the author directly regarding the HTML template you bought.
https://themeforest.net/user/clapat
We are only ...
Dobrin Draganov
When will there be an update?Closed
Newave - Wordpress Responsive One Page Parallax
Updated August 21, 2018 at 8:44am
5
Most recent comment from Support Team:All done.
Remblier
Font Awsome iconsClosed
Newave - Wordpress Responsive One Page Parallax
Updated August 16, 2018 at 3:32pm
4
Most recent comment from Support Team:You go here,https://fontawesome.com/v4.7.0/icons/click on an icon and you will see the class name there. for examplehttps://fontawesome.com/v4.7.0/icon/envelope
John
Map Pin (Popup)Closed
Newave - Wordpress Responsive One Page Parallax
Updated August 14, 2018 at 5:26pm
11
Most recent comment from Support Team:You uncomment the three lines displaying the info window, for example://jQuery('#map_canvas').gmap('openInfoWindow', {'content': contentString}, this)and you remove'clickable': false, from all three ...
Angela
make menu bar appear in secondary pageClosed
Newave - Wordpress Responsive One Page Parallax
Updated August 10, 2018 at 9:05am
4
Most recent comment from Support Team:Hi, which page exactly, can you send us the url?
Jonathan
Mobile ViewClosed
Maestro - Modern Portfolio Showcase WordPress Theme
Updated August 10, 2018 at 6:52am
5
Most recent comment from Jonathan:iPhone X, tried both chrome and Safari, they both do the same thing
Patrik Unterhauser
Disable 3D mouse-over and split effect on Showcase site?Closed
Wizzaro
Updated August 8, 2018 at 9:31pm
6
Most recent comment from Patrik Unterhauser:Worked like a charm, thank you!
Kind regards,
Patrik
nami
wpml for theme optionsClosed
Newave - Wordpress Responsive One Page Parallax
Updated August 7, 2018 at 9:12am
3
Most recent comment from nami:thank you support!
Sydney Aloe
System Code IssuesClosed
Legrand - Creative Photography Portfolio Theme
Updated August 7, 2018 at 6:36am
2
Most recent comment from Support Team:Dear Sydney,Plz contact the author directly regarding the HTML template you bought.
https://themeforest.net/user/clapat
We are only supporting WordPress themes and we lack the expertise to help you ...
Andrés R. Muñoz
problem with wordpress demoClosed
Berger - WordPress Creative Agency Portfolio Theme
Updated August 6, 2018 at 7:08am
6
Most recent comment from Support Team:Hello AndrésWe installed the theme on your site, however the images are placeholder since we don't hold proprietary rights from demo images.Can you let us know if everything is in order.