Public Tickets
Victoria
Repeated PostsClosed
Updated December 13, 2018 at 8:13am
2
Most recent comment from Support Team:The showcase slider has been designed as a rotating slider. Are you planning to add more than two slides?
Victoria
Changing URLClosed
Updated December 13, 2018 at 8:12am
2
Most recent comment from Support Team:Hello Victoria,You can go to theme options -> portfolio options and change the custom slug. Just enter your own and after saving the changes go to Settings -> Permalinks and press 'Save' to refresh t ...
maia benaim
inquiryClosed
Aruba - Minimal Ajax WordPress Portfolio Theme
Updated December 12, 2018 at 6:55pm
3
Most recent comment from maia benaim:you guys are the best!
Małgorzata
How add theme contentClosed
Updated December 12, 2018 at 6:36am
2
Most recent comment from Support Team:Hi there,if you want to add an extra slide in the showcase slider just add a new Portfolio item. Setup its properties in portfolio item options. And it will show up in the slider.Normal pages you can ...
Gilda Rebello
ThankfulnessClosed
Updated December 12, 2018 at 6:32am
2
Most recent comment from Support Team:Thank you Gilda for your feedback as well. Good job on the site.
Marian Lübbermann
Few small problemsClosed
Soho - The Ultimate Portfolio WordPress Theme
Updated December 11, 2018 at 11:31am
7
Most recent comment from Support Team:Hello Marian,in order to avoid any interference, let's avoid admin access. You should basically make all the modifications yourself, without us interfering.
Gilda Rebello
Firefox blankClosed
Updated December 9, 2018 at 4:06pm
5
Most recent comment from Gilda Rebello:Cheers! I had jetpack plug in because of secure logging but I guess I can live wothout itThank you
the2dm
ClassesClosed
Wizzaro
Updated December 8, 2018 at 4:04pm
2
Most recent comment from Support Team:Hellorow_padding_top - adds a top padding of 120pxrow_padding_bottom - adds a botom padding of 100pxhas-animation - adds a fading animation effectsmall – small row width.full – makes the row full ...
Asif Hassan
Can't find optionsClosed
Updated December 8, 2018 at 3:42pm
4
Most recent comment from Support Team:They're right there:https://d.pr/free/i/Dxw4LNhttps://d.pr/free/i/k80Sk5
Michael
Remove custom mouse pointerClosed
Aruba - Minimal Ajax WordPress Portfolio Theme
Updated December 7, 2018 at 7:18pm
2
Most recent comment from Support Team:Please add this styles in dashboard > Appereance > Customizer > Aditional CSS:#magic-cursor { display: none;}
David Picarazzi
WPBakery requires a paid version for built in themes?Closed
Updated December 6, 2018 at 8:14pm
3
Most recent comment from Support Team:not sure what happened with light dark background we need wp admin access for that to inspect it.
Caleb
Demo Theme InstallClosed
Tetriz - Creative Portfolio WordPress Theme
Updated December 6, 2018 at 5:27am
6
Most recent comment from Support Team:Hi Caleb,I had few problems with demo data import:- server was a bit slow and I couldn't import all the images (media) from our demo site- due to your existing content and the menu you already set as ...
Seigfred
WPBakery Page BuilderClosed
Updated December 5, 2018 at 7:30am
15
Most recent comment from Support Team:On your admin dashboard it says all plugins are up to date.
So, yes, the plugin has been updated to the latest version.
Activation refers to the full license mentioned in my prev commentAnd you are ...
Philip Montagu-Evans
Design not working on mobileClosed
Updated December 4, 2018 at 4:44pm
4
Most recent comment from Support Team:Hi Philip try on my android mobile phone but I have the same issue no matter how many times I'm refreshing, something is blocking the content (see your other ticket)
ivan
I can not install a custom fontClosed
Updated December 4, 2018 at 8:54am
2
Most recent comment from Support Team:Hi Ivan,You can install a custom font as described hereHow can I add my own custom icons/fonts to the theme?Then replace Poppins family with the custom font in your child theme.