Public Tickets
Christian
DemoClosed
Updated November 3, 2018 at 7:58am
2
Most recent comment from Support Team:Hello Christian,The installation process and demo data import is fairly easy and is described here: http://clapat.ro/themes/grenada/documentation/getting-started.htmlYou probably skipped the step with ...
Warwick Behrens
Site brokenClosed
Aruba - Minimal Ajax WordPress Portfolio Theme
Updated November 2, 2018 at 10:53pm
3
Most recent comment from Warwick Behrens:all is good now - thank you
Christopher
Background Color and ImagesClosed
Updated November 1, 2018 at 5:04pm
5
Most recent comment from Christopher:Thanks so much for this! I understand now - I actually have to capture the Bakery Builder styles AFTER they are created and force them into the readable content. In my case, I think I'll just call th ...
naiiri
Main Slider MenuClosed
Updated November 1, 2018 at 10:21am
6
Most recent comment from Support Team:Ok, all done.Using the theme is actually fairly simple:- the home page has Showcase template. this page template displays in the slider the portfolio items you define in admin -> PortfolioThe image fr ...
Warwick Behrens
Portfolio display orderClosed
Aruba - Minimal Ajax WordPress Portfolio Theme
Updated November 1, 2018 at 7:01am
2
Most recent comment from Support Team:Hello Warwick,You can either use a plugin such as Post Types Orderhttps://wordpress.org/plugins/post-types-order/or you can change the date for the portfolio itemshttps://www.wpbeginner.com/beginners- ...
Warwick Behrens
Portfolio image loadingClosed
Aruba - Minimal Ajax WordPress Portfolio Theme
Updated November 1, 2018 at 6:54am
10
Most recent comment from Support Team:Thank You Warwick
Ismael
How to add content in homepageClosed
Updated October 31, 2018 at 7:36pm
4
Most recent comment from Support Team:Hi Ismael,it does not work to change it because the showcase slider is designed as full screen and you would not be able to scroll up and down.Sorry.
ALEXANDER KRAEV
Portfolio item PageBuilderClosed
Updated October 31, 2018 at 7:00pm
4
Most recent comment from Support Team:That's right!
jorge calderon
grenada htmlClosed
Updated October 31, 2018 at 5:41pm
2
Most recent comment from Support Team:Hello,
Plz contact the author directly regarding the HTML template you bought.
https://themeforest.net/user/clapat
We are only supporting WordPress themes and we lack the expertise to help you with ...
vfer
Burguer menu differentClosed
Updated October 31, 2018 at 5:40pm
2
Most recent comment from Support Team:Hello,Plz contact the author directly regarding the HTML template you bought.
https://themeforest.net/user/clapat
We are only supporting WordPress themes and we lack the expertise to help you with H ...
Artem
ErrorsClosed
Updated October 31, 2018 at 6:07am
2
Most recent comment from Support Team:Hello Artem,sens us wp admin access in a private comment (admin url, username and password) so we can have a look and fix it.
Carlos
lost contentClosed
Updated October 31, 2018 at 6:06am
2
Most recent comment from Support Team:Hi Carlos,send us wp admin access in a private comment (admin username and password) and we will configure the site for you,
Benjamin Hanus
RefundClosed
Updated October 30, 2018 at 3:31pm
4
Most recent comment from Support Team:Hi Benjamin,Can you give us more details. What exactly is too complicated - so we can improve it. The theme is minimal style and it has the showcase slider as front page and a list of shortcodes you ...
Philip Montagu-Evans
Website acting strangeClosed
Updated October 29, 2018 at 3:28pm
10
Most recent comment from Philip Montagu-Evans:Yes I know, will do it the next few hours.Thanks
Lorenzo Angelone
Header image not loading properlyClosed
Aruba - Minimal Ajax WordPress Portfolio Theme
Updated October 29, 2018 at 10:01am
2
Most recent comment from Support Team:Hello Lorenzo,Plz contact the author directly regarding the HTML template you bought.
https://themeforest.net/user/clapat
We are only supporting WordPress themes and we lack the expertise to help yo ...