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Public Tickets

Krzym Post Grid PortfolioClosed   Updated January 5, 2019 at 12:14am   9 Most recent comment from Support Team:Hello, so re-playing the steps:1. go to /wp-content/plugins/grenada-functionality-plugin/include/custom-post-types-config.php and modify line 39 'supports' => array('title', 'editor'), to 'supports' ... maia benaim inquiryClosed   Aruba - Minimal Ajax WordPress Portfolio Theme   Updated January 5, 2019 at 12:02am   2 Most recent comment from Support Team:Hi Maia,if you want to get rid of the caption entirely, in all pages, you can specifyfigcaption{   display: none;}in customizer -> additional CSS Michael Performance issuesClosed   Aruba - Minimal Ajax WordPress Portfolio Theme   Updated January 3, 2019 at 6:49pm   2 Most recent comment from Support Team:Hi Michael,I get a a 3.2 seconds load with your content apparently minified now.Setting up your site on a CDN would help improving the speed as well.Also if you can get a VPS account. Martina Buricova non visible web pageClosed   Andra - Photography Portfolio WordPress Ajax Theme   Updated January 3, 2019 at 4:27pm   4 Most recent comment from Support Team:Hi Martina, can you send us wp admin access in a private comment? Martin Suggestion for improvementsClosed   Andra - Photography Portfolio WordPress Ajax Theme   Updated January 2, 2019 at 10:35pm   7 Most recent comment from Support Team:Yes, sorry.icon-wrap {    opacity: 0;}.button-text {    display: none;}This will hide the prev next buttons and while keeping the image count. Michael Portfolio item options missingClosed   Aruba - Minimal Ajax WordPress Portfolio Theme   Updated January 2, 2019 at 4:19pm   3 Most recent comment from Michael:Thank you, that worked well!  Stanley grid layout issuesClosed   Updated January 2, 2019 at 3:44pm   2 Most recent comment from Support Team:Hi Stanley,try adding an empty WPBakery row in the home page content (the showcase slider)it will not be displayed anyway, but it will trigger the enqueing the VC rows and columns styles in the subseq ... Ashwin Gupta Bugs in the theme and other Q+AClosed   Updated December 28, 2018 at 6:49pm   8 Most recent comment from Support Team:Hello Ashwin,I think it works okay now (autoplay and loop) plz check and let us know.http://thecreativekida.com/grenada_portfolio/stanley-kubrick-film-festival/ Tomo Video Alignment issuesClosed   Aruba - Minimal Ajax WordPress Portfolio Theme   Updated December 27, 2018 at 7:22pm   3 Most recent comment from Tomo:Perfect Thanks.Please close this ticket. Maria Black Overlay in PortfolioClosed   Wizzaro   Updated December 27, 2018 at 4:59pm   9 Most recent comment from Support Team:Hi Maria, that's correct but you can also make sure it does not appear with.item-case {  display: none;}add this CSS code to admin dashboard -> Appearance -> Customize -> Additional CSS Alexander Joo WPBakery Backend disappearedClosed   Squares - Interactive Design Agency Portfolio Wordpress   Updated December 27, 2018 at 3:39pm   14 Most recent comment from Support Team:Not sure, maybe because you're adding a section within a section and that does not work well with VC?https://d.pr/free/i/0qs2oG mathew Image SlidersClosed   Wizzaro   Updated December 25, 2018 at 4:04am   3 Most recent comment from Support Team:Just realized that you want actually the images from the carousel to be displayed in a light box gallery.We can try doing some custom work for you if you send wp admin access with full rights using th ... Kevin URL addressClosed   Updated December 24, 2018 at 10:20pm   2 Most recent comment from Kevin:Nevermind, i could search for the solution from the forum itself. ThanksSorry, i'm having to reply to my own tickets just to let you know because i don't find a way to delete it. Regards :) Manon Vermote About the item in generalClosed   Updated December 22, 2018 at 5:40pm   2 Most recent comment from Support Team:Hi Manon,Send us wp admin access if possible (login url, admin username and password) so we can have a look and help you further.How can we help regarding the customizations of the project pages? Elian Grigore Images SizeClosed   Legrand - Creative Photography Portfolio Theme   Updated December 21, 2018 at 2:46pm   2 Most recent comment from Support Team:Hi Elian,The standard we use is to have 1600px width for full-width images and 800px width for thumbnails If you are using Adobe Photoshop, save images with 60% quality.