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  Public Ticket #2183364
Hervin's Gutenberg blocks not supported (anymore)
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Comments

  • Leobulero started the conversation
    October 14, 2019 at 6:27am

    Hi Clapat,

    Suddenly I have a problem with Hervin's Gutenberg custom blocks on WP 5.2.3.
    The messages basically says: there is no support in Gutenberg for those blocks.
    For some reason they are not showing up anymore, probably  because of a WP update.

    Do you have any suggestion?

    Thanks in advance for you help.


    Best


    Leo

  •  1,825
    Support replied
    October 14, 2019 at 8:17am

    Hi Leo,

    we have absolutely no problems with the blocks on our demo site (running WP 5.2.3)

    Can you send us wp admin access in a private comment so we can have a look?

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  • Leobulero replied
    October 15, 2019 at 2:37pm

    Hi there,

    first thing first, thank you for your super fast response! That's a great feeling on customer's side.

    I have installed everything from scratch and I'm still in the same situation.

    Message says "Your site doesn't include support for hervin-gutenberg /container block".

    Unfortunately I can't provide you with admin access due to company security policies ;-(

    I will dig into that and let you know if I found something.

    Thanks for now


    Leo

  •  1,825
    Support replied
    October 15, 2019 at 4:05pm

    Hi Leo,

    sure, plz let us know - could it be also a security restriction affecting Hervin Gutenberg Blocks and the way it enqueues the files?

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy