Public Tickets
Rémy
Hero section
Montoya - Creative Portfolio Theme
Updated 43 minutes ago
4
Most recent comment from Support Team:So for example when you are in the page you want to customize the hero section you just right click in the browser -> view page source
and the look for
Paul Lussier
Importing the .xml fileClosed
Serano - Creative Portfolio Theme
Updated 1 hour ago
6
Most recent comment from Support Team:That's great! You can use a new thread for new questions.
Phúc
Portfolio Auto Navigate only in CategoryClosed
Montoya - Creative Portfolio Theme
Updated 3 days ago
6
Most recent comment from Support Team:OK, closing this for now
Amir
Issue with WordPress Admin Panel Not Loading After Activating Child Theme
Montoya - Creative Portfolio Theme
Updated 6 days ago
17
Most recent comment from Support Team:Not sure what you mean by that. After I made the modification I mentioned earlier I am able to access your site:
https://prnt.sc/LyRLR6nnw3la
Paul Lussier
Uploading Serano on to Wordpress
Serano - Creative Portfolio Theme
Updated 1 week ago
5
Most recent comment from Support Team:Hello Paul,
Can you verify the password for the username you provided?
https://prnt.sc/SndQ116epKeU
the documentation is available online
http://clapat-themes.com/helpcenter/serano/documentation-seran ...
Fernanda
Size menu nav mobile
Montoya - Creative Portfolio Theme
Updated 1 week ago
2
Most recent comment from Support Team:Hello Fernanda,
you can specify the following in customizer -> additional css
@media only screen and (max-width: 479px) { .flexnav > li > a { font-size: calc(1rem + 14vw); l ...
Alba
Low quality images in mobileClosed
Montoya - Creative Portfolio Theme
Updated 1 week ago
9
Most recent comment from Alba:Hi!Ok I'll check this.Thank you!
Paul Lussier
Resizing my logo
Serano - Creative Portfolio Theme
Updated 1 week ago
2
Most recent comment from Support Team:Hey Paul,
you can change the height of the logo with custom css as it will try to cover the available width.
#logo img { height: 50px;}
change the height value in pixels and add the code to custo ...
Laura
Adding video player + videoClosed
Montoya - Creative Portfolio Theme
Updated 1 week ago
4
Most recent comment from Support Team:Right, I had a look over and I was able to diagnose the problem:
the first video widget you added is indeed our widget but it works only with self hosted videos - not youtube or vimeo so you need to ...
Derrick
Style and FontClosed
Montoya - Creative Portfolio Theme
Updated 1 week ago
16
Most recent comment from Support Team:Hello Derrick
So I commented this code for you in the file I mentioned below
https://prnt.sc/STNS8dxV7JIx
and looks like they work?
https://prnt.sc/zr55j_cprRIp
Antonio Crispino
how to increase the space dedicated to the logoClosed
Humpton - Creative Portfolio Theme
Updated 1 week ago
2
Most recent comment from Support Team:Hey Antonio,
try increasing the logo height with custom css as it will try to cover the available width
#logo img { height: 50px;}
increase the height in pixels and add the code to customizer -> ...
CAMILO ACOSTA
Problems with my website about the new updateClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated 2 weeks ago
4
Most recent comment from Support Team:Hi Camilo, Make sure all portfolio items have a hero image and hero title assigned.
https://prnt.sc/2A3Aq9zZCwGa
darren chittock
Project Page Text ColorClosed
California - A theme for Creatives
Updated 2 weeks ago
15
Most recent comment from Support Team:Hello Darren,
I don't see the css code I've sent in customizer -> additional css
https://prnt.sc/eUqn9mCVX-PQ
Phúc
Porfolio Grid animate not workingClosed
Montoya - Creative Portfolio Theme
Updated 2 weeks ago
13
Most recent comment from Phúc:It's good to know. Thank you. This ticket can be close now.
Lucas
Changing header text.Closed
Montoya - Creative Portfolio Theme
Updated 2 weeks ago
42
Most recent comment from Support Team:The text of the button can be changed in customizer -> blog settings
you can remove date and categories withe the following in customizer -> additional css
#blog-page-content .entry-meta.entry-date,� ...