Public Tickets
Michal
Portfolio Header Gradient Not Disabling + Header Menu Color Bug in Dark Background
Bennet - Creative Portfolio WordPress theme
Updated 7 hours ago
1
Most recent comment from Michal:Hi ClaPat Team,
while working with the Bennet theme (WordPress, Gutenberg), I encountered two issues that I need help resolving:
1. “Disable Header Gradient” not working for Portfolio Items
In the ...
Mark
Lightbox dont working
Manifesto - Creative Portfolio Theme
Updated 4 days ago
4
Most recent comment from Support Team:Hi Mark,
I went to Appearance -> Theme File Editor and selected /css/page-builders.css file and went to comment this bit:
https://prnt.sc/PnOaxBDvaNod
Hard refresh your page (Ctrl+F5) before testing t ...
Samar
how to change color of link text and button text
Bennet - Creative Portfolio WordPress theme
Updated 1 week ago
4
Most recent comment from Support Team:Hello, plz add the following in customizer -> additional css
.light-section .button-text {
color: #000;
}
Samar
change font size in footerClosed
Bennet - Creative Portfolio WordPress theme
Updated 1 week ago
3
Most recent comment from Samar:Okay this is good. thanks.
Virginia Gennuso
Highlights imagesClosed
Bennet - Creative Portfolio WordPress theme
Updated 2 weeks ago
9
Most recent comment from Support Team:Hello Virginia,
I changed the hero images in portfolio item options for all portfolio items with images from your media library. Purge your cache before testing.
Max
Please add previews in your blocks in GutenbergClosed
Bennet - Creative Portfolio WordPress theme
Updated 2 weeks ago
4
Most recent comment from Support Team:Yeah, that would be a good idea.
Max
Can't find Portfolio Showcase Gallery optionsClosed
Bennet - Creative Portfolio WordPress theme
Updated 2 weeks ago
2
Most recent comment from Support Team:Hi Max,
Right, that's actually an error in documentation. We rectified it accordingly. thanks for bringing it to our attention.
Max
Extended info about "Thumbnail To Fullscreen Animation" and "WebGL Animation type" optionsClosed
Bennet - Creative Portfolio WordPress theme
Updated 2 weeks ago
2
Most recent comment from Support Team:Hello Max,
if you have ajax enabled in customizer -> general settings, when you go to a portfolio page template and you press the portfolio item's hero image displayed there it will initiate a tr ...
Virginia Gennuso
Images on portfolio previewClosed
Bennet - Creative Portfolio WordPress theme
Updated 2 weeks ago
2
Most recent comment from Support Team:Dear Virginia,
As I mentioned in your other ticket, if you import demo data, try replacing hero demo images for ALL portfolio items with images coming from your domain/media library, on some sites the ...
Steve
Home page bannerClosed
Newave - Wordpress Responsive One Page Parallax
Updated 2 weeks ago
2
Most recent comment from Support Team:Hello Steve,
can you provide wp admin access in a private comment so we can inspect the settings. Most of the top home section of the one pager can be changed in Appearance -> Theme options -> Home Op ...
Max
Enable parallax captionClosed
Bennet - Creative Portfolio WordPress theme
Updated 2 weeks ago
2
Most recent comment from Max:Okay I found an answer on my question in manual:
Parallax scrolling effect on hero section title and subtitle. This only applies if there is no hero image assigned.ticket can be closed
michele
Bennet title interaction on hoverClosed
Bennet - Creative Portfolio WordPress theme
Updated 2 weeks ago
4
Most recent comment from Support Team:Hello, yes, you need to change the backgroundColor attribute /core/js/common.js line 868
https://prnt.sc/Jf8bTynlM3x_
hard refresh the content after making the changes.
Dopee
Unable to Change the hover effect on “Bennet” Text in Hero BannerClosed
Bennet - Creative Portfolio WordPress theme
Updated 2 weeks ago
2
Most recent comment from Support Team:Hi there,
there is a setting in Hero Title Interaction tab of the page options panel (you can find the options panel if you Edit the page and scroll past the editor area) and you can disable this spec ...
Jordi Francesc Jové Gómez
Classic portfolio gridClosed
Colega - Creative Portfolio Theme
Updated 3 weeks ago
4
Most recent comment from Support Team:Hello Jordi, we have a flat rate of 50 EU / hr and I don't think this job takes more than an hour. if you are interested plz provide wp admin access in a private comment with full rights using Ap ...
Avishay
Parallax disabled when skipping gallery previewClosed
Manifesto - Creative Portfolio Theme
Updated 3 weeks ago
4
Most recent comment from Support Team:Yes, sure. Ok got it. From here https://lightgray-dunlin-192207.hostingersite.com/portfolio/
where can I go to check the parallax effect which is off?
And while at it, can you send us wp admin access ...