Public Tickets
Kevin
about Google Font
ClaPat - Creative Masonry Blog WordPress
Updated 4 hours ago
4
Most recent comment from Support Team:You can simply manually download the fonts to your computer and then upload the files to Media Library
define a font face in you css file or appearance -> customize -> additional css and replace font- ...
Mia
Hover on portfolio thumbs
Harington - Creative Portfolio Theme
Updated 4 hours ago
4
Most recent comment from Support Team:Yes, with custom work I think it would be possible.
Valentin
Magic cursor customization
Nanotech - Creative Portfolio Theme
Updated 5 hours ago
2
Most recent comment from Support Team:Hello Valentin,
We can disable the eyes cursor over the hero section if you can provide wp admin access in a private comment. for the second issue plz send us the page URL so we can verify.
Valentin
Anchor link not working
Nanotech - Creative Portfolio Theme
Updated 5 hours ago
2
Most recent comment from Support Team:Hi there,
Can you give us more details please? Have you inserted an anchor link in one of the pages and does not work? can you send us the page URL?
Valentin
Questions about scroll between portfolio items
Nanotech - Creative Portfolio Theme
Updated 5 hours ago
2
Most recent comment from Support Team:Hello Valentin,
Next project portfolio navigation section navigates to the next portfolio item in forward or reverse chronological order. And yes, it goes in a loop. You can hide it with css if you wa ...
Valentin
Page 404
Nanotech - Creative Portfolio Theme
Updated 5 hours ago
2
Most recent comment from Support Team:Hello Valentin,
there are several settings you can change regarding the 404 page (title, message, etc) and these can be changed in customizer -> 404 page
Otherwise you can change the 404 page template ...
Valentin
Preloader on first load only ?
Nanotech - Creative Portfolio Theme
Updated 6 hours ago
4
Most recent comment from Support Team:Can you provide wp admin access (in a private comment)?
Enky Dhar
Image is not display in protfolio showcase template
Bennet - Creative Portfolio WordPress theme
Updated 4 days ago
2
Most recent comment from Support Team:Hello,
If you import demo data, try replacing hero demo images for ALL portfolio items with images coming from your domain/media library, on some sites the webgl will complain about images coming from ...
Paul Lussier
3rd party image gallery doesn't load
Serano - Creative Portfolio Theme
Updated 1 week ago
2
Most recent comment from Support Team:Hi Paul,
That's great if you know which code is initializing the galleries you can add it to the ajax success event handle which is present in childscript.js or our child theme.
https://prnt.sc/q ...
Piotr Piatek
install plugin and...
Bennet - Creative Portfolio WordPress theme
Updated 1 week ago
4
Most recent comment from Support Team:Hi Piotr
we have reviewed the video and its is about the Agency page
https://recolorlab.pro/agency/
you can disable smooth scrolling in customizer -> general settings to see if it gets more suitable ...
Andrea Pfaff
how to integrate imprint into a one-pager?
Newave - Wordpress Responsive One Page Parallax
Updated 1 week ago
2
Most recent comment from Support Team:Dear Andrea,
That is a pertinent question. What you can do is basically create a page and then in page options you 'This page is a section' to No
You can then include a link to this page in ...
Paul Lussier
Image galleries don't loadClosed
Serano - Creative Portfolio Theme
Updated 2 weeks ago
2
Most recent comment from Support Team:Hey Paul, right you need to to chose between the two. Now, we can recommend Serano's elements/blocks that are guaranteed to work with ajax
http://clapat-themes.com/wordpress/serano/multimedia/
ht ...
Alejandro
Headers and HeroClosed
Montoya - Creative Portfolio Theme
Updated 2 weeks ago
4
Most recent comment from Support Team:Hey Alejandro, well, these are the most common - the ones which are listed in the docs. However, if you indicate a specific element with a specific behaviour that you need to replicate and may have a ...
Kevin
The theme options are unusable.Closed
ClaPat - Creative Masonry Blog WordPress
Updated 2 weeks ago
9
Most recent comment from Support Team:Hello Kevin,
plz try the following
main .cd-main-content.cd-index
{
background-color: #f2f2f2;
width: 100%;
}
change the hex color code and add it to customizer -> addition ...
Marc Poirier
modifying colorsClosed
Manifesto - Creative Portfolio Theme
Updated 2 weeks ago
2
Most recent comment from Support Team:Hello Marc,
there are two options working with background colors in tandem: one if the hex color itself and the other one sets the color scheme for the foreground elements (text, for example) based on ...