Okay

Public Tickets

Avishay Parallax disabled when skipping gallery preview   Manifesto - Creative Portfolio Theme   Updated 30 minutes ago   2 Most recent comment from Support Team:Hi there, you mean when going directly to the portfolio item without previewing (preview disabled)  the vertical parallax does not work? https://prnt.sc/TLRxkOB-AXda can you send us your site URL? Dopee Unable to Change “Bennet” Text in Hero Banner   Bennet - Creative Portfolio WordPress theme   Updated 11 hours ago   2 Most recent comment from Support Team:Hi there, the word 'Bennet' you mentioned is actually part of the hero section, configurable in page or portfolio item options. So when you Edit the page (classic Edit not Edit with Elemento ... Valentin Magic cursor customizationClosed   Nanotech - Creative Portfolio Theme   Updated 2 weeks ago   10 Most recent comment from Support Team:Hello, both actually Michal Portfolio images missing or not loading – Bennet + GutenbergClosed   Bennet - Creative Portfolio WordPress theme   Updated 2 weeks ago   6 Most recent comment from Support Team:Hello Michal, ok plz do this: for every page/portfolio item exhibiting this issue: make a small modification like adding and empty Bennet container -> Save then remove the container, press Save again. ... Fernando Lima don't workClosed   Rayden - Creative Portfolio Theme   Updated 3 weeks ago   2 Most recent comment from Support Team:Dear Fernando, thanks for putting together a document so detailed. A lot the items are referring the order of portfolio items (your site vs live demo) so I simply changed that in customizer -> portfol ... Sergio Hero background imageClosed   Nanotech - Creative Portfolio Theme   Updated 3 weeks ago   2 Most recent comment from Support Team:Hello Sergio, that's correct, the hero image wrapper is on the same level and following the hero container. What I assume you want to is to have the hero image displayed just underneath the hero ... Ksenija PortfolioClosed   Bennet - Creative Portfolio WordPress theme   Updated 3 weeks ago   6 Most recent comment from Support Team:Ok the closing the current ticket and we will continue our conversation in the private thread. Fernando Lima wordpress version don't workClosed   Rayden - Creative Portfolio Theme   Updated October 14, 2025 at 5:32pm   2 Most recent comment from Support Team:Hello Fernando, we responded to your other (private) ticket. It looks like you tried to import the main archive instead of the theme zip file.  [email protected] URGENT error installation bennet themeClosed   Bennet - Creative Portfolio WordPress theme   Updated October 14, 2025 at 5:16pm   2 Most recent comment from Support Team:Hi there, If you can provide wp admin access in a private comment, we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. Specify if you ... Kanti features not working properlyClosed   Montoya - Creative Portfolio Theme   Updated October 6, 2025 at 5:39pm   4 Most recent comment from Support Team:Hello, In common.js, Horizontal Gallery function was first followed by the List Rotator function. I cut and paste the List Rotator function before the Horizontal Gallery function. Hard refresh and tes ... claudio dannhart videohero in mobile versionClosed   Humpton - Creative Portfolio Theme   Updated October 1, 2025 at 5:09am   4 Most recent comment from Support Team:Ok Claudio. We will respond to your other ticket shortly. Leonardo Barni Theme functionalityClosed   Montoya - Creative Portfolio Theme   Updated October 1, 2025 at 4:21am   4 Most recent comment from Support Team:Hi there, in this case you can modify the directly the file in the parent theme. Just to see if it makes any difference (in terms related to screen size) Ivan Montoya galleryClosed   Montoya - Creative Portfolio Theme   Updated September 20, 2025 at 5:23pm   2 Most recent comment from Support Team:Hello Ivan, you can decrease the size of the gallery thumbnails by decreasing the width which is expressed in view port width .moving-gallery li {    width: 25vw;} so you can say something like .mov ... Antonio lightbox not working on elementorClosed   Montoya - Creative Portfolio Theme   Updated September 20, 2025 at 5:03pm   11 Most recent comment from Support Team:Thanks Antonio for your suggestion, I appreciate it. I will forward it to our web designer. nuha refundClosed   Nanotech - Creative Portfolio Theme   Updated September 20, 2025 at 1:29pm   2 Most recent comment from Support Team:Hello you can ask for a refund to Envato as all the sales are handled through them, notify us here when your are done.