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Public Tickets

bryan Background color menuClosed   Serano - Creative Portfolio Theme   Updated January 4, 2024 at 4:11pm   5 Most recent comment from bryan:Yes, that worked, thank you very much! Joel Alberto Abreu De La Rosa The_Content IssueClosed   Serano - Creative Portfolio Theme   Updated December 24, 2023 at 9:04am   2 Most recent comment from Support Team:Hello Joel,Editing the theme is fairly easy: you have the portfolio items and normal pages with options and content. The most important portfolio options are the hero image and captions (title and su ... Teo Dumitru Make the header logo smallerClosed   Serano - Creative Portfolio Theme   Updated December 19, 2023 at 2:34pm   8 Most recent comment from Support Team:To make the logo smaller, please follow these guidelines: Your header container is 80px in height, and the logo image has a height of 50px with a top position of 15px. If you wish to adjust the logo t ... Tyron Layley Gutenberg - Editor errorClosed   Serano - Creative Portfolio Theme   Updated December 18, 2023 at 7:26am   6 Most recent comment from Support Team:Hello Tyron,the difficulty for me at this point is reproducing it (see the attached video clip)https://generationbored.com/serano_portfolio/cast-craft/I'm wondering what could it be. Perhaps a br ... Matt enable smooth scrolling only on select pageClosed   Serano - Creative Portfolio Theme   Updated December 6, 2023 at 2:34pm   4 Most recent comment from Support Team:Thank you Matt and Happy Holidays to you and your loved ones! ugo not able to modify the pages of the demoClosed   Serano - Creative Portfolio Theme   Updated December 2, 2023 at 7:03am   2 Most recent comment from Support Team:Hello, The portfolio templates will not display the content entered in the editor. They just build the layout automatically based on portfolio items options (hero image, hero title, subtitle, backgro ... Ivan loop scrolling in showcase grid portfolio and homepageClosed   Serano - Creative Portfolio Theme   Updated December 1, 2023 at 8:06am   2 Most recent comment from Support Team:Hello Ivan,the slider used in both home carousel and showcase grid is built in-house exclusively for use in infinite scrolling. Mickel van Kouwen Invert foreground color over hero imageClosed   Serano - Creative Portfolio Theme   Updated November 27, 2023 at 3:57pm   18 Most recent comment from Mickel van Kouwen:Ok thanks! Teo Dumitru Scrolling on desktop (mouse and touchpad) overshootsClosed   Serano - Creative Portfolio Theme   Updated November 27, 2023 at 3:09pm   3 Most recent comment from Support Team:Hello Teo,try disabling (at least temporarily) the smooth scrolling in customizer -> additional CSSand test again - see which works better.Keep in mind that with a small tweak we can disable smooth sc ... Teo Dumitru Can't edit some of the portfolio showcase pagesClosed   Serano - Creative Portfolio Theme   Updated November 27, 2023 at 2:56pm   8 Most recent comment from Support Team:Hello Teo,We would advise you of course to keep the title shorter. The title are running actually in a separate slider and have a carefully calculated height. However you can try the following in cust ... Che Refund neededClosed   Serano - Creative Portfolio Theme   Updated November 23, 2023 at 8:44pm   4 Most recent comment from Support Team:Hello,Have you tried this linkhttps://themeforest.net/refund_requests/newBtw what is the gallery you are trying to change? is it Serano widget? Elementor? Rudramani Pandey Unable to see Theme editor after installationClosed   Serano - Creative Portfolio Theme   Updated November 20, 2023 at 5:30pm   2 Most recent comment from Support Team:Hello,from the screenshots it looks you made it through the installation. If you import demo data, try replacing hero demo images for ALL portfolio items with images coming from your domain/media li ... Mickel van Kouwen Link to pagesClosed   Serano - Creative Portfolio Theme   Updated November 17, 2023 at 8:41am   3 Most recent comment from Mickel van Kouwen:Super thanks again for the feedback... I did a workaround. Matt iPad Scroll IssueClosed   Serano - Creative Portfolio Theme   Updated November 16, 2023 at 6:49pm   13 Most recent comment from Support Team:Hello Matt,we have to disappoint you here but the dragging / swiping does not work on Safari Ipad (although it works on Chrome and FF). We need to investigate and provide a fix but we are not sure if ... Matt Blog / Stories Pagination QuestionClosed   Serano - Creative Portfolio Theme   Updated November 16, 2023 at 6:29pm   4 Most recent comment from Support Team:That's great!