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Public Tickets

Ayesha Install and Configure Demo DataClosed   Serano - Creative Portfolio Theme   Updated January 29, 2024 at 7:53am   9 Most recent comment from Support Team:Hello Ayesha,Editing the theme is fairly easy: you have the portfolio items (under admin -> portfolio) and normal pages with options and content. The most important portfolio options are the hero im ... Mamun change animation directionClosed   Serano - Creative Portfolio Theme   Updated January 19, 2024 at 10:10am   12 Most recent comment from Support Team:Hello, So here is the thing - there is a limitation using smooth scrolling library (which I see you have enabled in customizer -> general settings). Because it hijacks the scroll events, normal scroll ... Augusto problem with setting serano themeClosed   Serano - Creative Portfolio Theme   Updated January 15, 2024 at 1:59pm   17 Most recent comment from Support Team:Ok Augusto, good luck with your site presentation pandaman84 Add hero section to a new custom postClosed   Serano - Creative Portfolio Theme   Updated January 10, 2024 at 6:52am   4 Most recent comment from Support Team:Oh, that's right! You need to add also a new set of metaboxes for the custom post type.for this, plz open /include/metabox-config.php and duplicate the portfolio item optionshttps://prnt.sc/fec5O ... bryan Page first load as plain html or text onlyClosed   Serano - Creative Portfolio Theme   Updated January 9, 2024 at 6:55am   2 Most recent comment from Support Team:Hello,Could it be a plugin interfering (like that cookies GDPR plugin)? Adam designClosed   Serano - Creative Portfolio Theme   Updated January 9, 2024 at 4:11am   4 Most recent comment from Support Team:Hey Adam,Ok answers to your question:- changing the logo size implies changing the height of the logo as it tries to cover the available width:#logo img {     height: 50px;}change the height and th ... bryan Background color menuClosed   Serano - Creative Portfolio Theme   Updated January 4, 2024 at 4:11pm   5 Most recent comment from bryan:Yes, that worked, thank you very much! Joel Alberto Abreu De La Rosa The_Content IssueClosed   Serano - Creative Portfolio Theme   Updated December 24, 2023 at 9:04am   2 Most recent comment from Support Team:Hello Joel,Editing the theme is fairly easy: you have the portfolio items and normal pages with options and content. The most important portfolio options are the hero image and captions (title and su ... Teo Dumitru Make the header logo smallerClosed   Serano - Creative Portfolio Theme   Updated December 19, 2023 at 2:34pm   8 Most recent comment from Support Team:To make the logo smaller, please follow these guidelines: Your header container is 80px in height, and the logo image has a height of 50px with a top position of 15px. If you wish to adjust the logo t ... Tyron Layley Gutenberg - Editor errorClosed   Serano - Creative Portfolio Theme   Updated December 18, 2023 at 7:26am   6 Most recent comment from Support Team:Hello Tyron,the difficulty for me at this point is reproducing it (see the attached video clip)https://generationbored.com/serano_portfolio/cast-craft/I'm wondering what could it be. Perhaps a br ... Matt enable smooth scrolling only on select pageClosed   Serano - Creative Portfolio Theme   Updated December 6, 2023 at 2:34pm   4 Most recent comment from Support Team:Thank you Matt and Happy Holidays to you and your loved ones! ugo not able to modify the pages of the demoClosed   Serano - Creative Portfolio Theme   Updated December 2, 2023 at 7:03am   2 Most recent comment from Support Team:Hello, The portfolio templates will not display the content entered in the editor. They just build the layout automatically based on portfolio items options (hero image, hero title, subtitle, backgro ... Ivan loop scrolling in showcase grid portfolio and homepageClosed   Serano - Creative Portfolio Theme   Updated December 1, 2023 at 8:06am   2 Most recent comment from Support Team:Hello Ivan,the slider used in both home carousel and showcase grid is built in-house exclusively for use in infinite scrolling. Mickel van Kouwen Invert foreground color over hero imageClosed   Serano - Creative Portfolio Theme   Updated November 27, 2023 at 3:57pm   18 Most recent comment from Mickel van Kouwen:Ok thanks! Teo Dumitru Scrolling on desktop (mouse and touchpad) overshootsClosed   Serano - Creative Portfolio Theme   Updated November 27, 2023 at 3:09pm   3 Most recent comment from Support Team:Hello Teo,try disabling (at least temporarily) the smooth scrolling in customizer -> additional CSSand test again - see which works better.Keep in mind that with a small tweak we can disable smooth sc ...