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Public Tickets

Martin Slow PerformanceClosed   Pegasus -Showcase Portfolio WordPress Theme   Updated February 18, 2022 at 9:06pm   2 Most recent comment from Support Team:Hello Martin,So for the home page on a hard refresh I get on a 1.4Mb size 3.43 s loadhttps://prnt.sc/CdTRWtegTSwtI can't really explain since images have a pretty good optimization.the most time ... Jared Booye Portfolio Items not showing on menu / no picturesClosed   Pegasus -Showcase Portfolio WordPress Theme   Updated August 14, 2019 at 1:00pm   5 Most recent comment from Support Team:Hello JaredYes, now I see the site without problems. Yes you need to set a featured image (in order to be displayed in the right panel).  Do you want to show portfolio items without image in the sho ... Jared Booye Pegasus Functionality Plugin ErrorClosed   Pegasus -Showcase Portfolio WordPress Theme   Updated August 11, 2019 at 6:27am   3 Most recent comment from Support Team:Ok Jared, closing this ticket. George Parallax effectClosed   Pegasus -Showcase Portfolio WordPress Theme   Updated March 13, 2018 at 1:41pm   5 Most recent comment from Support Team:Hi,A foxed position will overlap the project next image at bottom of the page.You can have a relative position which will disable the parallax image effect. For this please add this in Theme Options > ... George Visual ComposerClosed   Pegasus -Showcase Portfolio WordPress Theme   Updated February 22, 2018 at 12:19pm   9 Most recent comment from George:Perfect, thank you very much! Giuseppe Can't edit demo data pagesClosed   Pegasus -Showcase Portfolio WordPress Theme   Updated June 28, 2017 at 1:32pm   4 Most recent comment from Support Team:Hello Giuseppe, Here is what I get in the browser console: POST http://www.es-arch.it/wp/wp-admin/admin-ajax.php 500 (Internal Server Error) When I was trying to activate different theme to see if ... Patrizio Musilli Footer on mobile devicesClosed   Pegasus -Showcase Portfolio WordPress Theme   Updated May 15, 2017 at 4:58pm   4 Most recent comment from Support Team:Hi,Pleas add this in Theme Options > Custom CSS:@media only screen and (max-width: 767px) {.animated-module p {    opacity: 1;    -ms-transform: translateY(0px);    -webkit-transform: transla ... Ardavan i found a bug on images animationClosed   Pegasus -Showcase Portfolio WordPress Theme   Updated March 14, 2017 at 11:04pm   2 Most recent comment from Support Team:Hi,This is happening only in safari? On our demo make the same problem? Thanks Lisa i can't see the element with ajax slidesClosed   Pegasus -Showcase Portfolio WordPress Theme   Updated March 14, 2017 at 11:44am   2 Most recent comment from Support Team:Will respond to your private ticket. Shellie Lewis Header HeightClosed   Pegasus -Showcase Portfolio WordPress Theme   Updated February 22, 2017 at 2:15am   2 Most recent comment from Support Team:Open the Visual Composer row holding the content and in its Design Options decrease the top padding (which is currently at 150px) Should you have any difficulties - send us wp admin and password in a ... Shellie Lewis Next Portfolio ItemClosed   Pegasus -Showcase Portfolio WordPress Theme   Updated February 22, 2017 at 2:09am   4 Most recent comment from Support Team:- add in theme options -> styling options -> custom css#project_next .overlay {    background-color: transparent !important; }to remove the dark overlay.np-view {    display: none; }to ... Freddy whattsapp linkClosed   Pegasus -Showcase Portfolio WordPress Theme   Updated January 10, 2017 at 2:07am   4 Most recent comment from Support Team:Hi Freddy, we just needed to update fontawesome library. We also updated your Visual Composer to the latest. Thanks Fabrizio Candelari Menu and pages don't work like the demoClosed   Pegasus -Showcase Portfolio WordPress Theme   Updated January 7, 2017 at 2:48pm   5 Most recent comment from Fabrizio Candelari:Thank You! It works now! Raul Re-fund. Download mistakeClosed   Pegasus -Showcase Portfolio WordPress Theme   Updated January 2, 2017 at 6:37pm   2 Most recent comment from Support Team:Hello, we can see the item has not been downloaded, therefore we gave you the refund. Igor Barbosa Two or more Columns don't work on PortfolioClosed   Pegasus -Showcase Portfolio WordPress Theme   Updated December 31, 2016 at 4:11am   6 Most recent comment from Support Team:It appears to be rendered correctly then.