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Public Tickets

Lucas Longer of Caroussel's titleClosed   Serano - Creative Portfolio Theme   Updated November 13, 2023 at 10:55am   3 Most recent comment from Support Team:Hello Lucas, yes try modifying the font size, for example .large-titles .slide-title {     font-size: 2vw; } in customizer -> additional CSS Roberto Showcase GalleryClosed   Serano - Creative Portfolio Theme   Updated November 13, 2023 at 4:59am   2 Most recent comment from Support Team:Hi Roberto,I think you need to modify the html structure of the slider to include overlay div, I'm not sure if you can do it only with CSS, therefore custom work. Franky WoocommerceClosed   Serano - Creative Portfolio Theme   Updated November 8, 2023 at 9:25am   34 Most recent comment from Support Team:Hello, 01. The font utilized in our theme is Mona Sans (https://github.com/mona-sans). It's important to note that this font does not encompass all possible accents. Consequently, when using acce ... Tomas Zboril How to add link to Serano Carousel images?Closed   Serano - Creative Portfolio Theme   Updated November 5, 2023 at 3:03pm   17 Most recent comment from Support Team:Hello Tomas,That's as far as I can go. I imagined if herehttps://prnt.sc/mChZDVQE1Vgvyou add the link under div class clapat-slide such as...             ...this will get replicated autom ... Muhammad Hassan Serano Showcase Carousel - ElementorClosed   Serano - Creative Portfolio Theme   Updated October 30, 2023 at 5:13pm   2 Most recent comment from Support Team:Hello Muhammad,My answers inline, bolded:I would like to ask that in showcase carousel where can I add the_content function to work with elementor??Not recommended, as the carousel has been designed ... Shannon Theme not working with ElementorClosed   Serano - Creative Portfolio Theme   Updated October 24, 2023 at 5:24pm   2 Most recent comment from Support Team:Hello Shannon, The portfolio page templates will not display the content entered in the editor. They just build the layout automatically based on portfolio items options (hero image, hero title, subt ... Parimal I am not able to edit the theme through elementorClosed   Serano - Creative Portfolio Theme   Updated October 23, 2023 at 5:07pm   2 Most recent comment from Support Team:Hello,If you can provide wp admin access in a private comment we can import Elementor demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. Ana Unable to click when using Wacom Intuos tabletClosed   Serano - Creative Portfolio Theme   Updated October 21, 2023 at 3:28pm   4 Most recent comment from Support Team:Hey Ana, thanks for letting us know. Since WordPress theme is based on HTML any fix adopted by the author will be included in the theme. ken The editor has encountered an unexpected error.Closed   Serano - Creative Portfolio Theme   Updated October 18, 2023 at 9:03am   6 Most recent comment from Support Team:Hi Ken,http://knightday.uk/dream/wp-admin/post.php?post=3450&action=editAs you can see from the screenshot I was able to modify the content - not sure really what is going onhttps://prnt.sc/lNA0mCf9P ... Mickel van Kouwen Parallax imageClosed   Serano - Creative Portfolio Theme   Updated October 16, 2023 at 8:53am   6 Most recent comment from Mickel van Kouwen:Super thanks again! Awesome!!! Mickel van Kouwen Disable Smooth Scrolling - mobileClosed   Serano - Creative Portfolio Theme   Updated September 30, 2023 at 6:58am   3 Most recent comment from Mickel van Kouwen:Super thanks! It works perfectly 🥳 Maeva demo page themeClosed   Serano - Creative Portfolio Theme   Updated September 28, 2023 at 3:53pm   4 Most recent comment from Support Team:Hi there, the demo data file is available in demo-data folder from the main archive. it contains demo data for Elementor and Gutenberg. So there is no need for us to send you the demo since it's ... Luca Elementor not opening any showcase page (carusel, gallery)Closed   Serano - Creative Portfolio Theme   Updated September 27, 2023 at 4:49pm   2 Most recent comment from Support Team:Hello Luca,The global theme options are located in Appearance -> customizerSend us wp admin access in a private comment so we can have a look if the problem still persists. Some page templates will n ... Jorge Leaflet map plugin not working after ajax loadClosed   Serano - Creative Portfolio Theme   Updated September 26, 2023 at 2:12pm   5 Most recent comment from Jorge:ok, thank you so much. i will try and update this ticket. Erkan SeranoClosed   Serano - Creative Portfolio Theme   Updated September 16, 2023 at 12:51pm   3 Most recent comment from Support Team:We have approved your refund request.