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Public Tickets

Mucho Hide pagination of portfolioClosed   Serano - Creative Portfolio Theme   Updated June 10, 2024 at 8:10am   12 Most recent comment from Mucho:Thank you, I've made those changes and the slider *** are now hidden. Thanks for checking in. Mucho add button to portfolio overviewClosed   Serano - Creative Portfolio Theme   Updated June 7, 2024 at 4:44am   4 Most recent comment from Support Team:Hi,mmm maybe there is a misunderstanding here but under Zoa - for examplehttps://prnt.sc/cdvaYmd9uOzfin showcase slider.Modifying directly the page template allows you to add any code you want - witho ... Mucho disable next portfolio itemClosed   Serano - Creative Portfolio Theme   Updated June 6, 2024 at 7:05am   3 Most recent comment from Mucho:worked like a charm. thanks  Jaime Reverse columns portafolioClosed   Serano - Creative Portfolio Theme   Updated May 28, 2024 at 4:46am   2 Most recent comment from Support Team:Hello Jaime,Send us wp admin access if possible (login url, admin username and password) in a private comment so we can have a look and help you further. zp Videos will not auto play on carouselClosed   Serano - Creative Portfolio Theme   Updated May 20, 2024 at 9:42am   2 Most recent comment from Support Team:Hi, the video items don't work with vimeo URLs video linksyou should provide direct links (URLs) to .mp4 and .webm files (hero section works with video tag https://developer.mozilla.org/en-US/do ... Henry Mobile Product Page Not Showing CorrectlyClosed   Serano - Creative Portfolio Theme   Updated April 22, 2024 at 4:18pm   3 Most recent comment from Support Team:Dear Henry,was not tested or integrated with Woocomercehttps://prnt.sc/WUA1WOQx05g9 Ricardo Hero video not autoplayingClosed   Serano - Creative Portfolio Theme   Updated April 18, 2024 at 11:16am   2 Most recent comment from Support Team:Hello Ricardo,I get a coming soon page while trying to access your sitehttps://prnt.sc/xmVva9Aucwmican you provide wp admin access in a private comment so we can inspect the home page? Phil Coz DocumentationClosed   Serano - Creative Portfolio Theme   Updated April 18, 2024 at 10:27am   3 Most recent comment from Phil Coz:thx ! Moises problem to edit with ElementorClosed   Serano - Creative Portfolio Theme   Updated April 18, 2024 at 10:07am   2 Most recent comment from Support Team:Hello Moises, All portfolio some page templates (slider, carousel, grid) do not display the content entered in the editor. They just build the layout automatically based on portfolio items options ( ... Abdul Moiz Problem setting up Heading text on the main pageClosed   Serano - Creative Portfolio Theme   Updated April 18, 2024 at 9:14am   4 Most recent comment from Support Team:ok, I see what you mean.You need to redefine the template and add a call to function (or hardcoded html h1) before the carousel sliderfile portfolio-carousel-page.phphttps://prnt.sc/lGiXjUX5Rchz Stefano Log title link doesnt workClosed   Serano - Creative Portfolio Theme   Updated April 14, 2024 at 10:11am   2 Most recent comment from Stefano:i moved the theme to the main root and now it's working ;) Pawel Showcase slider speedClosed   Serano - Creative Portfolio Theme   Updated April 10, 2024 at 11:13am   17 Most recent comment from Pawel:There was a issue with the Vimeo embed, that's fixed now. Thank you! Manuele InfoClosed   Serano - Creative Portfolio Theme   Updated April 9, 2024 at 9:10am   23 Most recent comment from Manuele:You are amazing, thank u a lot!!! CARLOS FRIAS GARCIA No playback videoClosed   Serano - Creative Portfolio Theme   Updated April 9, 2024 at 5:52am   2 Most recent comment from Support Team:Hello Carlos,I can see now that video is playing (Chrome & FF)https://rproducciones.com.mx/serano_portfolio/libert/Keep in mind that the hero video sections require direct links to video files as they ... Klaus Dark / Light DesignClosed   Serano - Creative Portfolio Theme   Updated April 4, 2024 at 9:00am   2 Most recent comment from Support Team:Hello Klaus,By your description, most likely you ran over a section (or clapat container if you are using Gutenberg) that has Invert Header Color attribute set to on. No matter what is the current ba ...