Okay

Public Tickets

Buga Marco WordPress setupClosed   Serano - Creative Portfolio Theme   Updated October 31, 2024 at 4:02am   2 Most recent comment from Support Team:Hello, It looks like you succeeded importing Elementor demo data One way to verify is to look if you imported all portfolio items and then if they are editable with Elementor by default (since they we ... Sarath Editing templatesClosed   Serano - Creative Portfolio Theme   Updated October 18, 2024 at 4:33am   20 Most recent comment from Support Team:Yes, you can specify a category filter in page options so that only a category will be selected. See Category Filter field. Therefore you can have multiple showcase grids for each category. then you c ... Guroudev Bhalla Hero sectionClosed   Serano - Creative Portfolio Theme   Updated October 15, 2024 at 3:52pm   10 Most recent comment from Support Team:I edited the portfolio item and scrolled down to portfolio options, clicked on the hero section tab and assigned a hero image https://prnt.sc/lm_a-vlqvJgl Zoey Zhang Map SettingClosed   Serano - Creative Portfolio Theme   Updated October 12, 2024 at 4:17am   2 Most recent comment from Support Team:Hello Zoey if you are using Serano Google map it will display an unique address throughout the site. Therefore you can use a map block perhaps? https://wordpress.org/plugins/map-block-gutenberg/ for e ... Zoey Zhang theme uploadingClosed   Serano - Creative Portfolio Theme   Updated October 9, 2024 at 1:34pm   6 Most recent comment from Support Team:Hi, we have approved your refund request Guroudev Bhalla PostsClosed   Serano - Creative Portfolio Theme   Updated September 23, 2024 at 7:48am   6 Most recent comment from Support Team:I was able to login, thanks. I can see you have 9 items in the slider https://prnt.sc/jw71ny6tWZIV corresponding to the 9 portfolio items defined in the system https://prnt.sc/RTnZOPPc0rMy Guroudev Bhalla Showcase gridClosed   Serano - Creative Portfolio Theme   Updated September 20, 2024 at 5:19pm   2 Most recent comment from Support Team:Hi, not sure about this, what is the page URL of the showcase grid so we can inspect it? Guroudev Bhalla Portfolio itemClosed   Serano - Creative Portfolio Theme   Updated September 12, 2024 at 2:58pm   1 Most recent comment from Guroudev Bhalla:All goog Yuxi how add footer or edit the showcase page?Closed   Serano - Creative Portfolio Theme   Updated September 12, 2024 at 5:20am   2 Most recent comment from Support Team:Hello!Assuming this is about the showcase sliderhttp://clapat-themes.com/wordpress/serano/showcase-slider/it is a portfolio page template - Portfolio Showcase Gallerythis is not editable in the edito ... Mariarita HEADERClosed   Serano - Creative Portfolio Theme   Updated September 4, 2024 at 12:54pm   2 Most recent comment from Support Team:Dear Mariarita,if I understand correctly this can be solved by setting the background type to light or dark in page options or portfolio options.the color of the header will change accordingly white o ... Mariarita Visual infoClosed   Serano - Creative Portfolio Theme   Updated September 4, 2024 at 12:49pm   3 Most recent comment from Support Team:Hello Mariaritainstead of complicating things (because it requires custom work) perhaps the best is to disable hero section completely in page options and customizer -> general settings (the default h ... Mariarita Web site responsiveClosed   Serano - Creative Portfolio Theme   Updated September 4, 2024 at 12:30pm   3 Most recent comment from Support Team:Hi there,try the following@media only screen and (max-width: 767px) {    .flexnav li a {        font-size: calc(1rem + 7vw);        line-height: calc(1rem + 9.5vw);    }}in customizer -> a ... Mariarita Web site logoClosed   Serano - Creative Portfolio Theme   Updated September 4, 2024 at 9:31am   2 Most recent comment from Support Team:Hello,you can simply enlarge the height with css as it will try to cover the available width:#logo img {   height: 50px;}in customizer -> additional css, so instead of 50px you can use let's sa ... Ali Serano theme with elementorClosed   Serano - Creative Portfolio Theme   Updated August 14, 2024 at 3:51pm   10 Most recent comment from Support Team:Hello, we will review the request tmrw first thing in the morning Vishy Moghn Not working as advertisedClosed   Serano - Creative Portfolio Theme   Updated August 9, 2024 at 8:28am   6 Most recent comment from Support Team:The Serano refund request will most likely be reviewed next Monday.