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Public Tickets

Colton Kramer Installing the theme correctlyClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated 3 weeks ago   2 Most recent comment from Support Team:Hi, If you can provide wp admin access in a private comment we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. The demo content wa ... Ralf Hervin Collage caption textClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated February 9, 2024 at 9:13am   3 Most recent comment from Ralf:Thank you very much, the side bar was collapsed.  Luciana URGENT ERROR IN MOBILEClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated December 23, 2023 at 5:47am   2 Most recent comment from Support Team:Hello Luciana,I realize that this is about Hervin, html template.Plz contact the author directly regarding the HTML template. https://themeforest.net/user/clapat This support forum is dedicated only t ... Ardi Touch scroll on mobile viewClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated November 13, 2023 at 5:46am   2 Most recent comment from Support Team:Hi there,just to clarify : where exactly? is it about fullscreen slider in the home page?http://clapat.ro/themes/hervin-wordpress/ Kenneth Hervin ThemeClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated November 3, 2023 at 9:32am   4 Most recent comment from Support Team:Hi Kenneth,the documentation is available online:http://clapat.ro/themes/hervin/documentation/however it's important to keep in mind that portfolio page templates automatically display the portfo ... Rodrigo ga or gtag does not workClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated August 14, 2023 at 3:40pm   2 Most recent comment from Support Team:Dear Rodrigo,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the exper ... Luciana Mobile - Layout breaksClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated August 1, 2023 at 5:44am   2 Most recent comment from Support Team:Hi Luciana,from the site link you have sent I realize that you bought Hervin HTMLPlz contact the author directly regarding the HTML template https://themeforest.net/user/clapat This support forum is d ... Luciana The template as an errorClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated April 2, 2023 at 3:09pm   2 Most recent comment from Support Team:Hi Luciana,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the experti ... Raphael Withnell Remove clic in carrousselClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated March 30, 2023 at 3:24pm   2 Most recent comment from Support Team:Hi Raphael,Try adding#showcase-carousel-slider .outer .title {    pointer-events: none;    cursor: default;}in customizer -> additional CSS Chris Auto-play video on mobileClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated March 29, 2023 at 4:51pm   2 Most recent comment from Chris:disregard, i saw your response to a similar question.... mobile will open up a new player and overlap your design. thanks Chris Template has ceased functioningClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated March 16, 2023 at 5:39pm   2 Most recent comment from Support Team:Hi Chris,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the expertis ... Raigan website issueClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated February 27, 2023 at 6:59pm   2 Most recent comment from Support Team:Hello, If you can provide wp admin access in a private comment we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. gwendal cavelier hyper link cssClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated January 27, 2023 at 4:51pm   4 Most recent comment from Support Team:Hi plz add the code not there but to Appearance -> Customizer -> Additional CSS .light-content a {         color: #ffffff; } gwendal cavelier Can't update the porfolio pagesClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated December 19, 2022 at 4:06am   2 Most recent comment from Support Team:That's great you managed to solve the problem by yourself. One of the best ways to detect the source of the problem is to inspect the browser console for error messages. Tim Website super slowClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated December 12, 2022 at 9:41am   2 Most recent comment from Support Team:Hello Tim,  you can specify the video not to load before playing but this will affect your autoplay (see the Note below the attribute desc): https://developer.mozilla.org/en-US/docs/Web/HTML/Element ...