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Public Tickets

Patrycja RefundClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated May 6, 2025 at 9:08am   2 Most recent comment from Support Team:Hi there, we have approved your refund request Patrycja theme customizationClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated April 26, 2025 at 7:56am   6 Most recent comment from Patrycja:I would like to achieve a similar effect as shown in the first link. Instead of displaying just one portfolio link (as it currently is on my site), I would like to show three portfolio links in the na ... Patrycja WPBakeryClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated April 26, 2025 at 7:49am   3 Most recent comment from Patrycja:I added a page with the widgets as a custom link in the menu, but it is not visible on the homepage, which is using the Showcase Template. Could you please explain why it doesn't appear there?I m ... CAMILO ACOSTA Problems with my website about the new updateClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated March 14, 2025 at 7:42am   4 Most recent comment from Support Team:Hi Camilo, Make sure all portfolio items have a hero image and hero title assigned. https://prnt.sc/2A3Aq9zZCwGa   Nelb Rodrigues Image qualityClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated January 6, 2025 at 6:15pm   2 Most recent comment from Support Team:Hey there, the images are displayed fullscreen, cover image and preserving the original aspect ratio, there may be some cropping, but no pixelation effects are applied to them. Felipe Add image.PNG in Hero Caption titleClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated December 14, 2024 at 9:06am   2 Most recent comment from Support Team:Hi Felipe. Have you tried adding the image as tag, part of the hero title? Felipe Social IconClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated December 14, 2024 at 7:03am   5 Most recent comment from Support Team:Hi Felipe, send us wp admin access with full rights using Appearance -> theme file editor Riccardo, all you need to do to remove a social network from the list is to leave the social link URL empty Felipe Horizontal viewClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated December 14, 2024 at 6:47am   2 Most recent comment from Support Team:Hello Felipe, There is a reason we have the mobile landscape view rotating image which indicates the best preview is portrait. the top and bottom bars will cover much of the content which has a smal ... Felipe customize the homeClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated December 10, 2024 at 8:14am   2 Most recent comment from Support Team:Hello Felipe, I'm thinking that you can keep the first slide (portfolio item) with hero title empty. that would be the easiest solution. Felipe How to duplicated Portafolio itemClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated December 10, 2024 at 6:30am   2 Most recent comment from Support Team:Hello Felipe you can use a plugin or you can use the Classic Editor plugin to copy-and-paste the content (but in this case you need to set the options manually) Josh website downClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated September 28, 2024 at 3:06pm   17 Most recent comment from Support Team:Can you disable PHP Compatibility Checker plugin? Josh full screen sliderClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated September 27, 2024 at 4:38pm   16 Most recent comment from Support Team:Hi Josh, maybe this helps? https://wordpress.org/plugins/stop-spammer-registrations-plugin/ It has pretty good reviews. Mladen Remove hervin_portfolio prefix from urlClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated September 20, 2024 at 5:18pm   2 Most recent comment from Support Team:Hello Mladen,You can go to customizer -> portfolio settings to change the custom slug. Just enter your own and after saving the changes go to Settings -> Permalinks and press 'Save' to refr ... cristina crippa subtitle in the over the porfolio postsClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated September 9, 2024 at 9:05am   5 Most recent comment from cristina crippa:Thank you Clapat! perfect! :) Shahadot Hossain Style Subtitle text for mobile devicesClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated August 1, 2024 at 4:56pm   2 Most recent comment from Support Team:Thanks for creating this ticket however it looks like the issue with subtitles in the main slider has been resolved. We will respond tour other ticket and close this as duplicate.