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Public Tickets

cristina crippa subtitle in the over the porfolio postsClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated September 9, 2024 at 9:05am   5 Most recent comment from cristina crippa:Thank you Clapat! perfect! :) Shahadot Hossain Style Subtitle text for mobile devicesClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated August 1, 2024 at 4:56pm   2 Most recent comment from Support Team:Thanks for creating this ticket however it looks like the issue with subtitles in the main slider has been resolved. We will respond tour other ticket and close this as duplicate. Muldene image huge in shopClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated July 31, 2024 at 3:13pm   18 Most recent comment from Support Team:Hello the map is not our map block, plz be aware . To use our map block you need to select it from Gutenberg blockshttps://prnt.sc/ZvgrKQG5QkmGand then add a Google Maps API key in customizer -> map ... Muldene Centre align button, Shop Menu, CheckoutClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated July 17, 2024 at 7:58am   13 Most recent comment from Support Team:Please keep in mind that Hervin has not been integrated with woocommerce and it is not advertised as suchhttps://imgur.com/6njUlZIHowever out of courtesy we can modify the code so that it will display ... Gaia QuickmenuClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated May 9, 2024 at 6:33am   3 Most recent comment from Support Team:Hello,I'm glad you figured it out. to have a different image on mobile (the hero image) requires custom work and it involves adding a new option in portfolio settings and modify the selective ima ... Colton Kramer Installing the theme correctlyClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated March 28, 2024 at 3:50am   2 Most recent comment from Support Team:Hi, If you can provide wp admin access in a private comment we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. The demo content wa ... Ralf Hervin Collage caption textClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated February 9, 2024 at 9:13am   3 Most recent comment from Ralf:Thank you very much, the side bar was collapsed.  Luciana URGENT ERROR IN MOBILEClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated December 23, 2023 at 5:47am   2 Most recent comment from Support Team:Hello Luciana,I realize that this is about Hervin, html template.Plz contact the author directly regarding the HTML template. https://themeforest.net/user/clapat This support forum is dedicated only t ... Ardi Touch scroll on mobile viewClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated November 13, 2023 at 5:46am   2 Most recent comment from Support Team:Hi there,just to clarify : where exactly? is it about fullscreen slider in the home page?http://clapat.ro/themes/hervin-wordpress/ Kenneth Hervin ThemeClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated November 3, 2023 at 9:32am   4 Most recent comment from Support Team:Hi Kenneth,the documentation is available online:http://clapat.ro/themes/hervin/documentation/however it's important to keep in mind that portfolio page templates automatically display the portfo ... Rodrigo ga or gtag does not workClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated August 14, 2023 at 3:40pm   2 Most recent comment from Support Team:Dear Rodrigo,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the exper ... Luciana Mobile - Layout breaksClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated August 1, 2023 at 5:44am   2 Most recent comment from Support Team:Hi Luciana,from the site link you have sent I realize that you bought Hervin HTMLPlz contact the author directly regarding the HTML template https://themeforest.net/user/clapat This support forum is d ... Luciana The template as an errorClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated April 2, 2023 at 3:09pm   2 Most recent comment from Support Team:Hi Luciana,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the experti ... Raphael Withnell Remove clic in carrousselClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated March 30, 2023 at 3:24pm   2 Most recent comment from Support Team:Hi Raphael,Try adding#showcase-carousel-slider .outer .title {    pointer-events: none;    cursor: default;}in customizer -> additional CSS Chris Auto-play video on mobileClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated March 29, 2023 at 4:51pm   2 Most recent comment from Chris:disregard, i saw your response to a similar question.... mobile will open up a new player and overlap your design. thanks