Public Tickets
Vlad
Light Box HervinClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated February 19, 2022 at 1:26am
2
Most recent comment from Support Team:Hi Vlad,I understand, however Hervin does not support pop up videos, only pop up images. You can use a plugin, however it may not support ajax page transitions (customizer -> general settings -> enab ...
Jason Siemens
Menu questionClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated October 5, 2021 at 3:55am
2
Most recent comment from Support Team:Hello Jason,to change it:go to customizer -> Portfolio Settingsto hide it:.button-wrap.left.quickmenu { display: none;}
Iain
Response time - customer supportClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated September 4, 2021 at 5:54pm
2
Most recent comment from Support Team:Hello,Usually the response time is up to 48 hours (and we try our best to cover weekends as well) however I escalated your ticket to our web designer since I felt he can provide a better solution. I ...
cristina crippa
sound in videoClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated August 24, 2021 at 7:24am
7
Most recent comment from Support Team:Hi,which theme exactly is this about?in general open showcase-page.php and /sections/hero-section-container.php and look forjust remove muted however the autoplay may be affected if for example the v ...
Christopher Boswell
Contact number colour isn't correct on mobile siteClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated July 22, 2021 at 6:25pm
21
Most recent comment from Christopher Boswell:Thank you that’s great! Really liking your template at the moment.might purchase another soon from you 👍
LG
Change direction of sliderClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated July 12, 2021 at 6:00pm
5
Most recent comment from Support Team:Hi there,
Coming back with an answer from our web designer: what you aim for is quite complex.
The quickest solution is to disable slider's mousewheel navigation and navigate using only the arrow ...
Chris H
Remove Loader When Entering WebsiteClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated July 10, 2021 at 3:49pm
5
Most recent comment from Support Team:Hi Chris,We cannot remove entirely the blank screen since there is a normal delay before the page loads entirely however we can decrease the time the blank screen is displayed in between transitions.h ...
cristina crippa
navigation sliderClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated May 26, 2021 at 10:07am
10
Most recent comment from cristina crippa:hello!the lines are already presentI attach the js file so you can check!Do you thik it could be possible that the problem is given by some plugin ore some correction you suggest me in the previous su ...
Nick Bailey
images on mobile browsersClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated April 24, 2021 at 11:51am
1
Most recent comment from Nick Bailey:Hi,
I'm struggling with the sides being cropped off the images when my page is viewed on a phone. I understand why the cropping needs to happen, but I could do with a work-around.
I've tri ...
Nick Bailey
Moving 'Scroll Down' blinkerClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated April 5, 2021 at 6:57am
2
Most recent comment from Support Team:Hello Nick,Not really the Scroll button is included in a different displayed at the bottom of the hero section.https://prnt.sc/114leqr
Nick Bailey
darkening filterClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated April 5, 2021 at 6:54am
4
Most recent comment from Support Team:Right, try also then.section-image::after { background: none;}in customizer -> additional CSS
Nick Bailey
Customising the menuClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated April 5, 2021 at 6:52am
14
Most recent comment from Support Team:Hi Nick, Glad you sorted out the problem, code looks okay to me.
Nick Bailey
category filter on mixed-portfolioClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated March 30, 2021 at 6:26pm
10
Most recent comment from Support Team:Excellent
Nick Bailey
Image rescaling on different types of devicesClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated March 30, 2021 at 5:56am
3
Most recent comment from Support Team:Hello Nick, ok good to know about this plugin. There are a few mobile redirect plugins out there.
Nick Bailey
Next Project linkClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated March 29, 2021 at 8:13am
2
Most recent comment from Support Team:Hello Nick,If you want to change the order of the portfolio items navigation, you can go to customizer -> portfolio settings and change the 'Portfolio Items Navigation Order'https://prnt.sc/ ...